TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is Seamless First time tax filer, turbotax was so easy to USE!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from too good to be true i still cannot believe it is this easy. why would i pay someone more to do it for me?
Date published: 2023-04-18
Rated 5 out of 5 by from awesome it was very easy to use and I've been using turbo tax for so long.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was easy but I did have problems on my e The system did a good job helping me work through my papers
Date published: 2023-04-18
Rated 2 out of 5 by from Fees The program is easy enough to complete but I do not like all the extra fees that pop up at the end of your filing. Its unclear in the beginning and the extra fees are annoying. Next year I will mostvlikely try something different
Date published: 2023-04-18
Rated 5 out of 5 by from Joseph was very patient! I had a lot of questions and mixed up a lot of information. Joseph was very patient and went back and forth a few times with each page to ensure I understood it correctly. Thank you!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy but expensive I thought the entire process was easy but I was hoping I could do my taxes on my own and not have to pay their fees
Date published: 2023-04-18
Rated 1 out of 5 by from discounts dont work Turbox tax sent me an email of a 20% coupon and I followed the directions and clicked the link and the discount did not apply. Turbo tax then sent me another email that said it would give me $10 off and I clicked it as well and this time the discount applied but the price was raised from $119 to $129, so with the discount it was the exact same amount. I will not be filing with Turbo tax next year, even though I have used it for years.
Date published: 2023-04-18
Rated 4 out of 5 by from Decent but annoying Product is frustrating because of the number of screens you need to click through. Yes, I want to work on X. Yes, I said I was Y for the whole year. Yes, I know we're going to work on Z, that's why I clicked on it. Yes, I know we're doing Z, why are you telling me again??
Date published: 2023-04-18
Rated 5 out of 5 by from makes it easy TurboTax always walks me through things I do not understand step-by-step. It has helpful answers prepared for questions before I even have them. Despite my employment status changing in the past year, I did my taxes faster than before when I did not own my own business.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Seamless First time tax filer, turbotax was so easy to USE!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from too good to be true i still cannot believe it is this easy. why would i pay someone more to do it for me?
Date published: 2023-04-18
Rated 5 out of 5 by from awesome it was very easy to use and I've been using turbo tax for so long.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was easy but I did have problems on my e The system did a good job helping me work through my papers
Date published: 2023-04-18
Rated 2 out of 5 by from Fees The program is easy enough to complete but I do not like all the extra fees that pop up at the end of your filing. Its unclear in the beginning and the extra fees are annoying. Next year I will mostvlikely try something different
Date published: 2023-04-18
Rated 5 out of 5 by from Joseph was very patient! I had a lot of questions and mixed up a lot of information. Joseph was very patient and went back and forth a few times with each page to ensure I understood it correctly. Thank you!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy but expensive I thought the entire process was easy but I was hoping I could do my taxes on my own and not have to pay their fees
Date published: 2023-04-18
Rated 1 out of 5 by from discounts dont work Turbox tax sent me an email of a 20% coupon and I followed the directions and clicked the link and the discount did not apply. Turbo tax then sent me another email that said it would give me $10 off and I clicked it as well and this time the discount applied but the price was raised from $119 to $129, so with the discount it was the exact same amount. I will not be filing with Turbo tax next year, even though I have used it for years.
Date published: 2023-04-18
Rated 4 out of 5 by from Decent but annoying Product is frustrating because of the number of screens you need to click through. Yes, I want to work on X. Yes, I said I was Y for the whole year. Yes, I know we're going to work on Z, that's why I clicked on it. Yes, I know we're doing Z, why are you telling me again??
Date published: 2023-04-18
Rated 5 out of 5 by from makes it easy TurboTax always walks me through things I do not understand step-by-step. It has helpful answers prepared for questions before I even have them. Despite my employment status changing in the past year, I did my taxes faster than before when I did not own my own business.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 914