TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
DianaP7 from
Turbotax us convenient
Turbotax was easy to use and the chat was very helpful to get my questions answered.
Date published: 2022-04-17
Rated 5 out of 5 by
hotwinglover0023 from
Easy to use
Very easy to use. Finished in 15 minutes. I will definitely use again next year
Date published: 2022-04-17
Rated 3 out of 5 by
chicagosmbs from
Some questions could be much more clear.
Some questions could be much more clear. No good method to ask a question or search for clarity.
Date published: 2022-04-17
Rated 4 out of 5 by
al_74 from
Easy and simple
TurboTax is easy and simple to use! I have been using their website for over 3 years now to file my taxes! Taxes are never fun to do but TurboTax makes it as simple as it could be to help you file your taxes accurately. The live agents are also very helpful during the process if you ever have any questions and are eager to help! Definitely recommend TurboTax to all who are looking to do their own taxes.
Date published: 2022-04-17
Rated 4 out of 5 by
RamsayI from
Good Product
Got me through the necessary steps fairly easily. Backdoor Roth IRA's are complicated though, they need to change the language of the questions to make it easier to document these.
Date published: 2022-04-17
Rated 5 out of 5 by
ElenaG2022 from
Highly Recommend TurboTax
I am self-employed and have been using TurboTax for more than 10 years and expect to continue to do so due to the ease of use and ability to speak with a live expert to help me with my questions. Although it may seem expensive, my whole family is self-employed and we all find value in it since taxes can be complicated as the rules change every year. TurboTax also provides many options to get information. This year the tax expert I spoke with was patient, thorough and took the time to review my return and answered all my questions. I also like how turbtoTax allows me to start and stop and progress according to my schedule. I expect to continue to use it as long as needed.
Date published: 2022-04-17
Rated 3 out of 5 by
stormwatcher42 from
Update problems
Does fine doing taxes. But the automatic update kept failing. Finally, after spending almost an hour on the phone with Intuit, we uninstalled and reinstalled on a different drive in order to get the update to succeed. Also, it's very frustrating to pay for the product and then have to pay again every year to e-file a state, even though the product "includes one free state".
Date published: 2022-04-17
Rated 5 out of 5 by
Hemav from
very user friendly and detail oriented
excellent experience very simple to navigate very detailed
Date published: 2022-04-17
Rated 4 out of 5 by
Crumjac from
Turbo Tax has been better in the past.
In past years, at the end of this experience, you would compare years I had filed with one another, noting where there were changes or discrepancies. I appreciated that comparison, which has disappeared. Please bring it back.
Date published: 2022-04-17
Rated 5 out of 5 by
PrimaS from
Easy
Simple and easy to use. Great directions and support.
All TurboTax® Offerings Reviews - Page 916
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
DianaP7 from
Turbotax us convenient
Turbotax was easy to use and the chat was very helpful to get my questions answered.
Date published: 2022-04-17
Rated 5 out of 5 by
hotwinglover0023 from
Easy to use
Very easy to use. Finished in 15 minutes. I will definitely use again next year
Date published: 2022-04-17
Rated 3 out of 5 by
chicagosmbs from
Some questions could be much more clear.
Some questions could be much more clear. No good method to ask a question or search for clarity.
Date published: 2022-04-17
Rated 4 out of 5 by
al_74 from
Easy and simple
TurboTax is easy and simple to use! I have been using their website for over 3 years now to file my taxes! Taxes are never fun to do but TurboTax makes it as simple as it could be to help you file your taxes accurately. The live agents are also very helpful during the process if you ever have any questions and are eager to help! Definitely recommend TurboTax to all who are looking to do their own taxes.
Date published: 2022-04-17
Rated 4 out of 5 by
RamsayI from
Good Product
Got me through the necessary steps fairly easily. Backdoor Roth IRA's are complicated though, they need to change the language of the questions to make it easier to document these.
Date published: 2022-04-17
Rated 5 out of 5 by
ElenaG2022 from
Highly Recommend TurboTax
I am self-employed and have been using TurboTax for more than 10 years and expect to continue to do so due to the ease of use and ability to speak with a live expert to help me with my questions. Although it may seem expensive, my whole family is self-employed and we all find value in it since taxes can be complicated as the rules change every year. TurboTax also provides many options to get information. This year the tax expert I spoke with was patient, thorough and took the time to review my return and answered all my questions. I also like how turbtoTax allows me to start and stop and progress according to my schedule. I expect to continue to use it as long as needed.
Date published: 2022-04-17
Rated 3 out of 5 by
stormwatcher42 from
Update problems
Does fine doing taxes. But the automatic update kept failing. Finally, after spending almost an hour on the phone with Intuit, we uninstalled and reinstalled on a different drive in order to get the update to succeed. Also, it's very frustrating to pay for the product and then have to pay again every year to e-file a state, even though the product "includes one free state".
Date published: 2022-04-17
Rated 5 out of 5 by
Hemav from
very user friendly and detail oriented
excellent experience very simple to navigate very detailed
Date published: 2022-04-17
Rated 4 out of 5 by
Crumjac from
Turbo Tax has been better in the past.
In past years, at the end of this experience, you would compare years I had filed with one another, noting where there were changes or discrepancies. I appreciated that comparison, which has disappeared. Please bring it back.
Date published: 2022-04-17
Rated 5 out of 5 by
PrimaS from
Easy
Simple and easy to use. Great directions and support.
All TurboTax® Offerings Reviews - Page 916
Date published: 2022-04-17