TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
NiaPW from
Turbo Tax is FANTASTIC!
The site was simple and easy to navigate. Absolutely painless!!
Date published: 2022-04-15
Rated 3 out of 5 by
Missysperson from
So frustrating!!
The charitable contributions instructions were not clear and I spent 20 minutes on a call with a TurboTax support person who was not happy to help me. I thought I had followed the instructions given but after e-filing was submitted, the return was rejected. This should not be so hard but I feel the instructions on the software are not clear and when there is a problem, the error explanations do not help
Date published: 2022-04-15
Rated 3 out of 5 by
eSolutions from
Would be nice if...
When selling Turbo Tax products on the website, it would be nice to include cost of e-filing for the state and surcharges for CC payment. When printing out included State forms it would be nice to have the mailing address printed out. When printing out forms, it would be nice to have the option to print only REQUIRED forms.
Date published: 2022-04-15
Rated 5 out of 5 by
Dianna C from
turbo tax is great
Turbo Tax is simple and easy. I like how it asks me the questions I need to answer to complete the forms and it determines the best method for me.
Date published: 2022-04-15
Rated 4 out of 5 by
none 11 from
Turbo Tax is great
Made filling relatively easy. Unclear when not using a W-2
Date published: 2022-04-15
Rated 4 out of 5 by
Kasey998 from
family used it
it fast and easy just mad that they raise the prices and my mom who used them for years had to go somewhere else
Date published: 2022-04-15
Rated 5 out of 5 by
Byron001 from
Its called turbo tax for a reason
Super quick, fast, and easy! Plain and simple, oh and it's free
Date published: 2022-04-15
Rated 5 out of 5 by
Devdevlothar from
easy to use
Well I literally just tried to e-file taxes with hrblock. Unfortunately due to me being unemployed and no income they denied me services, so I tried tubotax and had no problems simple and easy thank you
Date published: 2022-04-15
Rated 5 out of 5 by
mandalyn1468 from
turbotax is awesome
everything worked great easy to use i will use it again
Date published: 2022-04-15
Rated 5 out of 5 by
Bob Opus from
Turbo Tax Review for TY2021
Turbo Tax was great! Able to file fed & 2 state filings in a couple of hours.
All TurboTax® Offerings Reviews - Page 9141
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
NiaPW from
Turbo Tax is FANTASTIC!
The site was simple and easy to navigate. Absolutely painless!!
Date published: 2022-04-15
Rated 3 out of 5 by
Missysperson from
So frustrating!!
The charitable contributions instructions were not clear and I spent 20 minutes on a call with a TurboTax support person who was not happy to help me. I thought I had followed the instructions given but after e-filing was submitted, the return was rejected. This should not be so hard but I feel the instructions on the software are not clear and when there is a problem, the error explanations do not help
Date published: 2022-04-15
Rated 3 out of 5 by
eSolutions from
Would be nice if...
When selling Turbo Tax products on the website, it would be nice to include cost of e-filing for the state and surcharges for CC payment. When printing out included State forms it would be nice to have the mailing address printed out. When printing out forms, it would be nice to have the option to print only REQUIRED forms.
Date published: 2022-04-15
Rated 5 out of 5 by
Dianna C from
turbo tax is great
Turbo Tax is simple and easy. I like how it asks me the questions I need to answer to complete the forms and it determines the best method for me.
Date published: 2022-04-15
Rated 4 out of 5 by
none 11 from
Turbo Tax is great
Made filling relatively easy. Unclear when not using a W-2
Date published: 2022-04-15
Rated 4 out of 5 by
Kasey998 from
family used it
it fast and easy just mad that they raise the prices and my mom who used them for years had to go somewhere else
Date published: 2022-04-15
Rated 5 out of 5 by
Byron001 from
Its called turbo tax for a reason
Super quick, fast, and easy! Plain and simple, oh and it's free
Date published: 2022-04-15
Rated 5 out of 5 by
Devdevlothar from
easy to use
Well I literally just tried to e-file taxes with hrblock. Unfortunately due to me being unemployed and no income they denied me services, so I tried tubotax and had no problems simple and easy thank you
Date published: 2022-04-15
Rated 5 out of 5 by
mandalyn1468 from
turbotax is awesome
everything worked great easy to use i will use it again
Date published: 2022-04-15
Rated 5 out of 5 by
Bob Opus from
Turbo Tax Review for TY2021
Turbo Tax was great! Able to file fed & 2 state filings in a couple of hours.
All TurboTax® Offerings Reviews - Page 9141
Date published: 2022-04-15