TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from expensive talking to the live agents was really helpful however the fee to process using your return to get a direct deposit is ridiculous to me
Date published: 2023-02-27
Rated 5 out of 5 by from Taxes suck but with turbo tax they suck less We just started using turbo tax this year and even though this time was a little tough, next year will be smooth sailing. All of our necessary documents will be in the right place for us to complete everything in record time! We had quite a bit of help from your very helpful tax experts. They really went above and beyond with helping us to complete our taxes and we could not have gotten through this without their guidance.
Date published: 2023-02-27
Rated 4 out of 5 by from Good Self Service Good Self Service when not having a very complicated tax status.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is easy to follow TurboTax online is easy to use and follow step-by-step procedure. Works well for all levels of filing.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax was great! This was an easy, step-by-step process and very smooth. I spoke with Bonnie in expert chat and she was very helpful and patient with my slow system. She was able to help me handle the issue with my return so everything was good to go to file.
Date published: 2023-02-27
Rated 5 out of 5 by from Fast and Easy Highly Suggest getting your taxes done here. Everything is super simple, would suggest just filing by yourself the questions asked are simple.
Date published: 2023-02-27
Rated 5 out of 5 by from Convenient Super convenient . Just entered my info and tax expert did the rest
Date published: 2023-02-27
Rated 5 out of 5 by from Simple to use with accurate results It walked me through the whole process and came up with the results with minimal fuss.
Date published: 2023-02-27
Rated 5 out of 5 by from very easy It has easy to use menus, and helpful dialogue boxes to walk me through the process.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is AMAZING! Very easy to use Turbo Tax makes it very easy to use providing steps by step guidance and has simple features that you can use in case you may run into any issues or difficulties. You may also talk to a live representative should you need further assistance.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9164
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from expensive talking to the live agents was really helpful however the fee to process using your return to get a direct deposit is ridiculous to me
Date published: 2023-02-27
Rated 5 out of 5 by from Taxes suck but with turbo tax they suck less We just started using turbo tax this year and even though this time was a little tough, next year will be smooth sailing. All of our necessary documents will be in the right place for us to complete everything in record time! We had quite a bit of help from your very helpful tax experts. They really went above and beyond with helping us to complete our taxes and we could not have gotten through this without their guidance.
Date published: 2023-02-27
Rated 4 out of 5 by from Good Self Service Good Self Service when not having a very complicated tax status.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is easy to follow TurboTax online is easy to use and follow step-by-step procedure. Works well for all levels of filing.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax was great! This was an easy, step-by-step process and very smooth. I spoke with Bonnie in expert chat and she was very helpful and patient with my slow system. She was able to help me handle the issue with my return so everything was good to go to file.
Date published: 2023-02-27
Rated 5 out of 5 by from Fast and Easy Highly Suggest getting your taxes done here. Everything is super simple, would suggest just filing by yourself the questions asked are simple.
Date published: 2023-02-27
Rated 5 out of 5 by from Convenient Super convenient . Just entered my info and tax expert did the rest
Date published: 2023-02-27
Rated 5 out of 5 by from Simple to use with accurate results It walked me through the whole process and came up with the results with minimal fuss.
Date published: 2023-02-27
Rated 5 out of 5 by from very easy It has easy to use menus, and helpful dialogue boxes to walk me through the process.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is AMAZING! Very easy to use Turbo Tax makes it very easy to use providing steps by step guidance and has simple features that you can use in case you may run into any issues or difficulties. You may also talk to a live representative should you need further assistance.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9164