TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Marcos22 from
Too many issues with PC version of TurboTax 2021
Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by
Suxy from
TurboTax
Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
Rated 4 out of 5 by
Wayne314159267 from
review title
It worked. It worked.It worked.It worked.It worked.It worked.It worked.
Date published: 2022-04-13
Rated 5 out of 5 by
RayH1949 from
Confident in Turbotax filing process
Have used for many years. Plan to use for many more.
Date published: 2022-04-13
Rated 5 out of 5 by
Chet1938 from
I have used TurboTax since 1998
I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by
Laguna Bob from
Greatly disappointed!!
I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
Rated 5 out of 5 by
Dune4308 from
Marissa was the Best!
Not much to review... it went very simply. She took over my screen, worked her magic, and figured how to solve my dilemma.
Date published: 2022-04-13
Rated 5 out of 5 by
baltie from
Turbo Tax is the best in the business.
I was able to complete my tax return in a very short time. I had one question and it was resolved very quickly by one of your agents. Very knowledgeable and friendly gentleman, Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by
Pammmmmy from
Easy to Use
I like the fact that it is very easy to use, it's very self explainatory just fill out what is requested and submit
Date published: 2022-04-13
Rated 4 out of 5 by
Kai106 from
Ok, but some features kind of expensive
I had a small return on crypto and had to use premier anyway. It added a lot extra when I hardly made much. Also, was not able to remove the robinhood link after it was set. I had a friend code I would've liked to use, but couldn't because I had previously used a robinhood link and could not remove that discount.
All TurboTax® Offerings Reviews - Page 9171
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Marcos22 from
Too many issues with PC version of TurboTax 2021
Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by
Suxy from
TurboTax
Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
Rated 4 out of 5 by
Wayne314159267 from
review title
It worked. It worked.It worked.It worked.It worked.It worked.It worked.
Date published: 2022-04-13
Rated 5 out of 5 by
RayH1949 from
Confident in Turbotax filing process
Have used for many years. Plan to use for many more.
Date published: 2022-04-13
Rated 5 out of 5 by
Chet1938 from
I have used TurboTax since 1998
I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by
Laguna Bob from
Greatly disappointed!!
I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
Rated 5 out of 5 by
Dune4308 from
Marissa was the Best!
Not much to review... it went very simply. She took over my screen, worked her magic, and figured how to solve my dilemma.
Date published: 2022-04-13
Rated 5 out of 5 by
baltie from
Turbo Tax is the best in the business.
I was able to complete my tax return in a very short time. I had one question and it was resolved very quickly by one of your agents. Very knowledgeable and friendly gentleman, Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by
Pammmmmy from
Easy to Use
I like the fact that it is very easy to use, it's very self explainatory just fill out what is requested and submit
Date published: 2022-04-13
Rated 4 out of 5 by
Kai106 from
Ok, but some features kind of expensive
I had a small return on crypto and had to use premier anyway. It added a lot extra when I hardly made much. Also, was not able to remove the robinhood link after it was set. I had a friend code I would've liked to use, but couldn't because I had previously used a robinhood link and could not remove that discount.
All TurboTax® Offerings Reviews - Page 9171
Date published: 2022-04-13