TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Derekh932 from
TurboTax is quick with it
Easy to use. Was very satisfied with the customer service. She was very friendly and quick to get my taxes done.
Date published: 2023-02-27
Rated 4 out of 5 by
Suki24 from
Turbo Tax
Turbo Tax made my taxes quick and easy. They made things easier to understand
Date published: 2023-02-27
Rated 5 out of 5 by
TamarackCreek from
Easy to use!
TurboTax walks you through everything. Fast and thorough.
Date published: 2023-02-27
Rated 5 out of 5 by
Unstressed in Hawaii from
Turbo Tax is the BOMB!
I really appreciate the ease of filing our taxes with Turbo Tax, this system truly is awesome to navigate and the live-chat is amazing!! Thank you so much for helping us file another year of taxes.
Date published: 2023-02-27
Rated 5 out of 5 by
null from
Turbotax is Simple and Effective
I had zero issues using turbotax. It takes you step by step; and explains things in a meaningful and punctual way.
Date published: 2023-02-27
Rated 5 out of 5 by
amanda73 from
love it
very easy it didnt take very much time. I will recommend turbo tax to my friends and family
Date published: 2023-02-27
Rated 1 out of 5 by
Angry Person 2 from
WHy do I even pay for this?
WHy do I even pay for this? WHy do I even pay for this?
Date published: 2023-02-27
Rated 5 out of 5 by
Gonz27g from
Great service!
Very friendly and explained everything to me!! Took the time to look at everything.
Date published: 2023-02-27
Rated 2 out of 5 by
Phil043 from
Deceiving with Pricing Models
TurboTax I have used for 6 years and it works. My frustration is that it constantly is deceiving with its fees and pricing models. They sneak in fees with the option to deduct from your refund and do not obviously state it but rather do it in small text. There is no option to change to a cheaper product with out deleting all your info but you can upgrade without loosing your information which again is another predatory pricing practice and these issues have only gotten worse with each year I have used it. Asking you to add more protection and products several times is annoying, a waste of time, and frustrating.
Date published: 2023-02-27
Rated 5 out of 5 by
HENNY85 from
ALWAYS MAKES IT SIMPLE
I ENJOY USING TURBO TAX BECAUSE IT WALKS YOU THROUGH STEP BY STEP AND HELPS YOU MANAGE THE TIDIOUS TASK OF FILING TAXES.
All TurboTax® Offerings Reviews - Page 9163
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Derekh932 from
TurboTax is quick with it
Easy to use. Was very satisfied with the customer service. She was very friendly and quick to get my taxes done.
Date published: 2023-02-27
Rated 4 out of 5 by
Suki24 from
Turbo Tax
Turbo Tax made my taxes quick and easy. They made things easier to understand
Date published: 2023-02-27
Rated 5 out of 5 by
TamarackCreek from
Easy to use!
TurboTax walks you through everything. Fast and thorough.
Date published: 2023-02-27
Rated 5 out of 5 by
Unstressed in Hawaii from
Turbo Tax is the BOMB!
I really appreciate the ease of filing our taxes with Turbo Tax, this system truly is awesome to navigate and the live-chat is amazing!! Thank you so much for helping us file another year of taxes.
Date published: 2023-02-27
Rated 5 out of 5 by
null from
Turbotax is Simple and Effective
I had zero issues using turbotax. It takes you step by step; and explains things in a meaningful and punctual way.
Date published: 2023-02-27
Rated 5 out of 5 by
amanda73 from
love it
very easy it didnt take very much time. I will recommend turbo tax to my friends and family
Date published: 2023-02-27
Rated 1 out of 5 by
Angry Person 2 from
WHy do I even pay for this?
WHy do I even pay for this? WHy do I even pay for this?
Date published: 2023-02-27
Rated 5 out of 5 by
Gonz27g from
Great service!
Very friendly and explained everything to me!! Took the time to look at everything.
Date published: 2023-02-27
Rated 2 out of 5 by
Phil043 from
Deceiving with Pricing Models
TurboTax I have used for 6 years and it works. My frustration is that it constantly is deceiving with its fees and pricing models. They sneak in fees with the option to deduct from your refund and do not obviously state it but rather do it in small text. There is no option to change to a cheaper product with out deleting all your info but you can upgrade without loosing your information which again is another predatory pricing practice and these issues have only gotten worse with each year I have used it. Asking you to add more protection and products several times is annoying, a waste of time, and frustrating.
Date published: 2023-02-27
Rated 5 out of 5 by
HENNY85 from
ALWAYS MAKES IT SIMPLE
I ENJOY USING TURBO TAX BECAUSE IT WALKS YOU THROUGH STEP BY STEP AND HELPS YOU MANAGE THE TIDIOUS TASK OF FILING TAXES.
All TurboTax® Offerings Reviews - Page 9163
Date published: 2023-02-27