TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Glad I used Turbo Tax Using Turbo Tax was not much more difficult than filling out the organizer for my tax preparer. I did find a bug in the MN return but was able to report to report it to Customer Service easily and there was a workaround.
Date published: 2022-04-17
Rated 4 out of 5 by from Frustrated Too many interrupting windows trying to get me to upgrade..also asked a general question thru the chat & they kept asking me to verify who I was..general questions/answers do not contain personal info, so seemed irrelevant to keep asking me to verify..it was a waste of time & I had to go back to find the answer myself! I’m usually very pleased with this service but it was a frustrating experience this year!
Date published: 2022-04-17
Rated 5 out of 5 by from easiest way to file i hate taxes cuz it all goes to student loans. I had three years when i didnt even file. I had to call irs and make sure they knew I would correct this and start doing the right thing
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Good and relatively easy to use. Had a little trouble finding where to enter my 1099R, and forgot to enter it till Turbo Tax caught it in the review. Some of the Deductions categories were a little confusing, as were some of the tax credit sections, but the drop down explanations were mostly very helpful. All in all a good product. Certainly beats reading the 1041 paper instructions.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax was great to use It wasn't difficult, Its just a matter of reading and answering the questions
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo tax is easy to use and truly seeks to get you the highest refund possible.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax never disappoints!!!! Fast, easy and I can do it right from my home. Had some questions and received a call back in less then 10 minutes. Henry walked me through all the changes and resubmitted with no issues
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax was very helpful We moved from two states and TurboTax was able to help us maximize our deductions
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax Great 123456789101112131415161718192021222324252627
Date published: 2022-04-17
Rated 4 out of 5 by from helpful Turbo tax makes things easier but the whole tax system is confusing as it is- and frustrating.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9108
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Glad I used Turbo Tax Using Turbo Tax was not much more difficult than filling out the organizer for my tax preparer. I did find a bug in the MN return but was able to report to report it to Customer Service easily and there was a workaround.
Date published: 2022-04-17
Rated 4 out of 5 by from Frustrated Too many interrupting windows trying to get me to upgrade..also asked a general question thru the chat & they kept asking me to verify who I was..general questions/answers do not contain personal info, so seemed irrelevant to keep asking me to verify..it was a waste of time & I had to go back to find the answer myself! I’m usually very pleased with this service but it was a frustrating experience this year!
Date published: 2022-04-17
Rated 5 out of 5 by from easiest way to file i hate taxes cuz it all goes to student loans. I had three years when i didnt even file. I had to call irs and make sure they knew I would correct this and start doing the right thing
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Good and relatively easy to use. Had a little trouble finding where to enter my 1099R, and forgot to enter it till Turbo Tax caught it in the review. Some of the Deductions categories were a little confusing, as were some of the tax credit sections, but the drop down explanations were mostly very helpful. All in all a good product. Certainly beats reading the 1041 paper instructions.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax was great to use It wasn't difficult, Its just a matter of reading and answering the questions
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo tax is easy to use and truly seeks to get you the highest refund possible.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax never disappoints!!!! Fast, easy and I can do it right from my home. Had some questions and received a call back in less then 10 minutes. Henry walked me through all the changes and resubmitted with no issues
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax was very helpful We moved from two states and TurboTax was able to help us maximize our deductions
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax Great 123456789101112131415161718192021222324252627
Date published: 2022-04-17
Rated 4 out of 5 by from helpful Turbo tax makes things easier but the whole tax system is confusing as it is- and frustrating.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9108