TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax makes tax prep so much easier! Turbo tax is wonderful. I had a small glitch this year and the advanced support team solved it in no time.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from 1st Ever doing my taxes Piece of cake! I've always have been overwhelmed with filing my taxes on my own. Usually, I would pay someone hundred of dollars to literally do 20mins worth of data entry. I will never pay someone to do my taxes again after using Turbo.
Date published: 2021-03-02
Rated 5 out of 5 by from its easy to use had fun doing them online step by step help will alwys use turbotax
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is awesome very easy to use and guided instructions. definitely recommend
Date published: 2021-03-02
Rated 4 out of 5 by from Loving the service Wow simple quick and easy turbotax just saved. Me ton of money
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is just great!! Turbotax is so great for me it takes all the pain away from doing my own taxes. It does all the work for me. If I have any problems or questions they have the answers with the help of Customer Support, or use the ask the Community. Makes doing my taxes easy.
Date published: 2021-03-02
Rated 4 out of 5 by from great tax product Great over all. Could use some tabs to easily view previous taxs.
Date published: 2021-03-02
Rated 4 out of 5 by from It is user friendly I have no problem inputting the info and it is fairly uncomplicated. However, second year in a row it is being returned and saying my AGI is incorrect from the previous year and I know it is not. The lady on customer service in 2020 couldn't find the issue and finally got it resolved after about 40 min; nothing I entered was incorrect. This year, the customer service rep seemed to know less about turbo tax than I do, was very confused, told me to just enter zero for my information (what???) and then hung up on me. I just attempted refiling. If it works, its great! Not painful. Giving 4 stars because having a rough experience this go round.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is easy for mature people Step by step Helpful nice to go through Will recommend this to others
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9199
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax makes tax prep so much easier! Turbo tax is wonderful. I had a small glitch this year and the advanced support team solved it in no time.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from 1st Ever doing my taxes Piece of cake! I've always have been overwhelmed with filing my taxes on my own. Usually, I would pay someone hundred of dollars to literally do 20mins worth of data entry. I will never pay someone to do my taxes again after using Turbo.
Date published: 2021-03-02
Rated 5 out of 5 by from its easy to use had fun doing them online step by step help will alwys use turbotax
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is awesome very easy to use and guided instructions. definitely recommend
Date published: 2021-03-02
Rated 4 out of 5 by from Loving the service Wow simple quick and easy turbotax just saved. Me ton of money
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is just great!! Turbotax is so great for me it takes all the pain away from doing my own taxes. It does all the work for me. If I have any problems or questions they have the answers with the help of Customer Support, or use the ask the Community. Makes doing my taxes easy.
Date published: 2021-03-02
Rated 4 out of 5 by from great tax product Great over all. Could use some tabs to easily view previous taxs.
Date published: 2021-03-02
Rated 4 out of 5 by from It is user friendly I have no problem inputting the info and it is fairly uncomplicated. However, second year in a row it is being returned and saying my AGI is incorrect from the previous year and I know it is not. The lady on customer service in 2020 couldn't find the issue and finally got it resolved after about 40 min; nothing I entered was incorrect. This year, the customer service rep seemed to know less about turbo tax than I do, was very confused, told me to just enter zero for my information (what???) and then hung up on me. I just attempted refiling. If it works, its great! Not painful. Giving 4 stars because having a rough experience this go round.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is easy for mature people Step by step Helpful nice to go through Will recommend this to others
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9199