TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax is great. been using it since 1993 ? I love TurboTax been using it every year since hmm 1993 or 94 don't remember exactly.
Date published: 2022-04-09
Rated 3 out of 5 by from OK; could be better It gets the job done, but it could be better: 1. It could import the Driver's License from previous return and just asks you to confirm or make changes. I hate entering the DL info every year. 2. It always asks for mortgage interest, sales tax, car registration, but it would be much better if it asks you estimate how much you have in these types of deductions and bypass all that input process and go straight to the standard deduction. 3. It asks you to look at previous return to get some number from prior year tax return for HSA. If you already imported your prior year tax return, why doesn't the program look up the information it wants? 4. It is too slow to start and update.
Date published: 2022-04-09
Rated 4 out of 5 by from Great software Makes the best out of a dreaded job. It went very well.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Program! If it weren't for TurboTax, I'd have to pay an accountant or tax preparer to file my somewhat complicated taxes. I'd much rather do them myself, and with TurboTax, I can!
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Turbotax Software Very through and meticulous guidance all the way through.
Date published: 2022-04-09
Rated 5 out of 5 by from Tubotax is great I love Turbotax. It guide you to all the step, and has many advice.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Easy to use and explanations are simple and easy to understand and follow.
Date published: 2022-04-09
Rated 5 out of 5 by from Made process easy Turbo Tax guided me through a tax year with some unusual aspects due to family and business events. The process was easy and the program generated the necessary documents behind the scenes so that I had all I needed when I was ready to file.
Date published: 2022-04-09
Rated 4 out of 5 by from Very good overall, very intuitive Been using TurboTax for 20 years. Was disappointed this year in the "Refund Processing Service Fee" of $40. It seemed to show up right at the very end after everything was buttoned up and ready to e-file. Yes, I then acknowledged in more than one place that I would pay it but it did not feel good. Will consider alternatives next year as this literally made my $50 Deluxe purchase an additional $40. Not well communicated anywhere that was easily visible
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax very cool Very quick easy and convenient to file my taxes my self and with the help of my lady.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is great. been using it since 1993 ? I love TurboTax been using it every year since hmm 1993 or 94 don't remember exactly.
Date published: 2022-04-09
Rated 3 out of 5 by from OK; could be better It gets the job done, but it could be better: 1. It could import the Driver's License from previous return and just asks you to confirm or make changes. I hate entering the DL info every year. 2. It always asks for mortgage interest, sales tax, car registration, but it would be much better if it asks you estimate how much you have in these types of deductions and bypass all that input process and go straight to the standard deduction. 3. It asks you to look at previous return to get some number from prior year tax return for HSA. If you already imported your prior year tax return, why doesn't the program look up the information it wants? 4. It is too slow to start and update.
Date published: 2022-04-09
Rated 4 out of 5 by from Great software Makes the best out of a dreaded job. It went very well.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Program! If it weren't for TurboTax, I'd have to pay an accountant or tax preparer to file my somewhat complicated taxes. I'd much rather do them myself, and with TurboTax, I can!
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Turbotax Software Very through and meticulous guidance all the way through.
Date published: 2022-04-09
Rated 5 out of 5 by from Tubotax is great I love Turbotax. It guide you to all the step, and has many advice.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Easy to use and explanations are simple and easy to understand and follow.
Date published: 2022-04-09
Rated 5 out of 5 by from Made process easy Turbo Tax guided me through a tax year with some unusual aspects due to family and business events. The process was easy and the program generated the necessary documents behind the scenes so that I had all I needed when I was ready to file.
Date published: 2022-04-09
Rated 4 out of 5 by from Very good overall, very intuitive Been using TurboTax for 20 years. Was disappointed this year in the "Refund Processing Service Fee" of $40. It seemed to show up right at the very end after everything was buttoned up and ready to e-file. Yes, I then acknowledged in more than one place that I would pay it but it did not feel good. Will consider alternatives next year as this literally made my $50 Deluxe purchase an additional $40. Not well communicated anywhere that was easily visible
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax very cool Very quick easy and convenient to file my taxes my self and with the help of my lady.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9138