TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbo tax first time Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by from Much Better This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax has been my go to for many years. It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by from never again I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
Date published: 2023-02-27
Rated 3 out of 5 by from A Few Problems Could not open W-2's to check and make corrections if needed
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a timesaver! My experience with Turbo Tax has been an efficient one.
Date published: 2023-02-27
Rated 5 out of 5 by from Solid construction Makes taxes fun. Which is probably not a good thing.
Date published: 2023-02-27
Rated 5 out of 5 by from Great Tool Easy to use and fast. Tubo Tax is getting better each year.
Date published: 2023-02-27
Rated 5 out of 5 by from I love turbo tax Turbo taxes very helpful and walk me through everything that I need to finish
Date published: 2023-02-27
Rated 2 out of 5 by from Simple but very predatory The site was very quick and easy to use but the way it tries to force more money out of you was very aggressive. So much so that if you are not paying attention you could easily get charged 2-3 times the amount. Some things seem to be free choices and then you get to the end of the process and see its charged a bunch of fees for doing it that way and so you have to go back and do it a different way. Expected to get away with doing my taxes for free but ended up spending close to 80 dollars because they locked a specific piece of my taxes behind a paywall and then charged a bunch of fees on top of it. Probably going to do it the old fashion way next time.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9133
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax first time Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by from Much Better This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax has been my go to for many years. It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by from never again I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
Date published: 2023-02-27
Rated 3 out of 5 by from A Few Problems Could not open W-2's to check and make corrections if needed
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a timesaver! My experience with Turbo Tax has been an efficient one.
Date published: 2023-02-27
Rated 5 out of 5 by from Solid construction Makes taxes fun. Which is probably not a good thing.
Date published: 2023-02-27
Rated 5 out of 5 by from Great Tool Easy to use and fast. Tubo Tax is getting better each year.
Date published: 2023-02-27
Rated 5 out of 5 by from I love turbo tax Turbo taxes very helpful and walk me through everything that I need to finish
Date published: 2023-02-27
Rated 2 out of 5 by from Simple but very predatory The site was very quick and easy to use but the way it tries to force more money out of you was very aggressive. So much so that if you are not paying attention you could easily get charged 2-3 times the amount. Some things seem to be free choices and then you get to the end of the process and see its charged a bunch of fees for doing it that way and so you have to go back and do it a different way. Expected to get away with doing my taxes for free but ended up spending close to 80 dollars because they locked a specific piece of my taxes behind a paywall and then charged a bunch of fees on top of it. Probably going to do it the old fashion way next time.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9133