TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 2 out of 5 by
bf4g from
Need better way to handle E-file rejects
My original 2021 Fed return was rejected. I corrected and refiled again, but you only sent a single email to notify me the second eFile was rejected. I never saw it and now it is 2023 and evidently my return was never processed AND the efile deadline has passed. You need to monitor clients status and notify them at least once a month is their return has yet to be accepted. A single email warning does NOT suffice.
Date published: 2023-01-14
Rated 5 out of 5 by
Retired Navy CWO from
turbo tax
Easy to understand format. Live chat assistance provided was excellent.
Date published: 2023-01-14
Rated 5 out of 5 by
thutton08 from
Turbo Tax lives up to the Turbo in its name!
Turbo Tax give an estimation of how long it will take to complete your return with them. Their system is so efficient, I completed my return in half the estimated time. How awesome is that?!
Date published: 2023-01-14
Rated 5 out of 5 by
NMC4 from
Excellent LIVE service
I had a CPA, Kelly, assist me and answered all of my questions. He was very patient and enthusiastic.
Date published: 2023-01-14
Rated 5 out of 5 by
Validation Tech from
Easy to use
This is my 7th year using Turbo Tax. It is very easy to use. No need to buy sofware.
Date published: 2023-01-14
Rated 4 out of 5 by
null from
TURBO TAX REVIEW
DONT HAVE MUCH TO SAY . KEEP UP THE GREAT WORK , WILL DEFIANTLY RETURN NEXT YEAR
Date published: 2023-01-14
Rated 5 out of 5 by
MikeyLou from
Easy!
I use TurboTax every year. It's simple and walks you through the process. I highly recommend it.
Date published: 2023-01-14
Rated 5 out of 5 by
Drew 123 from
Great service
I received great professional help from the customer service representatives when I needed them.
Date published: 2023-01-14
Rated 5 out of 5 by
Marie19872345 from
TurboTax is awesome
Great customer service . Very helpful. Easy to use
Date published: 2023-01-14
Rated 5 out of 5 by
Cybarlight from
8th Year in a row of using Turbo Tax
Turbo Tax has always gotten me the best refund. I will continue to use them.
All TurboTax® Offerings Reviews - Page 9200
Date published: 2023-01-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
bf4g from
Need better way to handle E-file rejects
My original 2021 Fed return was rejected. I corrected and refiled again, but you only sent a single email to notify me the second eFile was rejected. I never saw it and now it is 2023 and evidently my return was never processed AND the efile deadline has passed. You need to monitor clients status and notify them at least once a month is their return has yet to be accepted. A single email warning does NOT suffice.
Date published: 2023-01-14
Rated 5 out of 5 by
Retired Navy CWO from
turbo tax
Easy to understand format. Live chat assistance provided was excellent.
Date published: 2023-01-14
Rated 5 out of 5 by
thutton08 from
Turbo Tax lives up to the Turbo in its name!
Turbo Tax give an estimation of how long it will take to complete your return with them. Their system is so efficient, I completed my return in half the estimated time. How awesome is that?!
Date published: 2023-01-14
Rated 5 out of 5 by
NMC4 from
Excellent LIVE service
I had a CPA, Kelly, assist me and answered all of my questions. He was very patient and enthusiastic.
Date published: 2023-01-14
Rated 5 out of 5 by
Validation Tech from
Easy to use
This is my 7th year using Turbo Tax. It is very easy to use. No need to buy sofware.
Date published: 2023-01-14
Rated 4 out of 5 by
null from
TURBO TAX REVIEW
DONT HAVE MUCH TO SAY . KEEP UP THE GREAT WORK , WILL DEFIANTLY RETURN NEXT YEAR
Date published: 2023-01-14
Rated 5 out of 5 by
MikeyLou from
Easy!
I use TurboTax every year. It's simple and walks you through the process. I highly recommend it.
Date published: 2023-01-14
Rated 5 out of 5 by
Drew 123 from
Great service
I received great professional help from the customer service representatives when I needed them.
Date published: 2023-01-14
Rated 5 out of 5 by
Marie19872345 from
TurboTax is awesome
Great customer service . Very helpful. Easy to use
Date published: 2023-01-14
Rated 5 out of 5 by
Cybarlight from
8th Year in a row of using Turbo Tax
Turbo Tax has always gotten me the best refund. I will continue to use them.
All TurboTax® Offerings Reviews - Page 9200
Date published: 2023-01-14