TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Needed help and TurboTax was there for me! Had some different tax situations last year. Pamela in Cust Svc was amazing! Had all the answers and guided me through.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is fast, easy and efficient. Turbo Tax is the best tax service for college students.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is great TurboTax is very easy to use and I've been using it since I started filing my taxes in 2019
Date published: 2023-02-27
Rated 5 out of 5 by from It is almost fun I like doing my taxes with this program. By the time I have gathered everything, I have done almost all the work needed to pay big bucks for someone else to file them - so why not do them myself?
Date published: 2023-02-27
Rated 5 out of 5 by from First Time This was my first time doing my taxes and i loved it super easy will be doing it like this from now own!!
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to Use W/Good Support Easy to follow instructions and quickly received live on-line assistance with question I did have.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax I had to manually remove information regarding my mortgage company as for some weird reason the system wanted to give me credit three times for my mortgage taxes and wanted to credit me twice for the taxes in a home equity loan!
Date published: 2023-02-27
Rated 5 out of 5 by from Great service No additional comments at this time. Thank you very much.
Date published: 2023-02-27
Rated 4 out of 5 by from My 2022 The process was smooth until I got to the consent. I wanted clarification. A phone contact (27 Feb 2023) advised me to sign. I wanted to see what happens if I clicked 'No' and clicked on that answer. The program sent me directly to Payment 123. I could not get back to that menu to change the option to 'Yes'. I was advised that I would have to start ALL OVER to get back to that consent form decision point. Or go with what I had originally selected. QUESTIONS: Could returning back to the consent form decision point be made an option? Could it be made retroactive for my case? John
Date published: 2023-02-27
Rated 2 out of 5 by from It's fine Not too many issues. However, when filling information on my new rental house TurboTax asked me to retrieve information from my HUD-1 Settlement form. Only thing is these forms haven't been used since 2015. So it was really difficult to figure out what information was needed and I was told to help interpret that I would need to pay for the Live version. Update your software TurboTax!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9205
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Needed help and TurboTax was there for me! Had some different tax situations last year. Pamela in Cust Svc was amazing! Had all the answers and guided me through.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is fast, easy and efficient. Turbo Tax is the best tax service for college students.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is great TurboTax is very easy to use and I've been using it since I started filing my taxes in 2019
Date published: 2023-02-27
Rated 5 out of 5 by from It is almost fun I like doing my taxes with this program. By the time I have gathered everything, I have done almost all the work needed to pay big bucks for someone else to file them - so why not do them myself?
Date published: 2023-02-27
Rated 5 out of 5 by from First Time This was my first time doing my taxes and i loved it super easy will be doing it like this from now own!!
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to Use W/Good Support Easy to follow instructions and quickly received live on-line assistance with question I did have.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax I had to manually remove information regarding my mortgage company as for some weird reason the system wanted to give me credit three times for my mortgage taxes and wanted to credit me twice for the taxes in a home equity loan!
Date published: 2023-02-27
Rated 5 out of 5 by from Great service No additional comments at this time. Thank you very much.
Date published: 2023-02-27
Rated 4 out of 5 by from My 2022 The process was smooth until I got to the consent. I wanted clarification. A phone contact (27 Feb 2023) advised me to sign. I wanted to see what happens if I clicked 'No' and clicked on that answer. The program sent me directly to Payment 123. I could not get back to that menu to change the option to 'Yes'. I was advised that I would have to start ALL OVER to get back to that consent form decision point. Or go with what I had originally selected. QUESTIONS: Could returning back to the consent form decision point be made an option? Could it be made retroactive for my case? John
Date published: 2023-02-27
Rated 2 out of 5 by from It's fine Not too many issues. However, when filling information on my new rental house TurboTax asked me to retrieve information from my HUD-1 Settlement form. Only thing is these forms haven't been used since 2015. So it was really difficult to figure out what information was needed and I was told to help interpret that I would need to pay for the Live version. Update your software TurboTax!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9205