TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome Nice, Would have loved not to owe. It was so easy to file with turbo tax.
Date published: 2021-02-27
Rated 4 out of 5 by from Convenient / Buggy / Expensive Convenient because its Online and the information from previous year carried helps a lot, so you are committed after the first couple of times, its still buggy and expensive...
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Assume He checked my 2020 tax returns and said everything looked good
Date published: 2021-02-27
Rated 2 out of 5 by from Does not do a complete job! For the last four years using Turbo Tax my filings have included Social Security Income and paid estimated federal taxes. Neither of these items came up when entering income and deductions. I had to use the search function in order to properly complete my filing. Very poor effort Turbo Tax!!!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is awesome! I am very pleased with TurboTax, it is user friendly and reasonably priced. Keep up the good work!
Date published: 2021-02-27
Rated 5 out of 5 by from very easy to use very easy to use, check for errors which is great and everything is electronic
Date published: 2021-02-27
Rated 3 out of 5 by from Deluxe Wasn't So Deluxe I have used TurboTax for several years and decided to upgrade to Deluxe this year. I needed a tax expert to confirm something for me but the live chat wasn't available. I was prompted to email and expect a response within one business day. I emailed but a week later I never got a response. So, in short, I paid extra for deluxe but didn't receive the deluxe service. The ease and efficiency of the Turbo Tax platform is 5-star but the lack of response with the upgrade dropped the experience to 3 stars.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is great! simple and just walks you thru everything step by step
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is he way to go It was easy to file myself and alot quicker way to do it. Made things simple enough to understand on my own
Date published: 2021-02-27
Rated 5 out of 5 by from FAST AND EASY THEY MADE IT EASIER THIS YEAR AND A GET STEP BY STEP WALK THROUGH
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 9138
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome Nice, Would have loved not to owe. It was so easy to file with turbo tax.
Date published: 2021-02-27
Rated 4 out of 5 by from Convenient / Buggy / Expensive Convenient because its Online and the information from previous year carried helps a lot, so you are committed after the first couple of times, its still buggy and expensive...
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Assume He checked my 2020 tax returns and said everything looked good
Date published: 2021-02-27
Rated 2 out of 5 by from Does not do a complete job! For the last four years using Turbo Tax my filings have included Social Security Income and paid estimated federal taxes. Neither of these items came up when entering income and deductions. I had to use the search function in order to properly complete my filing. Very poor effort Turbo Tax!!!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is awesome! I am very pleased with TurboTax, it is user friendly and reasonably priced. Keep up the good work!
Date published: 2021-02-27
Rated 5 out of 5 by from very easy to use very easy to use, check for errors which is great and everything is electronic
Date published: 2021-02-27
Rated 3 out of 5 by from Deluxe Wasn't So Deluxe I have used TurboTax for several years and decided to upgrade to Deluxe this year. I needed a tax expert to confirm something for me but the live chat wasn't available. I was prompted to email and expect a response within one business day. I emailed but a week later I never got a response. So, in short, I paid extra for deluxe but didn't receive the deluxe service. The ease and efficiency of the Turbo Tax platform is 5-star but the lack of response with the upgrade dropped the experience to 3 stars.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is great! simple and just walks you thru everything step by step
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is he way to go It was easy to file myself and alot quicker way to do it. Made things simple enough to understand on my own
Date published: 2021-02-27
Rated 5 out of 5 by from FAST AND EASY THEY MADE IT EASIER THIS YEAR AND A GET STEP BY STEP WALK THROUGH
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 9138