TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Stress free I am completely satisfied with my experience with Turbo Tax. I have used them for the last 3 or 4 years. If you can take pictures and answer questions, you can use Turbo Tax. No worrying about, uggh I hope I didn’t mess something up, or forget to report something. You can check the status of your return on the app. Quick and easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax easy to use I have used other tax preps, but Turbo Tax has renewed by belief that taxes can be easy to file
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is a Great Tool Using TurboTax is so easy. Brought in info from last years return and asked all the pertinent questions. Got everything right cause I had a CPA friend check it and said it was just right. Good Job TurboTax.
Date published: 2022-04-14
Rated 4 out of 5 by from Pretty Good For First Timer A little confusing but not too bad for someone doing electronic return for the first time.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax performs poorly Entering data was good, but it would do the e-file. I couldn't get anyone to talk to. The IRS was saying stuff about the AGI and the signature code that I couldn't talk to them either. So I gave up and printed and filed.
Date published: 2022-04-14
Rated 3 out of 5 by from Why did you change second home sale instructions? We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by from fairly easy to use easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes life easier TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by from So Easy A Caveman Can Do It! lol I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 9205
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stress free I am completely satisfied with my experience with Turbo Tax. I have used them for the last 3 or 4 years. If you can take pictures and answer questions, you can use Turbo Tax. No worrying about, uggh I hope I didn’t mess something up, or forget to report something. You can check the status of your return on the app. Quick and easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax easy to use I have used other tax preps, but Turbo Tax has renewed by belief that taxes can be easy to file
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is a Great Tool Using TurboTax is so easy. Brought in info from last years return and asked all the pertinent questions. Got everything right cause I had a CPA friend check it and said it was just right. Good Job TurboTax.
Date published: 2022-04-14
Rated 4 out of 5 by from Pretty Good For First Timer A little confusing but not too bad for someone doing electronic return for the first time.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax performs poorly Entering data was good, but it would do the e-file. I couldn't get anyone to talk to. The IRS was saying stuff about the AGI and the signature code that I couldn't talk to them either. So I gave up and printed and filed.
Date published: 2022-04-14
Rated 3 out of 5 by from Why did you change second home sale instructions? We sold a second home last year, and TurboTax made it extremely difficult to record the sale proceeds, basis, etc. In a change from 2019, there's now not a specific Q&A for the sale of a second home that was NOT used as a rental property. Instead, we're supposed to enter it using the same worksheet as a STOCK SALE, which seems really shady and an invitation to an IRS audit. WHY was this change made? I spent a lot of time on the TurboTax help pages trying to figure out how to do this, and there's widespread confusion and anger about the change. TurboTax is supposed to make it easier to file taxes. I've used it for about 10 years, and this is the first year that TurboTax made the job frustrating and difficult. And there's no reason for it. Listing a second home sale using the "stock sale" interview process is non-intuitive and again, seems shady.
Date published: 2022-04-14
Rated 4 out of 5 by from fairly easy to use easy to use but uploading documents a bit confusing
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes life easier TurboTax is amazingly helpful when navigating the mess that is tax season. In particular, I appreciate the time they take to help you through setting up the online filing process.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Ive been using turbo tax for years now and its the best choice ive ever made.
Date published: 2022-04-14
Rated 5 out of 5 by from So Easy A Caveman Can Do It! lol I just love the ease of just clicking on my answers and clicking onto the next pages.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 9205