TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
TommyW71 from
Success in just in time
Doing our taxes was simple. The prompts were useful.
Date published: 2023-04-18
Rated 5 out of 5 by
petildi from
great tool
have been using for a number of years, always done well, it takes a bit of work, but it's good
Date published: 2023-04-18
Rated 2 out of 5 by
GoJohnny from
Helped a lot but Billing is wrong
I use TurboTax every year. audits typically great. But I pay for a bundle which includes TT and quickbooks. They always bill me and I can't get a hold of customer service. It's over an hour to contact customer service if you can find the number because the text chat won't send
Date published: 2023-04-18
Rated 5 out of 5 by
Dianerjacob from
TurboTax is excellent
TurboTax is vrey intuitive to use. The guidance works well. The Refund Processing fee seems very high.
Date published: 2023-04-18
Rated 3 out of 5 by
KeithW21 from
this year we had problems
I've used the same Turbotax account for the last 15 years or so. filling out the forms was as usual, but my entire account was wiped clean, as if I had opened new account. All my previous account info was gone. spent over an hour with a rep (who was great) just trying to get my AGI so i could file. I ended up just getting my AGI from the IRS....which took 12 min.
Date published: 2023-04-18
Rated 5 out of 5 by
BrittanyLD2010 from
Fast
Fast and Efficient - Will file with Turbo Tax again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
Boris Zaprianoff from
Another easy filing!
Great experience and easy to file my taxes every year.
Date published: 2023-04-18
Rated 5 out of 5 by
veryg from
Turbi tax
quick and easy fdast and accurracy E file is the best way to go on this turbow tax
Date published: 2023-04-18
Rated 4 out of 5 by
RSJH from
one of the best
easy to use. I do think certain info could have been populated based in passed years that I used this program.
Date published: 2023-04-18
Rated 4 out of 5 by
Arletta Gilbert from
Glad Available
Easy each year. Hate the fees keep increasing. All in all it is great!!
All TurboTax® Offerings Reviews - Page 921
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TommyW71 from
Success in just in time
Doing our taxes was simple. The prompts were useful.
Date published: 2023-04-18
Rated 5 out of 5 by
petildi from
great tool
have been using for a number of years, always done well, it takes a bit of work, but it's good
Date published: 2023-04-18
Rated 2 out of 5 by
GoJohnny from
Helped a lot but Billing is wrong
I use TurboTax every year. audits typically great. But I pay for a bundle which includes TT and quickbooks. They always bill me and I can't get a hold of customer service. It's over an hour to contact customer service if you can find the number because the text chat won't send
Date published: 2023-04-18
Rated 5 out of 5 by
Dianerjacob from
TurboTax is excellent
TurboTax is vrey intuitive to use. The guidance works well. The Refund Processing fee seems very high.
Date published: 2023-04-18
Rated 3 out of 5 by
KeithW21 from
this year we had problems
I've used the same Turbotax account for the last 15 years or so. filling out the forms was as usual, but my entire account was wiped clean, as if I had opened new account. All my previous account info was gone. spent over an hour with a rep (who was great) just trying to get my AGI so i could file. I ended up just getting my AGI from the IRS....which took 12 min.
Date published: 2023-04-18
Rated 5 out of 5 by
BrittanyLD2010 from
Fast
Fast and Efficient - Will file with Turbo Tax again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
Boris Zaprianoff from
Another easy filing!
Great experience and easy to file my taxes every year.
Date published: 2023-04-18
Rated 5 out of 5 by
veryg from
Turbi tax
quick and easy fdast and accurracy E file is the best way to go on this turbow tax
Date published: 2023-04-18
Rated 4 out of 5 by
RSJH from
one of the best
easy to use. I do think certain info could have been populated based in passed years that I used this program.
Date published: 2023-04-18
Rated 4 out of 5 by
Arletta Gilbert from
Glad Available
Easy each year. Hate the fees keep increasing. All in all it is great!!
All TurboTax® Offerings Reviews - Page 921
Date published: 2023-04-18