TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbotax 2021 There was no good place to record my business deduction for health insurance. Online is not available to view forms like it was in the download versions.
Date published: 2022-02-21
Rated 3 out of 5 by from Automated import is nice, but unreliable while the process was fast, the option to connect to my bank and import data still had some issues. Most notably, the bank masked my address with "**********" and Turbotax imported that as-is into my return and I had to manually update the field. So in the end the auto-import didn't save me much time. To make things more fun, TT reported I underpaid 106$ the previous year ... so much for their "guaranteed accurate filing" (been using them for 8 years straight so they have my complete tax history). Would be nice if they recognized this and paid it for me ... but why would a business do that. So it was an OK experience, but hardly great.
Date published: 2022-02-21
Rated 4 out of 5 by from I am having trouble how to print my tax forms I like Turbo Tax as it is easy to use and is clear as to what information is needed.
Date published: 2022-02-21
Rated 5 out of 5 by from I love TurboTax! I’ve used TurboTax for well over 15 years. Back when you had to buy a CD-Rom for your computer. I love that they have the “guts” of my information so I don’t have to complete it year after year, just have to confirm information is correct. So easy to do your taxes and you can save and exit any time and come back to complete later.
Date published: 2022-02-21
Rated 5 out of 5 by from Great service Helps everything work smoothly. Helps me avoid confusion and stress.
Date published: 2022-02-21
Rated 5 out of 5 by from Very easy to use The product is super easy to use, You are prompted all the way through. There are help links available when needed.
Date published: 2022-02-21
Rated 5 out of 5 by from As a single mom I couldnt have asked for better I got to speak to a representative when I was hesitant about my information and she helped talk through things and even helped me change some things around for a better credit!
Date published: 2022-02-21
Rated 4 out of 5 by from TurboTax is a excellent service Great service turbo tax is excellent in my opinion
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax has never let me down! I've used Turbo Tax for 22 years...or since it came out...LOL Never let me down. Easy and though it seems to get more expensive every year...still worth it! Thank you Turbo Tax !
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great! I really appreciate how TurboTax walks you through step by step!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9194
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax 2021 There was no good place to record my business deduction for health insurance. Online is not available to view forms like it was in the download versions.
Date published: 2022-02-21
Rated 3 out of 5 by from Automated import is nice, but unreliable while the process was fast, the option to connect to my bank and import data still had some issues. Most notably, the bank masked my address with "**********" and Turbotax imported that as-is into my return and I had to manually update the field. So in the end the auto-import didn't save me much time. To make things more fun, TT reported I underpaid 106$ the previous year ... so much for their "guaranteed accurate filing" (been using them for 8 years straight so they have my complete tax history). Would be nice if they recognized this and paid it for me ... but why would a business do that. So it was an OK experience, but hardly great.
Date published: 2022-02-21
Rated 4 out of 5 by from I am having trouble how to print my tax forms I like Turbo Tax as it is easy to use and is clear as to what information is needed.
Date published: 2022-02-21
Rated 5 out of 5 by from I love TurboTax! I’ve used TurboTax for well over 15 years. Back when you had to buy a CD-Rom for your computer. I love that they have the “guts” of my information so I don’t have to complete it year after year, just have to confirm information is correct. So easy to do your taxes and you can save and exit any time and come back to complete later.
Date published: 2022-02-21
Rated 5 out of 5 by from Great service Helps everything work smoothly. Helps me avoid confusion and stress.
Date published: 2022-02-21
Rated 5 out of 5 by from Very easy to use The product is super easy to use, You are prompted all the way through. There are help links available when needed.
Date published: 2022-02-21
Rated 5 out of 5 by from As a single mom I couldnt have asked for better I got to speak to a representative when I was hesitant about my information and she helped talk through things and even helped me change some things around for a better credit!
Date published: 2022-02-21
Rated 4 out of 5 by from TurboTax is a excellent service Great service turbo tax is excellent in my opinion
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax has never let me down! I've used Turbo Tax for 22 years...or since it came out...LOL Never let me down. Easy and though it seems to get more expensive every year...still worth it! Thank you Turbo Tax !
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great! I really appreciate how TurboTax walks you through step by step!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9194