TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Another excellent experience This year we lost a parent and had many details to cover on our taxes. Turbo tax made it easy and the live help answered questions quickly and gave me confidence
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing My live expert was so patient and kind. He helped me with all my questions and concerns.
Date published: 2023-02-27
Rated 5 out of 5 by from service very good service. they resovle my issue quickly. thank you
Date published: 2023-02-27
Rated 5 out of 5 by from That was sooooooo EASY! Any questions I had were answered in less than 10 minutes. The site was so easy, easy to read, and the Experts have been wonderful and patient and just provided fantastic customer service.
Date published: 2023-02-27
Rated 5 out of 5 by from i love turbo tax this site is very easy to use. step by step instructions,they make sure you get every credit possible
Date published: 2023-02-27
Rated 1 out of 5 by from Turbo tax does not transfer correct values This year is my last year using tubotax. In the summary it would not post the correct value. Only $0. I spent hours with a product specialist and CPA. Turned out I put values in the supporting details which made messed up the summary. The fault was my own but because it was showing $0 in step by step I could not find the issue and it took so much time for a technician to figure it out.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy Tax Process Have used Turbo Tax for many years. Always quick and easy to complete what could be a daunting task.
Date published: 2023-02-27
Rated 4 out of 5 by from everything good but payment option is not friendly they dont show me price before I pay
Date published: 2023-02-27
Rated 5 out of 5 by from great service Michael was a great help today on my return. he was very friendly and knowledgeable.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy tax process The process was clear and efficient. The "help" links were informative and helpful.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9185
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another excellent experience This year we lost a parent and had many details to cover on our taxes. Turbo tax made it easy and the live help answered questions quickly and gave me confidence
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing My live expert was so patient and kind. He helped me with all my questions and concerns.
Date published: 2023-02-27
Rated 5 out of 5 by from service very good service. they resovle my issue quickly. thank you
Date published: 2023-02-27
Rated 5 out of 5 by from That was sooooooo EASY! Any questions I had were answered in less than 10 minutes. The site was so easy, easy to read, and the Experts have been wonderful and patient and just provided fantastic customer service.
Date published: 2023-02-27
Rated 5 out of 5 by from i love turbo tax this site is very easy to use. step by step instructions,they make sure you get every credit possible
Date published: 2023-02-27
Rated 1 out of 5 by from Turbo tax does not transfer correct values This year is my last year using tubotax. In the summary it would not post the correct value. Only $0. I spent hours with a product specialist and CPA. Turned out I put values in the supporting details which made messed up the summary. The fault was my own but because it was showing $0 in step by step I could not find the issue and it took so much time for a technician to figure it out.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy Tax Process Have used Turbo Tax for many years. Always quick and easy to complete what could be a daunting task.
Date published: 2023-02-27
Rated 4 out of 5 by from everything good but payment option is not friendly they dont show me price before I pay
Date published: 2023-02-27
Rated 5 out of 5 by from great service Michael was a great help today on my return. he was very friendly and knowledgeable.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy tax process The process was clear and efficient. The "help" links were informative and helpful.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9185