TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Stew12345 from
Turbo tax first time
Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by
anonymoosed from
Much Better
This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by
Odyssey2023 from
Turbo Tax has been my go to for many years.
It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by
lulutaxes2023 from
never again
I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
Date published: 2023-02-27
Rated 3 out of 5 by
sal17 from
A Few Problems
Could not open W-2's to check and make corrections if needed
Date published: 2023-02-27
Rated 5 out of 5 by
1KdB from
Turbo Tax is a timesaver!
My experience with Turbo Tax has been an efficient one.
Date published: 2023-02-27
Rated 5 out of 5 by
Imadeitallup from
Solid construction
Makes taxes fun. Which is probably not a good thing.
Date published: 2023-02-27
Rated 5 out of 5 by
2022 Taxes FL from
Great Tool
Easy to use and fast. Tubo Tax is getting better each year.
Date published: 2023-02-27
Rated 5 out of 5 by
The tax guys from
I love turbo tax
Turbo taxes very helpful and walk me through everything that I need to finish
Date published: 2023-02-27
Rated 2 out of 5 by
Hunter9797 from
Simple but very predatory
The site was very quick and easy to use but the way it tries to force more money out of you was very aggressive. So much so that if you are not paying attention you could easily get charged 2-3 times the amount. Some things seem to be free choices and then you get to the end of the process and see its charged a bunch of fees for doing it that way and so you have to go back and do it a different way. Expected to get away with doing my taxes for free but ended up spending close to 80 dollars because they locked a specific piece of my taxes behind a paywall and then charged a bunch of fees on top of it. Probably going to do it the old fashion way next time.
All TurboTax® Offerings Reviews - Page 9133
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Stew12345 from
Turbo tax first time
Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by
anonymoosed from
Much Better
This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by
Odyssey2023 from
Turbo Tax has been my go to for many years.
It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by
lulutaxes2023 from
never again
I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
Date published: 2023-02-27
Rated 3 out of 5 by
sal17 from
A Few Problems
Could not open W-2's to check and make corrections if needed
Date published: 2023-02-27
Rated 5 out of 5 by
1KdB from
Turbo Tax is a timesaver!
My experience with Turbo Tax has been an efficient one.
Date published: 2023-02-27
Rated 5 out of 5 by
Imadeitallup from
Solid construction
Makes taxes fun. Which is probably not a good thing.
Date published: 2023-02-27
Rated 5 out of 5 by
2022 Taxes FL from
Great Tool
Easy to use and fast. Tubo Tax is getting better each year.
Date published: 2023-02-27
Rated 5 out of 5 by
The tax guys from
I love turbo tax
Turbo taxes very helpful and walk me through everything that I need to finish
Date published: 2023-02-27
Rated 2 out of 5 by
Hunter9797 from
Simple but very predatory
The site was very quick and easy to use but the way it tries to force more money out of you was very aggressive. So much so that if you are not paying attention you could easily get charged 2-3 times the amount. Some things seem to be free choices and then you get to the end of the process and see its charged a bunch of fees for doing it that way and so you have to go back and do it a different way. Expected to get away with doing my taxes for free but ended up spending close to 80 dollars because they locked a specific piece of my taxes behind a paywall and then charged a bunch of fees on top of it. Probably going to do it the old fashion way next time.
All TurboTax® Offerings Reviews - Page 9133
Date published: 2023-02-27