TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
bob84barb from
sad
I was changed twice for doing my taxes. I did my taxes changed on my card...I was rejected went back to fix it and was changed again. CHNAGED TWICE!!!!!!
Date published: 2023-02-11
Rated 2 out of 5 by
ChKilRoY from
prices
I swear it gets more expensive to file a return with them every single year.
Date published: 2023-02-11
Rated 5 out of 5 by
Denoumi from
Good job
The service was easy and great. It is a pleasure to come back to Turbotax every year to do my taxes. I have been a customer for 10 years and get a great service every year. I would recommend it to everybody.
Date published: 2023-02-11
Rated 5 out of 5 by
WJ Santiago from
Great expertise!
Tax expert Olinda was very knowledgeable and efficient.
Date published: 2023-02-11
Rated 4 out of 5 by
CCAH69 from
Somewhat Awesome
Everything about Turbo Tax is ok, except only using Kredit Karma. I have had issues with them and they are not that great and reliable. Please find other ways to offer 'advanced' or 'advanced loans' to filers.
Date published: 2023-02-11
Rated 5 out of 5 by
Frederick the Great from
Turbo Tax is awesome
I have been using TurboTax for 25 years. What more is there to say. Fees are great,also.
Date published: 2023-02-11
Rated 5 out of 5 by
ChrisBAPNC from
Easy and Reliable
Turbo tax makes doing your taxes a pleasurable experience.
Date published: 2023-02-11
Rated 5 out of 5 by
KAN23 from
Always Easy
I have used it 3 years in a row, and each year it gets easier if that is possble!
Date published: 2023-02-11
Rated 3 out of 5 by
K7Mac from
"not" Intuitive
Did not like the 2022 TURBOTAX. It did not locate any of my financial institutions, to include the IRS. Had to take photo of W2/1099-INT/1098s for photo upload. It did not pull in any of my info for last 5yrs. Worst experience I've had with TURBO Tax. Another experience like this and I will move on.
Date published: 2023-02-11
Rated 5 out of 5 by
gambler15 from
Fantastic
Had a hard time entering some of my retirement incomes. My Tax expert took care of the problems. Dawn was awesome and very patient with this old man. This was my first time using Turbo Tax and won't be my last.
All TurboTax® Offerings Reviews - Page 9155
Date published: 2023-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
bob84barb from
sad
I was changed twice for doing my taxes. I did my taxes changed on my card...I was rejected went back to fix it and was changed again. CHNAGED TWICE!!!!!!
Date published: 2023-02-11
Rated 2 out of 5 by
ChKilRoY from
prices
I swear it gets more expensive to file a return with them every single year.
Date published: 2023-02-11
Rated 5 out of 5 by
Denoumi from
Good job
The service was easy and great. It is a pleasure to come back to Turbotax every year to do my taxes. I have been a customer for 10 years and get a great service every year. I would recommend it to everybody.
Date published: 2023-02-11
Rated 5 out of 5 by
WJ Santiago from
Great expertise!
Tax expert Olinda was very knowledgeable and efficient.
Date published: 2023-02-11
Rated 4 out of 5 by
CCAH69 from
Somewhat Awesome
Everything about Turbo Tax is ok, except only using Kredit Karma. I have had issues with them and they are not that great and reliable. Please find other ways to offer 'advanced' or 'advanced loans' to filers.
Date published: 2023-02-11
Rated 5 out of 5 by
Frederick the Great from
Turbo Tax is awesome
I have been using TurboTax for 25 years. What more is there to say. Fees are great,also.
Date published: 2023-02-11
Rated 5 out of 5 by
ChrisBAPNC from
Easy and Reliable
Turbo tax makes doing your taxes a pleasurable experience.
Date published: 2023-02-11
Rated 5 out of 5 by
KAN23 from
Always Easy
I have used it 3 years in a row, and each year it gets easier if that is possble!
Date published: 2023-02-11
Rated 3 out of 5 by
K7Mac from
"not" Intuitive
Did not like the 2022 TURBOTAX. It did not locate any of my financial institutions, to include the IRS. Had to take photo of W2/1099-INT/1098s for photo upload. It did not pull in any of my info for last 5yrs. Worst experience I've had with TURBO Tax. Another experience like this and I will move on.
Date published: 2023-02-11
Rated 5 out of 5 by
gambler15 from
Fantastic
Had a hard time entering some of my retirement incomes. My Tax expert took care of the problems. Dawn was awesome and very patient with this old man. This was my first time using Turbo Tax and won't be my last.
All TurboTax® Offerings Reviews - Page 9155
Date published: 2023-02-11