TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Initial hump with IRS ID and IDme but then okay. Price of Federal and State is no different than the private tax preparer i usually use. Should be cheaper if I do it myself.
Date published: 2022-04-18
Rated 5 out of 5 by from Very intuitive! I had a question of the support desk....they were fantatstic!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax Gets the Job Done! I'm a long time user of the product. I had questions about HSA medical deductions and spoke to a TT customer service person who was extremely helpful.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome experience Turbo Tax is very user friendly. While using did not feel any requirement for assistance.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, could use more emphasis on State The state part did not use data from last year tax automatically. The wording of a question about dealing with commodities was confusing. (If I was paid by a list, healthcare, commodities etc.) [Is it stocks or actual commodities?] Entering days of covid could have been faster. Overall great product!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is an excellent program! I've been using it for years! I always recommend it to friends and family.
Date published: 2022-04-18
Rated 4 out of 5 by from Useful and getting better Still not 100% intuitive with regard to additional forms besides income and mortgage. I had 1099-R forms show up twice this year, and had to walk through each of them again. I couldn't get them to disappear from Review, but they didn't contain info already submitted during the income section. So I ended up with double the calculations. I had to root around and figure out how to delete one/both. Something weird also happened last year - I had a 1099-R and claimed it up front in "What has changed" but then was never prompted to add it. I actually submitted without adding, which was a problem of course because I received a refund. Just FYI.
Date published: 2022-04-18
Rated 3 out of 5 by from Ok for simple returns. In the past it was quick and easy. Now that I have a more complex return, its much more frustrating.
Date published: 2022-04-18
Rated 3 out of 5 by from There is a problem in Turbo Tax I have a 1099 MISC that is not a business and is not money paid to me. It is a UAW benefit that I am required to pay taxes on. I cannot enter the information Turbo Tax askes for because it is a benefit not my business. After hours of frustration, I do not put this information in which could get me audited. Please fix this. Just add not my business and not require me to give accounting info, etc. that I have no knowledge of.
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Painless It was really easy to file, and they found me tax credits I didn't even know about.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 914
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Initial hump with IRS ID and IDme but then okay. Price of Federal and State is no different than the private tax preparer i usually use. Should be cheaper if I do it myself.
Date published: 2022-04-18
Rated 5 out of 5 by from Very intuitive! I had a question of the support desk....they were fantatstic!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax Gets the Job Done! I'm a long time user of the product. I had questions about HSA medical deductions and spoke to a TT customer service person who was extremely helpful.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome experience Turbo Tax is very user friendly. While using did not feel any requirement for assistance.
Date published: 2022-04-18
Rated 4 out of 5 by from Good, could use more emphasis on State The state part did not use data from last year tax automatically. The wording of a question about dealing with commodities was confusing. (If I was paid by a list, healthcare, commodities etc.) [Is it stocks or actual commodities?] Entering days of covid could have been faster. Overall great product!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is an excellent program! I've been using it for years! I always recommend it to friends and family.
Date published: 2022-04-18
Rated 4 out of 5 by from Useful and getting better Still not 100% intuitive with regard to additional forms besides income and mortgage. I had 1099-R forms show up twice this year, and had to walk through each of them again. I couldn't get them to disappear from Review, but they didn't contain info already submitted during the income section. So I ended up with double the calculations. I had to root around and figure out how to delete one/both. Something weird also happened last year - I had a 1099-R and claimed it up front in "What has changed" but then was never prompted to add it. I actually submitted without adding, which was a problem of course because I received a refund. Just FYI.
Date published: 2022-04-18
Rated 3 out of 5 by from Ok for simple returns. In the past it was quick and easy. Now that I have a more complex return, its much more frustrating.
Date published: 2022-04-18
Rated 3 out of 5 by from There is a problem in Turbo Tax I have a 1099 MISC that is not a business and is not money paid to me. It is a UAW benefit that I am required to pay taxes on. I cannot enter the information Turbo Tax askes for because it is a benefit not my business. After hours of frustration, I do not put this information in which could get me audited. Please fix this. Just add not my business and not require me to give accounting info, etc. that I have no knowledge of.
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Painless It was really easy to file, and they found me tax credits I didn't even know about.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 914