TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great! They were very friendly and knowledable about taxes.
Date published: 2021-05-17
Rated 2 out of 5 by from I AM HAVING A PROBLEM WITH MY SPOUSES AGI AND AM R I AM HAVING A PROBLEM WITH MY SPOUSES AGI AND AM NOT RECEIVING ANY ASSISTANCE WITH ITS RESOUTION. THE ONLY ADVICE IS TO
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax filing made easier Turbo tax is a trouble free tax software that enables users to file quickly and allows previous years information to be accessed easy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbotax is convenient I had very good experience but wished I could have been able to inform the male sp[ecialist whose call back I missed, or at least able to write him an e-mail. I was told that it was not possible.
Date published: 2021-05-17
Rated 4 out of 5 by from Excellent with real qualifiers. Excellent service for returns. Weary of all upsales and tricks to get me to push the wrong product choice buttons, and the requirement to review with agreement to terms, requiring my email, really? Next year will find an alternative.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is Awesome Turbo Tax provides you the best option that suits your situation!
Date published: 2021-05-17
Rated 5 out of 5 by from easy nice and easy and the best part it's free. thank you
Date published: 2021-05-17
Rated 1 out of 5 by from Increased Costs & Impossible Downgrades I've been with TurboTax since 2008, but I'm not sure I'll be using this service in the future, unless these issues are addressed. I ended up needing the Deluxe package, which is $60 (not a big deal). After finishing your Federal Taxes, however it asks if you'd like to transfer the information you've already input in your Federal Taxes over to your State Taxes. This should be included in the Deluxe Package, but it is actually an extra $50, which nearly doubles the cost. If you added this feature and decide you want to remove it, it's too late; you're required to "clear all forms and start over". This is true for any package changes as well. You are allowed to upgrade, but need to start over for a downgrade. TL;DR: I was strong-armed into upgrades without the possibility of downgrades.
Date published: 2021-05-17
Rated 5 out of 5 by from thanks for free edition I had a wonderful exprience with Turbo Tax and they are vary reailly i well go to them again and again!!!!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Above and Beyond Tax Expert Advice! Turbo Tax goes above and beyond...documents transfer automatically and I was able to consult with tax experts whom guided and sent information links to read that backed up statements-- forever grateful!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! They were very friendly and knowledable about taxes.
Date published: 2021-05-17
Rated 2 out of 5 by from I AM HAVING A PROBLEM WITH MY SPOUSES AGI AND AM R I AM HAVING A PROBLEM WITH MY SPOUSES AGI AND AM NOT RECEIVING ANY ASSISTANCE WITH ITS RESOUTION. THE ONLY ADVICE IS TO
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax filing made easier Turbo tax is a trouble free tax software that enables users to file quickly and allows previous years information to be accessed easy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbotax is convenient I had very good experience but wished I could have been able to inform the male sp[ecialist whose call back I missed, or at least able to write him an e-mail. I was told that it was not possible.
Date published: 2021-05-17
Rated 4 out of 5 by from Excellent with real qualifiers. Excellent service for returns. Weary of all upsales and tricks to get me to push the wrong product choice buttons, and the requirement to review with agreement to terms, requiring my email, really? Next year will find an alternative.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is Awesome Turbo Tax provides you the best option that suits your situation!
Date published: 2021-05-17
Rated 5 out of 5 by from easy nice and easy and the best part it's free. thank you
Date published: 2021-05-17
Rated 1 out of 5 by from Increased Costs & Impossible Downgrades I've been with TurboTax since 2008, but I'm not sure I'll be using this service in the future, unless these issues are addressed. I ended up needing the Deluxe package, which is $60 (not a big deal). After finishing your Federal Taxes, however it asks if you'd like to transfer the information you've already input in your Federal Taxes over to your State Taxes. This should be included in the Deluxe Package, but it is actually an extra $50, which nearly doubles the cost. If you added this feature and decide you want to remove it, it's too late; you're required to "clear all forms and start over". This is true for any package changes as well. You are allowed to upgrade, but need to start over for a downgrade. TL;DR: I was strong-armed into upgrades without the possibility of downgrades.
Date published: 2021-05-17
Rated 5 out of 5 by from thanks for free edition I had a wonderful exprience with Turbo Tax and they are vary reailly i well go to them again and again!!!!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Above and Beyond Tax Expert Advice! Turbo Tax goes above and beyond...documents transfer automatically and I was able to consult with tax experts whom guided and sent information links to read that backed up statements-- forever grateful!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 914