TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jupes from
I love Turbo Tax
They always check the return for mistakes and I depend on them to help me
Date published: 2023-02-11
Rated 5 out of 5 by
Hopella from
Easy & Simple to use
The product was easy to use love that the double check the information. I wish I could submit multiple years
Date published: 2023-02-11
Rated 5 out of 5 by
GavinNathaniel from
Loyal Customer for 8 Years
TurboTax is easy and fast. My tax returns are fairly simple and I like to keep it that way. This product helps me to brush away all the extras and get my returns done quickly and securely.
Date published: 2023-02-11
Rated 1 out of 5 by
CharJusMiDor from
Live Agents Know Nothing
I called for assistance about the pension category on my W2. The agent I spoke with had to remind me that he was a CPA for 37 years. Come to find that he gave us the wrong information because there was an error when I went to file at the end. So, I called again and got another agent who had no idea what he was doing. He couldn't give us any guidance and kept "doing some digging," as he kept saying. After 40 minutes we gave up, hung up, and just filed as is. Don't charge people extra for the live service if your agents are useless. I've been with Turbotax for 8 years and this will be my LAST year.
Date published: 2023-02-11
Rated 5 out of 5 by
Gvro from
TurboTax is as easy as can be!
Fantastic service, very quick and easy, a must have for tax time.
Date published: 2023-02-11
Rated 5 out of 5 by
SHMM from
Awesome
Very good job and affordable. Keeps more money in tax payers pocket
Date published: 2023-02-11
Rated 4 out of 5 by
Hica from
Turbo tax is great
It was easy to use, it was nice to have the option for help.
Date published: 2023-02-11
Rated 4 out of 5 by
jphh from
TurboTax Deluxe
Working with NY (resident) and NJ (remote work co) taxes and credits was not smooth as it should have been.
Date published: 2023-02-11
Rated 5 out of 5 by
Taekwon Don from
love turbo tax
I have been using turbo tax for several years have and no issues, or complaints.
Date published: 2023-02-11
Rated 1 out of 5 by
CHosey from
Dog poop
I was required to pay for a service that says it is free. I never selected deluxe I should not have had to pay to file my taxes. your company advertises free tax filing. would not recomend.
All TurboTax® Offerings Reviews - Page 9204
Date published: 2023-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jupes from
I love Turbo Tax
They always check the return for mistakes and I depend on them to help me
Date published: 2023-02-11
Rated 5 out of 5 by
Hopella from
Easy & Simple to use
The product was easy to use love that the double check the information. I wish I could submit multiple years
Date published: 2023-02-11
Rated 5 out of 5 by
GavinNathaniel from
Loyal Customer for 8 Years
TurboTax is easy and fast. My tax returns are fairly simple and I like to keep it that way. This product helps me to brush away all the extras and get my returns done quickly and securely.
Date published: 2023-02-11
Rated 1 out of 5 by
CharJusMiDor from
Live Agents Know Nothing
I called for assistance about the pension category on my W2. The agent I spoke with had to remind me that he was a CPA for 37 years. Come to find that he gave us the wrong information because there was an error when I went to file at the end. So, I called again and got another agent who had no idea what he was doing. He couldn't give us any guidance and kept "doing some digging," as he kept saying. After 40 minutes we gave up, hung up, and just filed as is. Don't charge people extra for the live service if your agents are useless. I've been with Turbotax for 8 years and this will be my LAST year.
Date published: 2023-02-11
Rated 5 out of 5 by
Gvro from
TurboTax is as easy as can be!
Fantastic service, very quick and easy, a must have for tax time.
Date published: 2023-02-11
Rated 5 out of 5 by
SHMM from
Awesome
Very good job and affordable. Keeps more money in tax payers pocket
Date published: 2023-02-11
Rated 4 out of 5 by
Hica from
Turbo tax is great
It was easy to use, it was nice to have the option for help.
Date published: 2023-02-11
Rated 4 out of 5 by
jphh from
TurboTax Deluxe
Working with NY (resident) and NJ (remote work co) taxes and credits was not smooth as it should have been.
Date published: 2023-02-11
Rated 5 out of 5 by
Taekwon Don from
love turbo tax
I have been using turbo tax for several years have and no issues, or complaints.
Date published: 2023-02-11
Rated 1 out of 5 by
CHosey from
Dog poop
I was required to pay for a service that says it is free. I never selected deluxe I should not have had to pay to file my taxes. your company advertises free tax filing. would not recomend.
All TurboTax® Offerings Reviews - Page 9204
Date published: 2023-02-11