TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from They’re awesome TurboTax live has mad my tax filing much easier and my expert was awesome and very patient
Date published: 2022-04-17
Rated 5 out of 5 by from Great service. Easy to use, although time consuming to get it right!
Date published: 2022-04-17
Rated 5 out of 5 by from well done!!! I appreciate your east-to-use website. I also like that you make it stress free, somewhat.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax is not what it used to be Turbo tax isn't as good as it used to be. There was a glitch in the software where after you paid the fee to efile your state return, it would take you back to the screen to pay and not let you continue. When you try to pay again, it would ask for the efile confirmation # but it never emailed you the number so you don't have it. There were many questions regarding this in the community forum but the answers were of no use because they evidently didn't understand the issue. So not only is the software not as good but the support was not helpful either. I have used turbo tax for years but will probably not use it next year after the problems this year.
Date published: 2022-04-17
Rated 5 out of 5 by from great The GUI was very easy to use and was very quick to work with.
Date published: 2022-04-17
Rated 5 out of 5 by from Ease of use ! Great experiences with TurboTax. I have been a user for a while and I love to see how easy it was to use. I assisted my parents over the phone with their questions and all those newer features are very helpful for all ages.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax Good enough too much money to submit taxes electronically should be less expensive. Turbo Tax costs more every year it should not. I initially bought off of AMAZON I downloaded it but it would not launch I payed twice for Turbo Tax this year AMAZON will not give me a refund!
Date published: 2022-04-17
Rated 3 out of 5 by from S Corp version of Turbo Tax was a pian If you had PPP for 2021 there is a glitch in turbo tax you have to enter it manually or it adds a form M-1. I called the help line to see what was up and they were zero help - she told me to hire an accountant. After a week of research I found my answer to add it manually. This was a big pain since it took days to figure out it involved PPP
Date published: 2022-04-17
Rated 1 out of 5 by from Unable to Transfer 2020 Partnership Data to 2021 Turbo Tax Business 2021 was unable to transfer the prior year partnership data which was prepared with Turbo Tax. I had to load all the 2021 Partnership information that would not transfer manually. Had to override to enter partner's beginning capital
Date published: 2022-04-17
Rated 2 out of 5 by from So Dissapointed in TurboTax Home & Business 2021 I have had nothing but trouble using 2021 TurboTax Home & Business 2021. It couldn't send most states, couldn't buy states, and said I used up all by 5 filings when I hadn't.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They’re awesome TurboTax live has mad my tax filing much easier and my expert was awesome and very patient
Date published: 2022-04-17
Rated 5 out of 5 by from Great service. Easy to use, although time consuming to get it right!
Date published: 2022-04-17
Rated 5 out of 5 by from well done!!! I appreciate your east-to-use website. I also like that you make it stress free, somewhat.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax is not what it used to be Turbo tax isn't as good as it used to be. There was a glitch in the software where after you paid the fee to efile your state return, it would take you back to the screen to pay and not let you continue. When you try to pay again, it would ask for the efile confirmation # but it never emailed you the number so you don't have it. There were many questions regarding this in the community forum but the answers were of no use because they evidently didn't understand the issue. So not only is the software not as good but the support was not helpful either. I have used turbo tax for years but will probably not use it next year after the problems this year.
Date published: 2022-04-17
Rated 5 out of 5 by from great The GUI was very easy to use and was very quick to work with.
Date published: 2022-04-17
Rated 5 out of 5 by from Ease of use ! Great experiences with TurboTax. I have been a user for a while and I love to see how easy it was to use. I assisted my parents over the phone with their questions and all those newer features are very helpful for all ages.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax Good enough too much money to submit taxes electronically should be less expensive. Turbo Tax costs more every year it should not. I initially bought off of AMAZON I downloaded it but it would not launch I payed twice for Turbo Tax this year AMAZON will not give me a refund!
Date published: 2022-04-17
Rated 3 out of 5 by from S Corp version of Turbo Tax was a pian If you had PPP for 2021 there is a glitch in turbo tax you have to enter it manually or it adds a form M-1. I called the help line to see what was up and they were zero help - she told me to hire an accountant. After a week of research I found my answer to add it manually. This was a big pain since it took days to figure out it involved PPP
Date published: 2022-04-17
Rated 1 out of 5 by from Unable to Transfer 2020 Partnership Data to 2021 Turbo Tax Business 2021 was unable to transfer the prior year partnership data which was prepared with Turbo Tax. I had to load all the 2021 Partnership information that would not transfer manually. Had to override to enter partner's beginning capital
Date published: 2022-04-17
Rated 2 out of 5 by from So Dissapointed in TurboTax Home & Business 2021 I have had nothing but trouble using 2021 TurboTax Home & Business 2021. It couldn't send most states, couldn't buy states, and said I used up all by 5 filings when I hadn't.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 914