TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Overall Great, but shady on actual fees upfront Overall great, but don't be surprised when an extra $50 gets added to file state too, and another $40 if you want to pay from your refund (Had to go back and change that option b/c when they offer it to you, they don't tell you it's an extra $40 upfront). Just like they don't tell you upfront that the state filing fee isn't included when they boldly advertise everywhere the approx. $60-90 price point range to file your taxes. Besides that however, great experience. I use TD Ameritrade as a stock broker and the fact that allll of my trades automatically fed into the software after linking accounts was a HUGGGE plus and timesaver vs. doing them manual via credit karma tax last year. Note: Haven't tried the new Cash App taxes yet so can't speak to if that's manual or not.
Date published: 2022-04-18
Rated 2 out of 5 by from Good but need some work The system not what I was use to and had come to expect with turbotax. The explanations were very confusing. Also the steps seemed out dated and clunky. If I was looking at using this for the first time I think i would have pick a pro to do it.
Date published: 2022-04-18
Rated 5 out of 5 by from beautiful turbo tax It is very user friendly. I did not feel intimidated or frustrated while doing my taxes.
Date published: 2022-04-18
Rated 4 out of 5 by from Worked well fast easy experience, was afraid i didn't have all the documents but was able to link accounts easily, ended up filing my simple return quickly and efficiently
Date published: 2022-04-18
Rated 5 out of 5 by from Very Solid and Dependable Tax Product I have been using Turbotax for many years and have always been very pleased with the product and the way it performs. I trust Turbotax and have never had a reason to not trust it.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is an excellent! Turbo Tax is very thorough and clear in explaining how to complete your taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Makes Tax returns so easy Tax returns are easy to do. Just collect all your documents ahead of time, answer the questions and your done!
Date published: 2022-04-18
Rated 5 out of 5 by from User-Friendly Been using TurboTax for years. Love the simple and intuitive step-by-step guidance that is provided. Very straight-forward.
Date published: 2022-04-18
Rated 4 out of 5 by from Excellent Great as usual - no complaints! Would recommend to anyone.
Date published: 2022-04-18
Rated 4 out of 5 by from REVIEW FOR TURBO TAX It was very helpful. I just do not like paying when i'm on a limited income BUT ...
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9134
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall Great, but shady on actual fees upfront Overall great, but don't be surprised when an extra $50 gets added to file state too, and another $40 if you want to pay from your refund (Had to go back and change that option b/c when they offer it to you, they don't tell you it's an extra $40 upfront). Just like they don't tell you upfront that the state filing fee isn't included when they boldly advertise everywhere the approx. $60-90 price point range to file your taxes. Besides that however, great experience. I use TD Ameritrade as a stock broker and the fact that allll of my trades automatically fed into the software after linking accounts was a HUGGGE plus and timesaver vs. doing them manual via credit karma tax last year. Note: Haven't tried the new Cash App taxes yet so can't speak to if that's manual or not.
Date published: 2022-04-18
Rated 2 out of 5 by from Good but need some work The system not what I was use to and had come to expect with turbotax. The explanations were very confusing. Also the steps seemed out dated and clunky. If I was looking at using this for the first time I think i would have pick a pro to do it.
Date published: 2022-04-18
Rated 5 out of 5 by from beautiful turbo tax It is very user friendly. I did not feel intimidated or frustrated while doing my taxes.
Date published: 2022-04-18
Rated 4 out of 5 by from Worked well fast easy experience, was afraid i didn't have all the documents but was able to link accounts easily, ended up filing my simple return quickly and efficiently
Date published: 2022-04-18
Rated 5 out of 5 by from Very Solid and Dependable Tax Product I have been using Turbotax for many years and have always been very pleased with the product and the way it performs. I trust Turbotax and have never had a reason to not trust it.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is an excellent! Turbo Tax is very thorough and clear in explaining how to complete your taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Makes Tax returns so easy Tax returns are easy to do. Just collect all your documents ahead of time, answer the questions and your done!
Date published: 2022-04-18
Rated 5 out of 5 by from User-Friendly Been using TurboTax for years. Love the simple and intuitive step-by-step guidance that is provided. Very straight-forward.
Date published: 2022-04-18
Rated 4 out of 5 by from Excellent Great as usual - no complaints! Would recommend to anyone.
Date published: 2022-04-18
Rated 4 out of 5 by from REVIEW FOR TURBO TAX It was very helpful. I just do not like paying when i'm on a limited income BUT ...
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9134