TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Unreal hassle Portia and Laura were great but OMG you deleted everything I had the first time I tried to file?! And all because there was confusion resulting from me having 2 accounts, after I called and asked you to merge them because I KNEW this was going to cause confusion. Unbelievable. I ended up having to pay TWICE. I will never use Turbo Tax again and I will not recommend it to anyone. In fact, I will steer them away. Far away!
Date published: 2022-04-26
Rated 5 out of 5 by from awsome scott was the best cpa I've had yet at turbotax keep up the good work
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo tax is Awesome! Jerry helped me save over $4000.00 by helping file as a Self Employed. Great Guy! Thank you!!!
Date published: 2022-04-26
Rated 4 out of 5 by from TURBOTAX IS GREAT Turbotax allowed me to file my taxes effortlessly, with the help of a live assistant who answered all of the questions.
Date published: 2022-04-26
Rated 5 out of 5 by from I have used Turbotax for years. I have always used turbo tax for years by myself. This is the first time I used full service. Got off to a slow start but once I communicated with Fred everything went well.
Date published: 2022-04-26
Rated 4 out of 5 by from needs work but good service overall was good took too long easy steps was hard getting info. phone number given was busy every time I called. questions were repetitive.
Date published: 2022-04-26
Rated 5 out of 5 by from TurboTax handled it all My husband passed last year. TT just walked me through the process without pressure. Even filed my "going to be late" papers. It was so simple.
Date published: 2022-04-26
Rated 5 out of 5 by from As Always GREAT Very happy I went with TurboTax... Always get the most out of your refund... Very professional and patient with the process and they hold your hand the entire way and are very transparent. Helped me save waht I thought was owing the IRS to getting a refund!
Date published: 2022-04-26
Rated 5 out of 5 by from Home & Business 2021 I've used the product for decades because very easy to follow along
Date published: 2022-04-26
Rated 5 out of 5 by from Thankful for Turbotax Was literally so anxious to do my taxes, but it was actually super easy
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 9103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unreal hassle Portia and Laura were great but OMG you deleted everything I had the first time I tried to file?! And all because there was confusion resulting from me having 2 accounts, after I called and asked you to merge them because I KNEW this was going to cause confusion. Unbelievable. I ended up having to pay TWICE. I will never use Turbo Tax again and I will not recommend it to anyone. In fact, I will steer them away. Far away!
Date published: 2022-04-26
Rated 5 out of 5 by from awsome scott was the best cpa I've had yet at turbotax keep up the good work
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo tax is Awesome! Jerry helped me save over $4000.00 by helping file as a Self Employed. Great Guy! Thank you!!!
Date published: 2022-04-26
Rated 4 out of 5 by from TURBOTAX IS GREAT Turbotax allowed me to file my taxes effortlessly, with the help of a live assistant who answered all of the questions.
Date published: 2022-04-26
Rated 5 out of 5 by from I have used Turbotax for years. I have always used turbo tax for years by myself. This is the first time I used full service. Got off to a slow start but once I communicated with Fred everything went well.
Date published: 2022-04-26
Rated 4 out of 5 by from needs work but good service overall was good took too long easy steps was hard getting info. phone number given was busy every time I called. questions were repetitive.
Date published: 2022-04-26
Rated 5 out of 5 by from TurboTax handled it all My husband passed last year. TT just walked me through the process without pressure. Even filed my "going to be late" papers. It was so simple.
Date published: 2022-04-26
Rated 5 out of 5 by from As Always GREAT Very happy I went with TurboTax... Always get the most out of your refund... Very professional and patient with the process and they hold your hand the entire way and are very transparent. Helped me save waht I thought was owing the IRS to getting a refund!
Date published: 2022-04-26
Rated 5 out of 5 by from Home & Business 2021 I've used the product for decades because very easy to follow along
Date published: 2022-04-26
Rated 5 out of 5 by from Thankful for Turbotax Was literally so anxious to do my taxes, but it was actually super easy
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 9103