TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT WAS HARD AT FIRST TO FIGURE OUT THEN IT WAS EASY
Date published: 2021-03-01
Rated 2 out of 5 by from A lot has changed this year. I usually do the free version, because I have a simple return. For whatever reason this year, they made me do the deluxe version. I had no option, but to choose it. Also It said i would be charged $110 to file, I checked my account and it was $120. I want to know where the extra $10 came from. Very disappointed.
Date published: 2021-03-01
Rated 2 out of 5 by from Worst experiance I have had Would not import the 1099 from my financial company. It asked for info that should have been uploaded (the sale of a stock) over and over again. Plus, it took forever to get the worksheet to download just to enter the info. Extremely frustrating. I had to upgrade to get assistance. They were great and tried hard, but they couldn't fix it. I couldn't go back to fix because I had checked print and file, even though I knew it had errors. I eventually fixed it on my own be deleting the info and then manually entering it. Horrible experience.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved TurboTax! This was a great tax filing experience. The interface is easy to use and very logical, methodical. It takes you through every step you need to cover and some that you didn't think of. I used LiveChat once to ask a question I was unsure about and the answer was perfect. I highly recommend this to anyone with a computer and their paperwork at hand. Thank you, TurboTax!!!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Awesome..!! Always easy to file with Turbotax. I have been filing with Turbotax for 5 years now..
Date published: 2021-03-01
Rated 5 out of 5 by from Great It was easy, at first it was a little confusing but I figured it out.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Easy to use and understand. Was able to send through the Internet.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax, oh so easy I love turbo Tax, it makes filling my taxes easy and quick. The information is concise and answers any questions I have.
Date published: 2021-03-01
Rated 1 out of 5 by from I paid for Turbo Tax Max and taxes are rejected My taxes keep getting rejected and Turbo Tax cannot help determine how to e-file
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax it’s awesome and easy to use It was pretty easy to use, and the agents are very gentle and nice I had the pleasure to talk with two of them and it was nice.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9165
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT WAS HARD AT FIRST TO FIGURE OUT THEN IT WAS EASY
Date published: 2021-03-01
Rated 2 out of 5 by from A lot has changed this year. I usually do the free version, because I have a simple return. For whatever reason this year, they made me do the deluxe version. I had no option, but to choose it. Also It said i would be charged $110 to file, I checked my account and it was $120. I want to know where the extra $10 came from. Very disappointed.
Date published: 2021-03-01
Rated 2 out of 5 by from Worst experiance I have had Would not import the 1099 from my financial company. It asked for info that should have been uploaded (the sale of a stock) over and over again. Plus, it took forever to get the worksheet to download just to enter the info. Extremely frustrating. I had to upgrade to get assistance. They were great and tried hard, but they couldn't fix it. I couldn't go back to fix because I had checked print and file, even though I knew it had errors. I eventually fixed it on my own be deleting the info and then manually entering it. Horrible experience.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved TurboTax! This was a great tax filing experience. The interface is easy to use and very logical, methodical. It takes you through every step you need to cover and some that you didn't think of. I used LiveChat once to ask a question I was unsure about and the answer was perfect. I highly recommend this to anyone with a computer and their paperwork at hand. Thank you, TurboTax!!!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Awesome..!! Always easy to file with Turbotax. I have been filing with Turbotax for 5 years now..
Date published: 2021-03-01
Rated 5 out of 5 by from Great It was easy, at first it was a little confusing but I figured it out.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Easy to use and understand. Was able to send through the Internet.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax, oh so easy I love turbo Tax, it makes filling my taxes easy and quick. The information is concise and answers any questions I have.
Date published: 2021-03-01
Rated 1 out of 5 by from I paid for Turbo Tax Max and taxes are rejected My taxes keep getting rejected and Turbo Tax cannot help determine how to e-file
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax it’s awesome and easy to use It was pretty easy to use, and the agents are very gentle and nice I had the pleasure to talk with two of them and it was nice.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9165