TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from I love Turbo Tax They always check the return for mistakes and I depend on them to help me
Date published: 2023-02-11
Rated 5 out of 5 by from Easy & Simple to use The product was easy to use love that the double check the information. I wish I could submit multiple years
Date published: 2023-02-11
Rated 5 out of 5 by from Loyal Customer for 8 Years TurboTax is easy and fast. My tax returns are fairly simple and I like to keep it that way. This product helps me to brush away all the extras and get my returns done quickly and securely.
Date published: 2023-02-11
Rated 1 out of 5 by from Live Agents Know Nothing I called for assistance about the pension category on my W2. The agent I spoke with had to remind me that he was a CPA for 37 years. Come to find that he gave us the wrong information because there was an error when I went to file at the end. So, I called again and got another agent who had no idea what he was doing. He couldn't give us any guidance and kept "doing some digging," as he kept saying. After 40 minutes we gave up, hung up, and just filed as is. Don't charge people extra for the live service if your agents are useless. I've been with Turbotax for 8 years and this will be my LAST year.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is as easy as can be! Fantastic service, very quick and easy, a must have for tax time.
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome Very good job and affordable. Keeps more money in tax payers pocket
Date published: 2023-02-11
Rated 4 out of 5 by from Turbo tax is great It was easy to use, it was nice to have the option for help.
Date published: 2023-02-11
Rated 4 out of 5 by from TurboTax Deluxe Working with NY (resident) and NJ (remote work co) taxes and credits was not smooth as it should have been.
Date published: 2023-02-11
Rated 5 out of 5 by from love turbo tax I have been using turbo tax for several years have and no issues, or complaints.
Date published: 2023-02-11
Rated 1 out of 5 by from Dog poop I was required to pay for a service that says it is free. I never selected deluxe I should not have had to pay to file my taxes. your company advertises free tax filing. would not recomend.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9204
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax They always check the return for mistakes and I depend on them to help me
Date published: 2023-02-11
Rated 5 out of 5 by from Easy & Simple to use The product was easy to use love that the double check the information. I wish I could submit multiple years
Date published: 2023-02-11
Rated 5 out of 5 by from Loyal Customer for 8 Years TurboTax is easy and fast. My tax returns are fairly simple and I like to keep it that way. This product helps me to brush away all the extras and get my returns done quickly and securely.
Date published: 2023-02-11
Rated 1 out of 5 by from Live Agents Know Nothing I called for assistance about the pension category on my W2. The agent I spoke with had to remind me that he was a CPA for 37 years. Come to find that he gave us the wrong information because there was an error when I went to file at the end. So, I called again and got another agent who had no idea what he was doing. He couldn't give us any guidance and kept "doing some digging," as he kept saying. After 40 minutes we gave up, hung up, and just filed as is. Don't charge people extra for the live service if your agents are useless. I've been with Turbotax for 8 years and this will be my LAST year.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is as easy as can be! Fantastic service, very quick and easy, a must have for tax time.
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome Very good job and affordable. Keeps more money in tax payers pocket
Date published: 2023-02-11
Rated 4 out of 5 by from Turbo tax is great It was easy to use, it was nice to have the option for help.
Date published: 2023-02-11
Rated 4 out of 5 by from TurboTax Deluxe Working with NY (resident) and NJ (remote work co) taxes and credits was not smooth as it should have been.
Date published: 2023-02-11
Rated 5 out of 5 by from love turbo tax I have been using turbo tax for several years have and no issues, or complaints.
Date published: 2023-02-11
Rated 1 out of 5 by from Dog poop I was required to pay for a service that says it is free. I never selected deluxe I should not have had to pay to file my taxes. your company advertises free tax filing. would not recomend.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9204