TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is EASY I used the website and breezed through it. This is my 4th year and it was great.
Date published: 2023-02-26
Rated 4 out of 5 by from Good Service, Ok Price I feel I used to pay less for this service and would much rather that go back
Date published: 2023-02-26
Rated 1 out of 5 by from Great It was difficult at first but I followed the instructions and got myself through it like a champ buddy oh pal
Date published: 2023-02-26
Rated 1 out of 5 by from Unhappy with experience I have been a TurboTax customer for a number of years now. This is the first time that I have felt disappointed in my experience. I was very surprised when I was shown my fees at the end. For me to be that surprised, the communication from you must have been extremely poor. And it was. This is not what I was expecting based on my experience through the site. And this includes me being forced to upgrade to an upgraded version when I don't believe I should have been forced to. And I only agreed to pay it, because I just spent a considerable amount of time completing my taxes and was not about to start all over again. I will have to think long and hard about whether I will be using Turbo Tax again in the future. I have received a recommendation from my brother about a competitor and may give that a try instead. Be more transparent.
Date published: 2023-02-26
Rated 1 out of 5 by from HIDDEN FEES ILL BE GOGING TO HR BLOCK TAX.... THEY TOOK MOST MY TAX REFUND NOT WORTH IT
Date published: 2023-02-26
Rated 5 out of 5 by from Good There to help was a great. Was there to give informative guidance
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is worth it. I chose to use Live Full Service this year due to life event changes in my life. I am a repeat Turbo Tax customer since 2014, and I am appreciative of how easy you make it for me. Thank you for giving me peace of mind this year.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is a great app. I use it every year i like using turbo tax app because it easy to understand and it they ask the necessary questions so that you will get more of a return
Date published: 2023-02-26
Rated 2 out of 5 by from Bate and Switch pricing The price for filing should be one set amount - consumers are lured in with one product price.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is great!!!! It was very easy to navigate and was able to finish in an hour.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is EASY I used the website and breezed through it. This is my 4th year and it was great.
Date published: 2023-02-26
Rated 4 out of 5 by from Good Service, Ok Price I feel I used to pay less for this service and would much rather that go back
Date published: 2023-02-26
Rated 1 out of 5 by from Great It was difficult at first but I followed the instructions and got myself through it like a champ buddy oh pal
Date published: 2023-02-26
Rated 1 out of 5 by from Unhappy with experience I have been a TurboTax customer for a number of years now. This is the first time that I have felt disappointed in my experience. I was very surprised when I was shown my fees at the end. For me to be that surprised, the communication from you must have been extremely poor. And it was. This is not what I was expecting based on my experience through the site. And this includes me being forced to upgrade to an upgraded version when I don't believe I should have been forced to. And I only agreed to pay it, because I just spent a considerable amount of time completing my taxes and was not about to start all over again. I will have to think long and hard about whether I will be using Turbo Tax again in the future. I have received a recommendation from my brother about a competitor and may give that a try instead. Be more transparent.
Date published: 2023-02-26
Rated 1 out of 5 by from HIDDEN FEES ILL BE GOGING TO HR BLOCK TAX.... THEY TOOK MOST MY TAX REFUND NOT WORTH IT
Date published: 2023-02-26
Rated 5 out of 5 by from Good There to help was a great. Was there to give informative guidance
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is worth it. I chose to use Live Full Service this year due to life event changes in my life. I am a repeat Turbo Tax customer since 2014, and I am appreciative of how easy you make it for me. Thank you for giving me peace of mind this year.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is a great app. I use it every year i like using turbo tax app because it easy to understand and it they ask the necessary questions so that you will get more of a return
Date published: 2023-02-26
Rated 2 out of 5 by from Bate and Switch pricing The price for filing should be one set amount - consumers are lured in with one product price.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is great!!!! It was very easy to navigate and was able to finish in an hour.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9197