TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax has been a great experience So easy to get the yearly taxes completed online..
Date published: 2021-02-24
Rated 4 out of 5 by from thanx TUBO TACKX Thanx for catching errors and letting me know quickly! Very Much appreciated !! see you next Tax year bar Covid lock downs!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy accurate filing all the time. I've been using Turbo Tax for years and it is always a good experience.
Date published: 2021-02-24
Rated 5 out of 5 by from Just as easy as always I never have a problem with Turbo tax. Been using them for most of the last decade.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and Convenient TurboTax Online is an easy and convenient way to file your taxes. It guides you through your return and asks you the relevant questions for each section. It even lets you know what responses are uncommon for your situation. Everything is covered and you're given the option to choose what is best for you're unique situation. I recommend TurboTax online for complete and accurate tax preparation and filing.
Date published: 2021-02-24
Rated 4 out of 5 by from Some confusion Ran into some trouble finishing my returns. With the help of service rep on chat. I found out I needed to use Google chrome for my server. All went well after that.
Date published: 2021-02-24
Rated 2 out of 5 by from They've gotten more expensive I was pretty shocked after the year the world has had that they decided to start charging to have your tax return sent via direct deposit. 6 years I've used this service and never was i charged $40 to have my money sent to my bank account.
Date published: 2021-02-24
Rated 3 out of 5 by from TurboTax 2020 with glitches I had self-employment income in 2019, but not in 2020. Turbotax kept picking up self-employment forms even after deleting them thru the Tools-Delete Forms option. Another issue is with totals & W2s - during Fed review it asked to review W2, but in fact, it added additional W2. In re-doing all over, it messed a couple of totals. I went thru the iterations well over 4 times, with a couple of calls to tech representative (they were very helpful, as always, thanks guys)
Date published: 2021-02-24
Rated 4 out of 5 by from AWESOME EASY TO USE SYSTEMS.. I was able to file them on my own without getting the extra services
Date published: 2021-02-24
Rated 5 out of 5 by from Great Customer Service I was having some issues but the customer service folks were a big help!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax has been a great experience So easy to get the yearly taxes completed online..
Date published: 2021-02-24
Rated 4 out of 5 by from thanx TUBO TACKX Thanx for catching errors and letting me know quickly! Very Much appreciated !! see you next Tax year bar Covid lock downs!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy accurate filing all the time. I've been using Turbo Tax for years and it is always a good experience.
Date published: 2021-02-24
Rated 5 out of 5 by from Just as easy as always I never have a problem with Turbo tax. Been using them for most of the last decade.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and Convenient TurboTax Online is an easy and convenient way to file your taxes. It guides you through your return and asks you the relevant questions for each section. It even lets you know what responses are uncommon for your situation. Everything is covered and you're given the option to choose what is best for you're unique situation. I recommend TurboTax online for complete and accurate tax preparation and filing.
Date published: 2021-02-24
Rated 4 out of 5 by from Some confusion Ran into some trouble finishing my returns. With the help of service rep on chat. I found out I needed to use Google chrome for my server. All went well after that.
Date published: 2021-02-24
Rated 2 out of 5 by from They've gotten more expensive I was pretty shocked after the year the world has had that they decided to start charging to have your tax return sent via direct deposit. 6 years I've used this service and never was i charged $40 to have my money sent to my bank account.
Date published: 2021-02-24
Rated 3 out of 5 by from TurboTax 2020 with glitches I had self-employment income in 2019, but not in 2020. Turbotax kept picking up self-employment forms even after deleting them thru the Tools-Delete Forms option. Another issue is with totals & W2s - during Fed review it asked to review W2, but in fact, it added additional W2. In re-doing all over, it messed a couple of totals. I went thru the iterations well over 4 times, with a couple of calls to tech representative (they were very helpful, as always, thanks guys)
Date published: 2021-02-24
Rated 4 out of 5 by from AWESOME EASY TO USE SYSTEMS.. I was able to file them on my own without getting the extra services
Date published: 2021-02-24
Rated 5 out of 5 by from Great Customer Service I was having some issues but the customer service folks were a big help!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9105