TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from had problems again this year. Once again, this year I had trouble with the software doing what it was supposed to do. I had to go to the forms instead of having the software walk me through everything like I wanted.
Date published: 2022-03-07
Rated 4 out of 5 by from Still the Best Not Intuit's fault, but taxes are still too complicated.
Date published: 2022-03-07
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax is good. It walks you through step-by-step. You have to be careful. Sometimes it may skip a step. I had to go back and put my military retirement in as it skipped that part of the process.
Date published: 2022-03-07
Rated 2 out of 5 by from Problems My 2019 return was a problem because Turbo Tax did not add in my social security benefits, even though entered the amount. I didn't notice it and low and behold I had to pay a penalty for underpaying my tax. The 2021 return said there was an error by not entering a child tax credit. That is an error in the software as I didn't enter anything into those boxes.
Date published: 2022-03-07
Rated 4 out of 5 by from Great service, minor issues The communication with my expert was a little off but it was quickly resolved. No other issues.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax got me what I needed I definitely would recommend
Date published: 2022-03-07
Rated 4 out of 5 by from Easy to use Very easy to use and navigate. Seems a little to expensive but cheaper than taking them in. Could have got them done a lot cheaper on another sight but they were not able to accommodate our tax situation. Still pretty happy with the overall experience.
Date published: 2022-03-07
Rated 5 out of 5 by from I loved it That was so easy. I didn't think I could do it. Thank you for thus app.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome she was so helpful thank you guys for this service..
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is awesome! Yvonne was very helpful. TurboTax is great. This is my 3rd time using turboTax
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 9188
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from had problems again this year. Once again, this year I had trouble with the software doing what it was supposed to do. I had to go to the forms instead of having the software walk me through everything like I wanted.
Date published: 2022-03-07
Rated 4 out of 5 by from Still the Best Not Intuit's fault, but taxes are still too complicated.
Date published: 2022-03-07
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax is good. It walks you through step-by-step. You have to be careful. Sometimes it may skip a step. I had to go back and put my military retirement in as it skipped that part of the process.
Date published: 2022-03-07
Rated 2 out of 5 by from Problems My 2019 return was a problem because Turbo Tax did not add in my social security benefits, even though entered the amount. I didn't notice it and low and behold I had to pay a penalty for underpaying my tax. The 2021 return said there was an error by not entering a child tax credit. That is an error in the software as I didn't enter anything into those boxes.
Date published: 2022-03-07
Rated 4 out of 5 by from Great service, minor issues The communication with my expert was a little off but it was quickly resolved. No other issues.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax got me what I needed I definitely would recommend
Date published: 2022-03-07
Rated 4 out of 5 by from Easy to use Very easy to use and navigate. Seems a little to expensive but cheaper than taking them in. Could have got them done a lot cheaper on another sight but they were not able to accommodate our tax situation. Still pretty happy with the overall experience.
Date published: 2022-03-07
Rated 5 out of 5 by from I loved it That was so easy. I didn't think I could do it. Thank you for thus app.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome she was so helpful thank you guys for this service..
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is awesome! Yvonne was very helpful. TurboTax is great. This is my 3rd time using turboTax
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 9188