TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Hours of stress using Turbo Tax software Turbotax does not accurately pull in/assess crypto info from Coinbase. My husband wasn't issued a 1099, but Turbotax kept insisting that we needed to document income from a 1099. Numbers weren't being pulled in correctly from the CSV, and I couldn't figure out how to make adjustments. Then I had issues suddenly with one of my 1099-INT, which required me to delete it and reupload the form (with no additional changes required). Awful software; very buggy. Will definitely consider a new filing company next year, after almost 10 years of using Turbotax. I am done with Turbotax.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax makes it so easy to file taxes. This is my eighth year and I plan to use it in the future.
Date published: 2023-02-11
Rated 4 out of 5 by from Efficiently takes care of taxes for reasonable fee I had a rather complicated return this year, with income from different states. Although there was a fee for TurboTax premier, I felt satisfied with the quality of the product, and I was content with how TurboTax expedited the process and made it feel more rewarding.
Date published: 2023-02-11
Rated 3 out of 5 by from easy to use, charges for efile 39.99 Don't say efile is no additional cost and them ask for a credit card at the end to "process the payment" that is not truth in practice!
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is awesome Always a wonderful experience working with TurboTax. Highly Recommend.
Date published: 2023-02-11
Rated 5 out of 5 by from John was great John was thorough and helpful and asked if I had any questions before submitting my taxes
Date published: 2023-02-11
Rated 3 out of 5 by from TurboTax needs some improvements I removed the TurboTax app because I was being stalled
Date published: 2023-02-11
Rated 5 out of 5 by from It was easy Made the process easy and saved me a lot of time and money
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome Product Fantastic self guided easy to use. Recommend for anyone unsure if they are capable.
Date published: 2023-02-11
Rated 5 out of 5 by from Grateful for TurboTax I have been doing my taxes with TurboTax since 2016. Every year it’s been free. And I get my taxes back pretty quickly
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hours of stress using Turbo Tax software Turbotax does not accurately pull in/assess crypto info from Coinbase. My husband wasn't issued a 1099, but Turbotax kept insisting that we needed to document income from a 1099. Numbers weren't being pulled in correctly from the CSV, and I couldn't figure out how to make adjustments. Then I had issues suddenly with one of my 1099-INT, which required me to delete it and reupload the form (with no additional changes required). Awful software; very buggy. Will definitely consider a new filing company next year, after almost 10 years of using Turbotax. I am done with Turbotax.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax makes it so easy to file taxes. This is my eighth year and I plan to use it in the future.
Date published: 2023-02-11
Rated 4 out of 5 by from Efficiently takes care of taxes for reasonable fee I had a rather complicated return this year, with income from different states. Although there was a fee for TurboTax premier, I felt satisfied with the quality of the product, and I was content with how TurboTax expedited the process and made it feel more rewarding.
Date published: 2023-02-11
Rated 3 out of 5 by from easy to use, charges for efile 39.99 Don't say efile is no additional cost and them ask for a credit card at the end to "process the payment" that is not truth in practice!
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is awesome Always a wonderful experience working with TurboTax. Highly Recommend.
Date published: 2023-02-11
Rated 5 out of 5 by from John was great John was thorough and helpful and asked if I had any questions before submitting my taxes
Date published: 2023-02-11
Rated 3 out of 5 by from TurboTax needs some improvements I removed the TurboTax app because I was being stalled
Date published: 2023-02-11
Rated 5 out of 5 by from It was easy Made the process easy and saved me a lot of time and money
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome Product Fantastic self guided easy to use. Recommend for anyone unsure if they are capable.
Date published: 2023-02-11
Rated 5 out of 5 by from Grateful for TurboTax I have been doing my taxes with TurboTax since 2016. Every year it’s been free. And I get my taxes back pretty quickly
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9181