TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is good but getting a little confusing Good to file self taxes. Turbo Tax is good but getting a little confusing
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Live is Wonderful I had a small problem on my form and I felt my refund was too much. Went to a live person who verified all of my info, corrected the situation and still made sure I got a sizable refund. Nothing makes you feel better after a second set of eyes helps you out.
Date published: 2022-04-18
Rated 5 out of 5 by from Not overwhelming I have major anxiety and really did not want to deal with this (my sister helped me). But it was quite easy. thank u. <3
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax did what it's supposed to do Turbo tax is easy to use and functional. However, it'd be good to see a worksheet that shows how the Tax in Line 16 is being calculated, i.e. how much is on wages, how much is on investments, etc. Also effective tax rate does not make sense...it's supposed to be an easy calc but can't replicate it.
Date published: 2022-04-18
Rated 3 out of 5 by from A little easier than last year. My only complaint is that you cannot go back a page to make corrections.
Date published: 2022-04-18
Rated 5 out of 5 by from No better way to do your taxes We've used Turbo Tax programs for the last 15 or so years. We've always used the downloadable software. This year we decided to use the online version; who can beat $0? I found the online version very easy to use and with a very pleasing UI. Will definitely use it again next year and hopefully for many more years to come
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax - Easy To File Easy online process prep with fairly complex return.
Date published: 2022-04-18
Rated 5 out of 5 by from Made it easy and stress free Simple and stress free. Was able to get a return that I was happy with and didnt have to do too much leg work.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to use. Everything is step by step and simple to use.
Date published: 2022-04-18
Rated 1 out of 5 by from Efile Issues Unresolved Long time user. The product works great for preparing the return. However, for 2 years in a row my efile return has been rejected. When I try to "fix" the problem it still is rejected. The bigger issue is that my credit card is charged before the return is accepted. If it gets rejected - it is a impossible to get a refund. No customer service, etc. I had previously used turbotax efile for many years with no issue. I thought I would try again thinking last year was an exception. Unfortunately I am in the same predicament I was last year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is good but getting a little confusing Good to file self taxes. Turbo Tax is good but getting a little confusing
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Live is Wonderful I had a small problem on my form and I felt my refund was too much. Went to a live person who verified all of my info, corrected the situation and still made sure I got a sizable refund. Nothing makes you feel better after a second set of eyes helps you out.
Date published: 2022-04-18
Rated 5 out of 5 by from Not overwhelming I have major anxiety and really did not want to deal with this (my sister helped me). But it was quite easy. thank u. <3
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax did what it's supposed to do Turbo tax is easy to use and functional. However, it'd be good to see a worksheet that shows how the Tax in Line 16 is being calculated, i.e. how much is on wages, how much is on investments, etc. Also effective tax rate does not make sense...it's supposed to be an easy calc but can't replicate it.
Date published: 2022-04-18
Rated 3 out of 5 by from A little easier than last year. My only complaint is that you cannot go back a page to make corrections.
Date published: 2022-04-18
Rated 5 out of 5 by from No better way to do your taxes We've used Turbo Tax programs for the last 15 or so years. We've always used the downloadable software. This year we decided to use the online version; who can beat $0? I found the online version very easy to use and with a very pleasing UI. Will definitely use it again next year and hopefully for many more years to come
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax - Easy To File Easy online process prep with fairly complex return.
Date published: 2022-04-18
Rated 5 out of 5 by from Made it easy and stress free Simple and stress free. Was able to get a return that I was happy with and didnt have to do too much leg work.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to use. Everything is step by step and simple to use.
Date published: 2022-04-18
Rated 1 out of 5 by from Efile Issues Unresolved Long time user. The product works great for preparing the return. However, for 2 years in a row my efile return has been rejected. When I try to "fix" the problem it still is rejected. The bigger issue is that my credit card is charged before the return is accepted. If it gets rejected - it is a impossible to get a refund. No customer service, etc. I had previously used turbotax efile for many years with no issue. I thought I would try again thinking last year was an exception. Unfortunately I am in the same predicament I was last year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9147