TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from 2nd Gen User! Has never failed our family! They've made it easily accessible with pop ups that provide info, optional phone appointments and the messanger located at the bottom right for a quick q&a. Ive been using Turbotax since I was 18 thanks to my parents who've shown me how easy it is just to file this way. Its an easy-going program that makes doing your taxes a breeze.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Easy fast convenient easy fast convenient Easy Fast
Date published: 2021-03-08
Rated 5 out of 5 by from Super easy for first time filer This is the first time filing my taxes, and I was worried about having to file in two states. However, this process was super simple and reduced my anxiety about filing taxes!
Date published: 2021-03-08
Rated 5 out of 5 by from Best way to file my taxes I have used Turbotax for the past 5 years now and I can honestly say that I won't use another service. It is so quick and easy to use. They always check all of my work and make sure that I get the best possible return.
Date published: 2021-03-08
Rated 3 out of 5 by from Very problematic this year. Signed up for free edition as I have for 4 years. This year one answer would NOT enter and kept requiring me to review and fix and then I'd fix it and it wouldn't stick and I just went in circles. Called support twice and both times got disconnected before issue resolved. Then, when finally resolved and ready to file, it switched to Deluxe version on the last step by itself, and I was asked to pay. Had to do the entire return all over again. It's a great free service, but this year was the most buggy, unhelpful, and time consuming experience I ever had.
Date published: 2021-03-08
Rated 4 out of 5 by from was pretty easy to use I had a few issues but got them figured out other then that it was great.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Peasy! First Time User! Turbo Tax Made It Fast and Efficient!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbotax is the right way to file Daniel was my expert and he did a great job understanding my issues and providing solutions. It was just like being in an office with an accountant.
Date published: 2021-03-08
Rated 5 out of 5 by from AWESOME TAX RETURN Loved the ease with which these taxes were done. Really enjoyed the experience.
Date published: 2021-03-08
Rated 5 out of 5 by from Fast and easy Its so easy to understand. If I didn't understand something, there is an explanation available. Thank you.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 9118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2nd Gen User! Has never failed our family! They've made it easily accessible with pop ups that provide info, optional phone appointments and the messanger located at the bottom right for a quick q&a. Ive been using Turbotax since I was 18 thanks to my parents who've shown me how easy it is just to file this way. Its an easy-going program that makes doing your taxes a breeze.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Easy fast convenient easy fast convenient Easy Fast
Date published: 2021-03-08
Rated 5 out of 5 by from Super easy for first time filer This is the first time filing my taxes, and I was worried about having to file in two states. However, this process was super simple and reduced my anxiety about filing taxes!
Date published: 2021-03-08
Rated 5 out of 5 by from Best way to file my taxes I have used Turbotax for the past 5 years now and I can honestly say that I won't use another service. It is so quick and easy to use. They always check all of my work and make sure that I get the best possible return.
Date published: 2021-03-08
Rated 3 out of 5 by from Very problematic this year. Signed up for free edition as I have for 4 years. This year one answer would NOT enter and kept requiring me to review and fix and then I'd fix it and it wouldn't stick and I just went in circles. Called support twice and both times got disconnected before issue resolved. Then, when finally resolved and ready to file, it switched to Deluxe version on the last step by itself, and I was asked to pay. Had to do the entire return all over again. It's a great free service, but this year was the most buggy, unhelpful, and time consuming experience I ever had.
Date published: 2021-03-08
Rated 4 out of 5 by from was pretty easy to use I had a few issues but got them figured out other then that it was great.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Peasy! First Time User! Turbo Tax Made It Fast and Efficient!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbotax is the right way to file Daniel was my expert and he did a great job understanding my issues and providing solutions. It was just like being in an office with an accountant.
Date published: 2021-03-08
Rated 5 out of 5 by from AWESOME TAX RETURN Loved the ease with which these taxes were done. Really enjoyed the experience.
Date published: 2021-03-08
Rated 5 out of 5 by from Fast and easy Its so easy to understand. If I didn't understand something, there is an explanation available. Thank you.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 9118