TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from TurboTax knows how to make themselves rich Fees on top of fees. If it wasn't so easy, I wouldn't pay but it gets more and more expensive very year. And on top of that they tried to covertly charge an extra $40 to "pay with my refund" from 90 to 130.... ridiculous. Thats capitalism I guess...
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome! Super easy! Super fast! Takes you step by step! Have used for 5 years straight!
Date published: 2021-02-24
Rated 5 out of 5 by from I LOVE IT VERY EASY TO USE AND STRAIGHT FOWARD . IT TOOK ME ABOUT 30 MINUTES TO MAKE IT HAPPEN
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is a no brainer I've used TurboTax for the past few years and have been pleased with the ease and convenience of filing myself. After moving halfway through the year and switching from salary to self-employed I anticipated that it would be far more complicated to file this time. That was not the case. I was able to get the majority of my and my spouse's information in as well as claim all of my business expenses and deductions. The review process found 1 issue and with the help of a Live Tax Expert (Dennis Ortiz), I was able to complete my Taxes. Dennis was invaluable to my success and I couldn't be happier with my experience. He was able to help me work through the issue and was even able to help me get the most of my self-employment deductions! Dennis was a professional through and through. He was THE BEST!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Quick & Efficient This was my first time filing my taxes on my own and TurboTax made it super easy. Not only that everything was explained in full detail and broken down to my best understanding. Thanks Turbo, I will be returning next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Fabulous I didn't use Turbo Tax last year because I was told that it is hard to do and costly!! THIS WAS NOT TRUE! It was easy and FREE! ....Really, Actually, Free!! It did take me 2 1/2 hours to complete, but following their format was simple!!
Date published: 2021-02-24
Rated 3 out of 5 by from Mixed Review Some issues...Wash payments for stocks less than $1 with Robinhood created errors and proved difficult to navigate on this platform. I had to pay for the Premier service which ultimately did not help or make a difference. I also had to nix my state refund as a pop up kept disallowing transmission b/c I could not "efile one or more formsets."
Date published: 2021-02-24
Rated 1 out of 5 by from Too expensive for the regular simple return. Charge too much. How can others charge nothing while for some reason yall charge $80 i only paid to not have to do the whole thing over
Date published: 2021-02-24
Rated 5 out of 5 by from Surprised at speed I was able to do it without it taking forever,from the comfort of my own home.
Date published: 2021-02-24
Rated 4 out of 5 by from Great with all integration and form imports! I like that TurboTax is integrated with many businesses and banks where it can import forms directly from the source. I have been using it for years and never had an issue. I believe more improvements can be done to incorporate more exceptional situations.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9151
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax knows how to make themselves rich Fees on top of fees. If it wasn't so easy, I wouldn't pay but it gets more and more expensive very year. And on top of that they tried to covertly charge an extra $40 to "pay with my refund" from 90 to 130.... ridiculous. Thats capitalism I guess...
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome! Super easy! Super fast! Takes you step by step! Have used for 5 years straight!
Date published: 2021-02-24
Rated 5 out of 5 by from I LOVE IT VERY EASY TO USE AND STRAIGHT FOWARD . IT TOOK ME ABOUT 30 MINUTES TO MAKE IT HAPPEN
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is a no brainer I've used TurboTax for the past few years and have been pleased with the ease and convenience of filing myself. After moving halfway through the year and switching from salary to self-employed I anticipated that it would be far more complicated to file this time. That was not the case. I was able to get the majority of my and my spouse's information in as well as claim all of my business expenses and deductions. The review process found 1 issue and with the help of a Live Tax Expert (Dennis Ortiz), I was able to complete my Taxes. Dennis was invaluable to my success and I couldn't be happier with my experience. He was able to help me work through the issue and was even able to help me get the most of my self-employment deductions! Dennis was a professional through and through. He was THE BEST!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Quick & Efficient This was my first time filing my taxes on my own and TurboTax made it super easy. Not only that everything was explained in full detail and broken down to my best understanding. Thanks Turbo, I will be returning next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Fabulous I didn't use Turbo Tax last year because I was told that it is hard to do and costly!! THIS WAS NOT TRUE! It was easy and FREE! ....Really, Actually, Free!! It did take me 2 1/2 hours to complete, but following their format was simple!!
Date published: 2021-02-24
Rated 3 out of 5 by from Mixed Review Some issues...Wash payments for stocks less than $1 with Robinhood created errors and proved difficult to navigate on this platform. I had to pay for the Premier service which ultimately did not help or make a difference. I also had to nix my state refund as a pop up kept disallowing transmission b/c I could not "efile one or more formsets."
Date published: 2021-02-24
Rated 1 out of 5 by from Too expensive for the regular simple return. Charge too much. How can others charge nothing while for some reason yall charge $80 i only paid to not have to do the whole thing over
Date published: 2021-02-24
Rated 5 out of 5 by from Surprised at speed I was able to do it without it taking forever,from the comfort of my own home.
Date published: 2021-02-24
Rated 4 out of 5 by from Great with all integration and form imports! I like that TurboTax is integrated with many businesses and banks where it can import forms directly from the source. I have been using it for years and never had an issue. I believe more improvements can be done to incorporate more exceptional situations.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9151