TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 4 out of 5 by
Marlow48 from
Not Bad Turbo
I thought filing was going to be hard because I only know the basics, but it was pretty easy. I wished I could've afford the plus
Date published: 2021-02-24
Rated 5 out of 5 by
AnneBelgium from
Very easy to use !
I needed some help with my 2019 AGI , got a phone call from Albert within 5 minutes , he was very helpful and guided me step by step to find the mistake I made .
Date published: 2021-02-24
Rated 1 out of 5 by
Stressedanddisappointed from
Worse every year!
Never gives you a list of what you need. Why ask me for return info for last year when you have them? Why make me stop & go look it up. Only reason to keep using turbo was pulling in old data so this wouldn't be necessary. Charged me $110 dollars for the same products my wife paid $80?
Date published: 2021-02-24
Rated 5 out of 5 by
EarlB58 from
Awesome product.
Fast, easy, and accurate. Tax expert answered my questions in seconds.
Date published: 2021-02-24
Rated 5 out of 5 by
CBROOKS1110 from
Turbo Tax IS A GREAT TOOL
It was easy to use. There were prompts/explanations to answer any questions that I had. The one major thing that I love is that filing was FREE!!
Date published: 2021-02-24
Rated 5 out of 5 by
KATIE38 from
TURBO TAX IS GREAT
VERY EASY TO FOLLOW AND UNDERSTAND AND IS VERY HELPFUL.
Date published: 2021-02-24
Rated 5 out of 5 by
Trove P from
High Satisfaction
We are very pleased with Turbo Tax's service and rates!
Date published: 2021-02-24
Rated 2 out of 5 by
Anonymous 9 from
Annoyed
One thing that was extremely annoying is the program told me to fix two things but did not redirect me to the correct area to fix. First it said they line needed to be zero and it automatically puts in .0 so had to delete which was confusing and then the school district on state would not show and would not redirect me to the page to bring the drop down. Had to do state all over again to fix. Also why does it say its free when it forces you to upgrade anyways. Just say its that cost is more if you just have a change in job.
Date published: 2021-02-24
Rated 5 out of 5 by
JohnG 321 from
Turbo tax is great
Easy to use no problems guided me step by step will definitely use again
Date published: 2021-02-24
Rated 5 out of 5 by
Alibaba543 from
Excellent Turbotax Software
Very good experience with TurboTax. I will recommend it to friends and family members.
All TurboTax® Offerings Reviews - Page 9205
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Marlow48 from
Not Bad Turbo
I thought filing was going to be hard because I only know the basics, but it was pretty easy. I wished I could've afford the plus
Date published: 2021-02-24
Rated 5 out of 5 by
AnneBelgium from
Very easy to use !
I needed some help with my 2019 AGI , got a phone call from Albert within 5 minutes , he was very helpful and guided me step by step to find the mistake I made .
Date published: 2021-02-24
Rated 1 out of 5 by
Stressedanddisappointed from
Worse every year!
Never gives you a list of what you need. Why ask me for return info for last year when you have them? Why make me stop & go look it up. Only reason to keep using turbo was pulling in old data so this wouldn't be necessary. Charged me $110 dollars for the same products my wife paid $80?
Date published: 2021-02-24
Rated 5 out of 5 by
EarlB58 from
Awesome product.
Fast, easy, and accurate. Tax expert answered my questions in seconds.
Date published: 2021-02-24
Rated 5 out of 5 by
CBROOKS1110 from
Turbo Tax IS A GREAT TOOL
It was easy to use. There were prompts/explanations to answer any questions that I had. The one major thing that I love is that filing was FREE!!
Date published: 2021-02-24
Rated 5 out of 5 by
KATIE38 from
TURBO TAX IS GREAT
VERY EASY TO FOLLOW AND UNDERSTAND AND IS VERY HELPFUL.
Date published: 2021-02-24
Rated 5 out of 5 by
Trove P from
High Satisfaction
We are very pleased with Turbo Tax's service and rates!
Date published: 2021-02-24
Rated 2 out of 5 by
Anonymous 9 from
Annoyed
One thing that was extremely annoying is the program told me to fix two things but did not redirect me to the correct area to fix. First it said they line needed to be zero and it automatically puts in .0 so had to delete which was confusing and then the school district on state would not show and would not redirect me to the page to bring the drop down. Had to do state all over again to fix. Also why does it say its free when it forces you to upgrade anyways. Just say its that cost is more if you just have a change in job.
Date published: 2021-02-24
Rated 5 out of 5 by
JohnG 321 from
Turbo tax is great
Easy to use no problems guided me step by step will definitely use again
Date published: 2021-02-24
Rated 5 out of 5 by
Alibaba543 from
Excellent Turbotax Software
Very good experience with TurboTax. I will recommend it to friends and family members.
All TurboTax® Offerings Reviews - Page 9205
Date published: 2021-02-24