TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Angry Person 2 from
WHy do I even pay for this?
WHy do I even pay for this? WHy do I even pay for this?
Date published: 2023-02-27
Rated 5 out of 5 by
Gonz27g from
Great service!
Very friendly and explained everything to me!! Took the time to look at everything.
Date published: 2023-02-27
Rated 2 out of 5 by
Phil043 from
Deceiving with Pricing Models
TurboTax I have used for 6 years and it works. My frustration is that it constantly is deceiving with its fees and pricing models. They sneak in fees with the option to deduct from your refund and do not obviously state it but rather do it in small text. There is no option to change to a cheaper product with out deleting all your info but you can upgrade without loosing your information which again is another predatory pricing practice and these issues have only gotten worse with each year I have used it. Asking you to add more protection and products several times is annoying, a waste of time, and frustrating.
Date published: 2023-02-27
Rated 5 out of 5 by
HENNY85 from
ALWAYS MAKES IT SIMPLE
I ENJOY USING TURBO TAX BECAUSE IT WALKS YOU THROUGH STEP BY STEP AND HELPS YOU MANAGE THE TIDIOUS TASK OF FILING TAXES.
Date published: 2023-02-27
Rated 5 out of 5 by
WHATS THIS from
EASY AND WORTH THE PRICE
MICHELLE WAS PROFESSIONAL. SHE REVIEWED MY TAX FORMS AND THE ISSUE THAT CONCERNED ME. IN A SHORT TIME SHE PROVIDED THE INFO I WAS LOOKING FOR AND GAVE ME PEACE OF MIND.
Date published: 2023-02-27
Rated 5 out of 5 by
Jenn1320 from
Easy and convenient!
Love the questions as you are walked through each step, if that's what you choose to do.
Date published: 2023-02-27
Rated 5 out of 5 by
jrich022 from
Been using for several years - so easy and fast.
Been using for several years - so easy and fast! Awesome, intuitive, easy, love it.
Date published: 2023-02-27
Rated 5 out of 5 by
pslorenz from
Easy to use
Pretty much the same as other year, simple and thorough.
Date published: 2023-02-27
Rated 5 out of 5 by
Trubrum60 from
Easy Peasy
Except for the minor glitch this year, turbo doesn't disappoint
Date published: 2023-02-27
Rated 3 out of 5 by
Chall709 from
quick and easy
I've been using it for 3years. I love that it is quick and easy!
All TurboTax® Offerings Reviews - Page 9188
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Angry Person 2 from
WHy do I even pay for this?
WHy do I even pay for this? WHy do I even pay for this?
Date published: 2023-02-27
Rated 5 out of 5 by
Gonz27g from
Great service!
Very friendly and explained everything to me!! Took the time to look at everything.
Date published: 2023-02-27
Rated 2 out of 5 by
Phil043 from
Deceiving with Pricing Models
TurboTax I have used for 6 years and it works. My frustration is that it constantly is deceiving with its fees and pricing models. They sneak in fees with the option to deduct from your refund and do not obviously state it but rather do it in small text. There is no option to change to a cheaper product with out deleting all your info but you can upgrade without loosing your information which again is another predatory pricing practice and these issues have only gotten worse with each year I have used it. Asking you to add more protection and products several times is annoying, a waste of time, and frustrating.
Date published: 2023-02-27
Rated 5 out of 5 by
HENNY85 from
ALWAYS MAKES IT SIMPLE
I ENJOY USING TURBO TAX BECAUSE IT WALKS YOU THROUGH STEP BY STEP AND HELPS YOU MANAGE THE TIDIOUS TASK OF FILING TAXES.
Date published: 2023-02-27
Rated 5 out of 5 by
WHATS THIS from
EASY AND WORTH THE PRICE
MICHELLE WAS PROFESSIONAL. SHE REVIEWED MY TAX FORMS AND THE ISSUE THAT CONCERNED ME. IN A SHORT TIME SHE PROVIDED THE INFO I WAS LOOKING FOR AND GAVE ME PEACE OF MIND.
Date published: 2023-02-27
Rated 5 out of 5 by
Jenn1320 from
Easy and convenient!
Love the questions as you are walked through each step, if that's what you choose to do.
Date published: 2023-02-27
Rated 5 out of 5 by
jrich022 from
Been using for several years - so easy and fast.
Been using for several years - so easy and fast! Awesome, intuitive, easy, love it.
Date published: 2023-02-27
Rated 5 out of 5 by
pslorenz from
Easy to use
Pretty much the same as other year, simple and thorough.
Date published: 2023-02-27
Rated 5 out of 5 by
Trubrum60 from
Easy Peasy
Except for the minor glitch this year, turbo doesn't disappoint
Date published: 2023-02-27
Rated 3 out of 5 by
Chall709 from
quick and easy
I've been using it for 3years. I love that it is quick and easy!
All TurboTax® Offerings Reviews - Page 9188
Date published: 2023-02-27