TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great as always, I have used Tubo again! I have been using Tubo Tax for many years, and find your procedures are very easy to follow. Thanks again!
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as it used to be. As my taxes get more complicated, I find myself having to look more questions up on my own and unable to rely on TurboTax's canned questionnaire. Also, I continue to be frustrated by the lack of a free state e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very easy to use . Turbo Tax is easy to read and understand. This is the 8th year we have filed with Turbo Tax! The links set up to help explain items on the return are very useful; answered my questions fully. I did not speak to a representative this filing session. However, it is nice to know someone is there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from I will never use you again. The overall experience was good but there is no help. You live chat system is absolute trash and you expect me to pay $160 for what when nobody helped me. You could not even answer the phone when I called.
Date published: 2021-03-01
Rated 5 out of 5 by from Good Job Turbo tax does as advertised. No problems. Bee using it for years
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is so Easy Easy to follow instructions and great help when you need advice.
Date published: 2021-03-01
Rated 5 out of 5 by from easy platform Very easy to use! Fast platform, did not need help at all.
Date published: 2021-03-01
Rated 5 out of 5 by from awesome Ashley was a great help when I got stuck. Great work.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX is the best tax return site hands down it was like i had a representative with me the whole time while they guided me through my tax return process.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy for even ME, certified dumb girl This is my first time filing my taxes on my own and it took me no time at all. TurboTax is almost painfully thorough and careful. Literally no way to make a mistake.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9127
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great as always, I have used Tubo again! I have been using Tubo Tax for many years, and find your procedures are very easy to follow. Thanks again!
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as it used to be. As my taxes get more complicated, I find myself having to look more questions up on my own and unable to rely on TurboTax's canned questionnaire. Also, I continue to be frustrated by the lack of a free state e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very easy to use . Turbo Tax is easy to read and understand. This is the 8th year we have filed with Turbo Tax! The links set up to help explain items on the return are very useful; answered my questions fully. I did not speak to a representative this filing session. However, it is nice to know someone is there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from I will never use you again. The overall experience was good but there is no help. You live chat system is absolute trash and you expect me to pay $160 for what when nobody helped me. You could not even answer the phone when I called.
Date published: 2021-03-01
Rated 5 out of 5 by from Good Job Turbo tax does as advertised. No problems. Bee using it for years
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is so Easy Easy to follow instructions and great help when you need advice.
Date published: 2021-03-01
Rated 5 out of 5 by from easy platform Very easy to use! Fast platform, did not need help at all.
Date published: 2021-03-01
Rated 5 out of 5 by from awesome Ashley was a great help when I got stuck. Great work.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX is the best tax return site hands down it was like i had a representative with me the whole time while they guided me through my tax return process.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy for even ME, certified dumb girl This is my first time filing my taxes on my own and it took me no time at all. TurboTax is almost painfully thorough and careful. Literally no way to make a mistake.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9127