TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Anokawoman from
had problems again this year.
Once again, this year I had trouble with the software doing what it was supposed to do. I had to go to the forms instead of having the software walk me through everything like I wanted.
Date published: 2022-03-07
Rated 4 out of 5 by
gppa from
Still the Best
Not Intuit's fault, but taxes are still too complicated.
Date published: 2022-03-07
Rated 4 out of 5 by
Arnie1963 from
Turbo Tax is Good
Turbo Tax is good. It walks you through step-by-step. You have to be careful. Sometimes it may skip a step. I had to go back and put my military retirement in as it skipped that part of the process.
Date published: 2022-03-07
Rated 2 out of 5 by
PLRM from
Problems
My 2019 return was a problem because Turbo Tax did not add in my social security benefits, even though entered the amount. I didn't notice it and low and behold I had to pay a penalty for underpaying my tax. The 2021 return said there was an error by not entering a child tax credit. That is an error in the software as I didn't enter anything into those boxes.
Date published: 2022-03-07
Rated 4 out of 5 by
StormeMo from
Great service, minor issues
The communication with my expert was a little off but it was quickly resolved. No other issues.
Date published: 2022-03-07
Rated 5 out of 5 by
Jasmine2024 from
Turbo tax is awesome
Turbo tax got me what I needed I definitely would recommend
Date published: 2022-03-07
Rated 4 out of 5 by
PJ98765 from
Easy to use
Very easy to use and navigate. Seems a little to expensive but cheaper than taking them in. Could have got them done a lot cheaper on another sight but they were not able to accommodate our tax situation. Still pretty happy with the overall experience.
Date published: 2022-03-07
Rated 5 out of 5 by
Jaden18 from
I loved it
That was so easy. I didn't think I could do it. Thank you for thus app.
Date published: 2022-03-07
Rated 5 out of 5 by
sonya petty from
Awesome
she was so helpful thank you guys for this service..
Date published: 2022-03-07
Rated 5 out of 5 by
RobNox from
TurboTax is awesome!
Yvonne was very helpful. TurboTax is great. This is my 3rd time using turboTax
All TurboTax® Offerings Reviews - Page 9188
Date published: 2022-03-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Anokawoman from
had problems again this year.
Once again, this year I had trouble with the software doing what it was supposed to do. I had to go to the forms instead of having the software walk me through everything like I wanted.
Date published: 2022-03-07
Rated 4 out of 5 by
gppa from
Still the Best
Not Intuit's fault, but taxes are still too complicated.
Date published: 2022-03-07
Rated 4 out of 5 by
Arnie1963 from
Turbo Tax is Good
Turbo Tax is good. It walks you through step-by-step. You have to be careful. Sometimes it may skip a step. I had to go back and put my military retirement in as it skipped that part of the process.
Date published: 2022-03-07
Rated 2 out of 5 by
PLRM from
Problems
My 2019 return was a problem because Turbo Tax did not add in my social security benefits, even though entered the amount. I didn't notice it and low and behold I had to pay a penalty for underpaying my tax. The 2021 return said there was an error by not entering a child tax credit. That is an error in the software as I didn't enter anything into those boxes.
Date published: 2022-03-07
Rated 4 out of 5 by
StormeMo from
Great service, minor issues
The communication with my expert was a little off but it was quickly resolved. No other issues.
Date published: 2022-03-07
Rated 5 out of 5 by
Jasmine2024 from
Turbo tax is awesome
Turbo tax got me what I needed I definitely would recommend
Date published: 2022-03-07
Rated 4 out of 5 by
PJ98765 from
Easy to use
Very easy to use and navigate. Seems a little to expensive but cheaper than taking them in. Could have got them done a lot cheaper on another sight but they were not able to accommodate our tax situation. Still pretty happy with the overall experience.
Date published: 2022-03-07
Rated 5 out of 5 by
Jaden18 from
I loved it
That was so easy. I didn't think I could do it. Thank you for thus app.
Date published: 2022-03-07
Rated 5 out of 5 by
sonya petty from
Awesome
she was so helpful thank you guys for this service..
Date published: 2022-03-07
Rated 5 out of 5 by
RobNox from
TurboTax is awesome!
Yvonne was very helpful. TurboTax is great. This is my 3rd time using turboTax
All TurboTax® Offerings Reviews - Page 9188
Date published: 2022-03-07