TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from The system is great, but the charge is confusing. TurboTax itself is great, very convenient with good explanations. However, the options of different plans displayed at the beginning was very confusing. I had to clear and start over so I could re select the correct plan for me.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is great Turbo tax walks you through everything. Completed my taxes in about 2 hours.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is great very understanding and save time and am very sure am having my refund approved
Date published: 2022-02-21
Rated 3 out of 5 by from The chat was helpful turbo advertise that it is a free way to do your taxes, but it's not. The price goes up every year. I understand that you have to charge fees, but don't have people thinking that they are preparing their own taxes for free.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbom Tax is Excellent! Turbo Tax as always makes it a lot easier than what everyone think on how to file for your taxes. And today I had Tonya walk me back to the issue I was having dificulty understanding and she took teh time and was very knowledgeable and super patient & friendly.
Date published: 2022-02-21
Rated 4 out of 5 by from good This was a simple, easy process. I should've been filing with turbotax a long time ago
Date published: 2022-02-21
Rated 5 out of 5 by from Super easy, accurate and convenient This was super easy to submit information and then file. If anyone is wondering if they should do their taxes themselves vs. paying for someone to do them, this is the place to go! SO easy! Do it!
Date published: 2022-02-21
Rated 5 out of 5 by from Quick and convenient N/A...............................................
Date published: 2022-02-21
Rated 5 out of 5 by from Easy does it Process was efficient, effective, and easy. My only criticism is that i was charged to come my State tax at the end, although it was advertised as being free when i fine my Federal return.
Date published: 2022-02-21
Rated 5 out of 5 by from Helps file this yearly reminder I'm grateful for the robot which the accountants at TurboTax have programmed to help us file this yearly reminder of last year's labor woes. It feels to me like a replaying of workplace traumas every time I file with the IRS, but those good tax helpers have made the effort as gentle as they can! I only wish the Revenue Service tax collectors themselves would provide such a service.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9164
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The system is great, but the charge is confusing. TurboTax itself is great, very convenient with good explanations. However, the options of different plans displayed at the beginning was very confusing. I had to clear and start over so I could re select the correct plan for me.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is great Turbo tax walks you through everything. Completed my taxes in about 2 hours.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is great very understanding and save time and am very sure am having my refund approved
Date published: 2022-02-21
Rated 3 out of 5 by from The chat was helpful turbo advertise that it is a free way to do your taxes, but it's not. The price goes up every year. I understand that you have to charge fees, but don't have people thinking that they are preparing their own taxes for free.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbom Tax is Excellent! Turbo Tax as always makes it a lot easier than what everyone think on how to file for your taxes. And today I had Tonya walk me back to the issue I was having dificulty understanding and she took teh time and was very knowledgeable and super patient & friendly.
Date published: 2022-02-21
Rated 4 out of 5 by from good This was a simple, easy process. I should've been filing with turbotax a long time ago
Date published: 2022-02-21
Rated 5 out of 5 by from Super easy, accurate and convenient This was super easy to submit information and then file. If anyone is wondering if they should do their taxes themselves vs. paying for someone to do them, this is the place to go! SO easy! Do it!
Date published: 2022-02-21
Rated 5 out of 5 by from Quick and convenient N/A...............................................
Date published: 2022-02-21
Rated 5 out of 5 by from Easy does it Process was efficient, effective, and easy. My only criticism is that i was charged to come my State tax at the end, although it was advertised as being free when i fine my Federal return.
Date published: 2022-02-21
Rated 5 out of 5 by from Helps file this yearly reminder I'm grateful for the robot which the accountants at TurboTax have programmed to help us file this yearly reminder of last year's labor woes. It feels to me like a replaying of workplace traumas every time I file with the IRS, but those good tax helpers have made the effort as gentle as they can! I only wish the Revenue Service tax collectors themselves would provide such a service.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9164