TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from So Easy to Use Turbo was one of the easiest softwares I have used. The staff is there if you need help which makes you feel confident about the process. I have recommended to friends.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy to use. Good focused walkthroughs, slight issues with 'back' functionality going where exepected.
Date published: 2021-03-01
Rated 5 out of 5 by from the best as usual seamless and glad didn't need windows 10 to complete
Date published: 2021-03-01
Rated 3 out of 5 by from Service was fine but the charging is ridiculous charging us 60$ to file our taxes because we have an HSA is absolutely ridiculous. Then to charge an extra 40$ to cover the 60 with your tax money is PATHETIC. so you're technically charging 100 dollars to file our taxes in a pandemic. At least stop advertising that this service is free because it is not
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I was able to file my taxes with no problem. The format is easy to follow and I would highly recommend it to anyone.
Date published: 2021-03-01
Rated 2 out of 5 by from turbo tax need work Last years taxes were incorrect and I wound up owing an additional approx. $1700.00; this years taxes are being rejected by e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Love you Guys Best place to do your taxes. I love this company will never change.
Date published: 2021-03-01
Rated 5 out of 5 by from great fast and easy. my third year filing with turbo tax!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is super helpful it was extremely easy to file and whenever i had a question there was already a helpful link that explained it for me.
Date published: 2021-03-01
Rated 4 out of 5 by from Generally Easy, Need Experienced Advisors I received multiple errors regarding my charitable contributions, and bigger issue-- my backdoor Roth conversion. After spending >3 hours and speaking with at least 4 people, I was connected with Surabhi (H) by chance and actually wanted to bypass her to speak with a CPA. She asked me to explain my issue and then assured me she could help. She was BEYOND helpful and knew the ins/outs of TurboTax how I would expect any advisor would (unfortunately none of the others did). Kudos to Surabhi, and please help educate your other advisors on how to report backdoor Roth IRA contributions!!!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So Easy to Use Turbo was one of the easiest softwares I have used. The staff is there if you need help which makes you feel confident about the process. I have recommended to friends.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy to use. Good focused walkthroughs, slight issues with 'back' functionality going where exepected.
Date published: 2021-03-01
Rated 5 out of 5 by from the best as usual seamless and glad didn't need windows 10 to complete
Date published: 2021-03-01
Rated 3 out of 5 by from Service was fine but the charging is ridiculous charging us 60$ to file our taxes because we have an HSA is absolutely ridiculous. Then to charge an extra 40$ to cover the 60 with your tax money is PATHETIC. so you're technically charging 100 dollars to file our taxes in a pandemic. At least stop advertising that this service is free because it is not
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I was able to file my taxes with no problem. The format is easy to follow and I would highly recommend it to anyone.
Date published: 2021-03-01
Rated 2 out of 5 by from turbo tax need work Last years taxes were incorrect and I wound up owing an additional approx. $1700.00; this years taxes are being rejected by e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Love you Guys Best place to do your taxes. I love this company will never change.
Date published: 2021-03-01
Rated 5 out of 5 by from great fast and easy. my third year filing with turbo tax!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is super helpful it was extremely easy to file and whenever i had a question there was already a helpful link that explained it for me.
Date published: 2021-03-01
Rated 4 out of 5 by from Generally Easy, Need Experienced Advisors I received multiple errors regarding my charitable contributions, and bigger issue-- my backdoor Roth conversion. After spending >3 hours and speaking with at least 4 people, I was connected with Surabhi (H) by chance and actually wanted to bypass her to speak with a CPA. She asked me to explain my issue and then assured me she could help. She was BEYOND helpful and knew the ins/outs of TurboTax how I would expect any advisor would (unfortunately none of the others did). Kudos to Surabhi, and please help educate your other advisors on how to report backdoor Roth IRA contributions!!!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9202