TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good overall with some glitches (1) Did not auto renew, then shifted to remarkably clumsy online version. I had to buy DVD at retail store to get the now familiar setup and system. (2) Did not detect EFTPS payments for this tax year 2021. (3) Does not turn loose of state returns - had to repeatedly indicate I live in a no state tax location.
Date published: 2022-03-27
Rated 3 out of 5 by from Harder Than It Needs to Be I know they want people to file through their online system, but I prefer to use the desktop client. They shouldn't make it SO FREAKING DIFFICULT to find the option to buy it and download it. Fortunately, because they did so, I was able to find it on Amazon for $30 cheaper than the member discount that my bank was offering (not that I could find a way to use that discount via Intuit's store. Aside from that nonsense, it's just another mediocre piece of tax-filing software. This year's was marginally less-horrible to use than last year's was: I *may* not look for alternatives next year.
Date published: 2022-03-27
Rated 5 out of 5 by from Your software rocks! This is my first time using Turbo Tax and it is way easy to use and has an explanation for every step. Totally worth the money and made my tax filing time short.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy and simple I am very intimidated by doing taxes myself, but TurboTax made it extremely easy and simple! I will probably use them next year again!
Date published: 2022-03-27
Rated 5 out of 5 by from Gets easier to use every year It's very intuitive guides you through the painful process of tax return filing effortlessly.
Date published: 2022-03-27
Rated 5 out of 5 by from AWESOME EASY. THOROUGH. SAFE. TURBO TAX IS A QUALITY METHOD TO PREPARE, REVIEW, AND REPORT YOUR TAXES. DEFINITELY A MUST FOR MILITARY MEMBERS CONSTANTLY ON THE MOVE.
Date published: 2022-03-27
Rated 5 out of 5 by from excellent! User friendly, filed with confidence we were filing everything possible.
Date published: 2022-03-27
Rated 3 out of 5 by from Turbo Tax was partly awesome with too much very fr Initial attempt to file online was met with a multiple page disclaimer regarding privacy and to whom TT may give my data, pages which scrolled poorly. Switching to a downloaded Online version had a frightening disclaimer regarding to whom they may give my data. EVENTUALLY I was able to operate the downloaded version which found some interesting benefit for me but did not disclose what they were and finally would not e-file without multiple attempts to discover just was was wrong. eg: I was to go to MENU which did not exist!
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax is excellent I loved the federal portion. I would like to improve state portion and organized the way federal is organized.
Date published: 2022-03-27
Rated 5 out of 5 by from another great year with a great product we have used TurboTax for over ten years and it has made doing taxes worry free
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good overall with some glitches (1) Did not auto renew, then shifted to remarkably clumsy online version. I had to buy DVD at retail store to get the now familiar setup and system. (2) Did not detect EFTPS payments for this tax year 2021. (3) Does not turn loose of state returns - had to repeatedly indicate I live in a no state tax location.
Date published: 2022-03-27
Rated 3 out of 5 by from Harder Than It Needs to Be I know they want people to file through their online system, but I prefer to use the desktop client. They shouldn't make it SO FREAKING DIFFICULT to find the option to buy it and download it. Fortunately, because they did so, I was able to find it on Amazon for $30 cheaper than the member discount that my bank was offering (not that I could find a way to use that discount via Intuit's store. Aside from that nonsense, it's just another mediocre piece of tax-filing software. This year's was marginally less-horrible to use than last year's was: I *may* not look for alternatives next year.
Date published: 2022-03-27
Rated 5 out of 5 by from Your software rocks! This is my first time using Turbo Tax and it is way easy to use and has an explanation for every step. Totally worth the money and made my tax filing time short.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy and simple I am very intimidated by doing taxes myself, but TurboTax made it extremely easy and simple! I will probably use them next year again!
Date published: 2022-03-27
Rated 5 out of 5 by from Gets easier to use every year It's very intuitive guides you through the painful process of tax return filing effortlessly.
Date published: 2022-03-27
Rated 5 out of 5 by from AWESOME EASY. THOROUGH. SAFE. TURBO TAX IS A QUALITY METHOD TO PREPARE, REVIEW, AND REPORT YOUR TAXES. DEFINITELY A MUST FOR MILITARY MEMBERS CONSTANTLY ON THE MOVE.
Date published: 2022-03-27
Rated 5 out of 5 by from excellent! User friendly, filed with confidence we were filing everything possible.
Date published: 2022-03-27
Rated 3 out of 5 by from Turbo Tax was partly awesome with too much very fr Initial attempt to file online was met with a multiple page disclaimer regarding privacy and to whom TT may give my data, pages which scrolled poorly. Switching to a downloaded Online version had a frightening disclaimer regarding to whom they may give my data. EVENTUALLY I was able to operate the downloaded version which found some interesting benefit for me but did not disclose what they were and finally would not e-file without multiple attempts to discover just was was wrong. eg: I was to go to MENU which did not exist!
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax is excellent I loved the federal portion. I would like to improve state portion and organized the way federal is organized.
Date published: 2022-03-27
Rated 5 out of 5 by from another great year with a great product we have used TurboTax for over ten years and it has made doing taxes worry free
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9124