TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Too many issues with PC version of TurboTax 2021 Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
Rated 4 out of 5 by from review title It worked. It worked.It worked.It worked.It worked.It worked.It worked.
Date published: 2022-04-13
Rated 5 out of 5 by from Confident in Turbotax filing process Have used for many years. Plan to use for many more.
Date published: 2022-04-13
Rated 5 out of 5 by from I have used TurboTax since 1998 I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by from Greatly disappointed!! I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
Rated 5 out of 5 by from Marissa was the Best! Not much to review... it went very simply. She took over my screen, worked her magic, and figured how to solve my dilemma.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the best in the business. I was able to complete my tax return in a very short time. I had one question and it was resolved very quickly by one of your agents. Very knowledgeable and friendly gentleman, Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to Use I like the fact that it is very easy to use, it's very self explainatory just fill out what is requested and submit
Date published: 2022-04-13
Rated 4 out of 5 by from Ok, but some features kind of expensive I had a small return on crypto and had to use premier anyway. It added a lot extra when I hardly made much. Also, was not able to remove the robinhood link after it was set. I had a friend code I would've liked to use, but couldn't because I had previously used a robinhood link and could not remove that discount.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9171
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too many issues with PC version of TurboTax 2021 Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
Rated 4 out of 5 by from review title It worked. It worked.It worked.It worked.It worked.It worked.It worked.
Date published: 2022-04-13
Rated 5 out of 5 by from Confident in Turbotax filing process Have used for many years. Plan to use for many more.
Date published: 2022-04-13
Rated 5 out of 5 by from I have used TurboTax since 1998 I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by from Greatly disappointed!! I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
Rated 5 out of 5 by from Marissa was the Best! Not much to review... it went very simply. She took over my screen, worked her magic, and figured how to solve my dilemma.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the best in the business. I was able to complete my tax return in a very short time. I had one question and it was resolved very quickly by one of your agents. Very knowledgeable and friendly gentleman, Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to Use I like the fact that it is very easy to use, it's very self explainatory just fill out what is requested and submit
Date published: 2022-04-13
Rated 4 out of 5 by from Ok, but some features kind of expensive I had a small return on crypto and had to use premier anyway. It added a lot extra when I hardly made much. Also, was not able to remove the robinhood link after it was set. I had a friend code I would've liked to use, but couldn't because I had previously used a robinhood link and could not remove that discount.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9171