TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Good experience It was effective and easy. I concluded with a phone call. The person was very helpful.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is great So easy and fast. Don was a great help, amazing service!
Date published: 2022-03-08
Rated 5 out of 5 by from turbotax is easy Turbotax was easy to use... it will be easier next year.
Date published: 2022-03-08
Rated 5 out of 5 by from Great service Evan was great and helped with any questions I had.
Date published: 2022-03-08
Rated 5 out of 5 by from The example title is true, Turbotax IS awesome! I honestly don't think I'd be able to do this level of complicated taxes now without the help of TurboTax and all of the people that make it possible. It is literally the best user and customer experience in taxes. Nothing can beat it. I would probably be huddled in a corner, babbling random numbers, and rocking back and forth without TurboTax.
Date published: 2022-03-08
Rated 4 out of 5 by from turbo tax is great for federal, lacking for state this is the second year in a row that the state taxes have not been as smooth and planned out as they should be based on the questions you answer. The Nebraska property tax credit was hidden again this year and not very clear on how to file and claim it.
Date published: 2022-03-08
Rated 4 out of 5 by from Excellent except printing any time I tried to print a document, Turbo tax told me it didn't look like I had Adobe Acrobat. I had to save as a PDF, then open Adobe Acrobat 9 Pro (yes, it was always there), then print. The extra steps were a pain in the rear
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is awesome Been using TurboTax for years. I love how easy it is to file.
Date published: 2022-03-08
Rated 1 out of 5 by from Not satisfied I'm not very satisfied with my experience with Turbotax this year. This is my 12th year using this service and I was required to upgrade to the deluxe version in order to obtain my education credit from my university. I believe there were around $108 worth of fees. The state filing fee I could understand, but I was disappointed with the extra fee that came with the education tax credit.
Date published: 2022-03-08
Rated 5 out of 5 by from First Time with TurboTax It was my first time doing a tax return and turbotax made it very easy.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 9170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good experience It was effective and easy. I concluded with a phone call. The person was very helpful.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is great So easy and fast. Don was a great help, amazing service!
Date published: 2022-03-08
Rated 5 out of 5 by from turbotax is easy Turbotax was easy to use... it will be easier next year.
Date published: 2022-03-08
Rated 5 out of 5 by from Great service Evan was great and helped with any questions I had.
Date published: 2022-03-08
Rated 5 out of 5 by from The example title is true, Turbotax IS awesome! I honestly don't think I'd be able to do this level of complicated taxes now without the help of TurboTax and all of the people that make it possible. It is literally the best user and customer experience in taxes. Nothing can beat it. I would probably be huddled in a corner, babbling random numbers, and rocking back and forth without TurboTax.
Date published: 2022-03-08
Rated 4 out of 5 by from turbo tax is great for federal, lacking for state this is the second year in a row that the state taxes have not been as smooth and planned out as they should be based on the questions you answer. The Nebraska property tax credit was hidden again this year and not very clear on how to file and claim it.
Date published: 2022-03-08
Rated 4 out of 5 by from Excellent except printing any time I tried to print a document, Turbo tax told me it didn't look like I had Adobe Acrobat. I had to save as a PDF, then open Adobe Acrobat 9 Pro (yes, it was always there), then print. The extra steps were a pain in the rear
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is awesome Been using TurboTax for years. I love how easy it is to file.
Date published: 2022-03-08
Rated 1 out of 5 by from Not satisfied I'm not very satisfied with my experience with Turbotax this year. This is my 12th year using this service and I was required to upgrade to the deluxe version in order to obtain my education credit from my university. I believe there were around $108 worth of fees. The state filing fee I could understand, but I was disappointed with the extra fee that came with the education tax credit.
Date published: 2022-03-08
Rated 5 out of 5 by from First Time with TurboTax It was my first time doing a tax return and turbotax made it very easy.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 9170