TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Poor rating TurboTax is not as user friendly as credit karma’s past service. I had a fairly simple tax return and was instead up saled to the deluxe $249 package. The entire process was annoying and complicated. It would have been easier to file my taxes myself, FOR FREE. This service was not worth how much I paid for it, at all. I had to answer the same questions multiple times.
Date published: 2022-02-21
Rated 5 out of 5 by from TurbTax Review Fast and convenient convenient and fast and timely
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is easy I appreciate the easy software and free chats to help you out.
Date published: 2022-02-21
Rated 5 out of 5 by from Challenging first year but will work It's challenging the first year. An overview of what I need to have would be helpful before a newbie starts. Not all of the screens have a "need more info" or "what does this mean" link. Initially, it looked like I had a "penalty" and wanted to know the amount in a form that we have never used. I had to do some additional research. Overall, I think it's useful and should be smoother next year. For first year users, just be patient.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is superb I enjoyed using Turbo Tax to file my taxes this year. It cuts out the hassle of using a tax preparer and having to send over multiple files.
Date published: 2022-02-21
Rated 5 out of 5 by from WOO HOO! You know it's gotta be great, 6th year I've been here. Recommend it to my friends
Date published: 2022-02-21
Rated 5 out of 5 by from Live help was awesome My questions were very specific to me and just wanted to verify. The few minutes I spent was well worth it for peace of mind
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax works great Straight forward, easy to use, fast, simple, anyone can do this!
Date published: 2022-02-21
Rated 5 out of 5 by from awesome was very easy to do my taxes with Turbo tax. just try it and you will used it every year
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is fast and easy Went through all the forms in a couple of hours. Then when I had trouble because my email had been changed (last year) incorrectly, the Chat forum was able to give me the solution of how the get it corrected.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9163
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor rating TurboTax is not as user friendly as credit karma’s past service. I had a fairly simple tax return and was instead up saled to the deluxe $249 package. The entire process was annoying and complicated. It would have been easier to file my taxes myself, FOR FREE. This service was not worth how much I paid for it, at all. I had to answer the same questions multiple times.
Date published: 2022-02-21
Rated 5 out of 5 by from TurbTax Review Fast and convenient convenient and fast and timely
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is easy I appreciate the easy software and free chats to help you out.
Date published: 2022-02-21
Rated 5 out of 5 by from Challenging first year but will work It's challenging the first year. An overview of what I need to have would be helpful before a newbie starts. Not all of the screens have a "need more info" or "what does this mean" link. Initially, it looked like I had a "penalty" and wanted to know the amount in a form that we have never used. I had to do some additional research. Overall, I think it's useful and should be smoother next year. For first year users, just be patient.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is superb I enjoyed using Turbo Tax to file my taxes this year. It cuts out the hassle of using a tax preparer and having to send over multiple files.
Date published: 2022-02-21
Rated 5 out of 5 by from WOO HOO! You know it's gotta be great, 6th year I've been here. Recommend it to my friends
Date published: 2022-02-21
Rated 5 out of 5 by from Live help was awesome My questions were very specific to me and just wanted to verify. The few minutes I spent was well worth it for peace of mind
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax works great Straight forward, easy to use, fast, simple, anyone can do this!
Date published: 2022-02-21
Rated 5 out of 5 by from awesome was very easy to do my taxes with Turbo tax. just try it and you will used it every year
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is fast and easy Went through all the forms in a couple of hours. Then when I had trouble because my email had been changed (last year) incorrectly, the Chat forum was able to give me the solution of how the get it corrected.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9163