TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Nika94 from
Great Service
Always easy and efficient. Been using it for several years and it never disappoints
Date published: 2022-04-16
Rated 4 out of 5 by
IsaacK11 from
awesome
Good and easy................good value, worth to pay for the tax return
Date published: 2022-04-16
Rated 5 out of 5 by
Cinish81 from
Turbo tax is awesome
It's always very fast and easy when I use TurboTax!
Date published: 2022-04-16
Rated 4 out of 5 by
taiwanbill from
Good, but very confusing for expats.
The app continues to be very confusing for those who may be able to claim an exemption for foreign-earned income, especially if that income might come from a combination of sources including a US company and foreign companies. If you're not careful, you may enter your income from a 1099 in two places and double your income from that source or in the wrong place so that that income is not counted as foreign-earned.
Date published: 2022-04-16
Rated 5 out of 5 by
Tha LoLyfe from
Turbotax is awesome!
It was simple and very easy to use and understand. I would highly recommend it to anyone!
Date published: 2022-04-16
Rated 1 out of 5 by
docdonvet from
Poor TurboTax Instructions
I purchased TurboTax so I could Efile. Your initial instructions/information should state that you will need both the current and the PAST years tax information. After going through the entire filing process my TurboTax was rejected! I did not have access to prior years returns. I thought that I was paying for the speed and ease of Efiling. WRONG! Please refund my purchase amount.
Date published: 2022-04-16
Rated 1 out of 5 by
VickyDee from
Each year they get worse!
Last year was difficult, this year is no better. Clearly untested product. One page they ask for email address and gives an error of invalid character. In the mail option, I am not supposed to enter the address if it is the same as my filing address, but gives an error anyway!
Date published: 2022-04-16
Rated 5 out of 5 by
Me332255 from
Turbo
TurboTax has really been there to help me in knowing how and knowing what I need to do
Date published: 2022-04-16
Rated 5 out of 5 by
NateHagen14 from
Easy to use app
Every step was easy and intuitive. Would use again!
Date published: 2022-04-16
Rated 4 out of 5 by
oleg_kh from
Clear and easy to use
Layout is easy on the eyes. Explanations for overly-complex aspects are concise and helpful.
All TurboTax® Offerings Reviews - Page 9101
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nika94 from
Great Service
Always easy and efficient. Been using it for several years and it never disappoints
Date published: 2022-04-16
Rated 4 out of 5 by
IsaacK11 from
awesome
Good and easy................good value, worth to pay for the tax return
Date published: 2022-04-16
Rated 5 out of 5 by
Cinish81 from
Turbo tax is awesome
It's always very fast and easy when I use TurboTax!
Date published: 2022-04-16
Rated 4 out of 5 by
taiwanbill from
Good, but very confusing for expats.
The app continues to be very confusing for those who may be able to claim an exemption for foreign-earned income, especially if that income might come from a combination of sources including a US company and foreign companies. If you're not careful, you may enter your income from a 1099 in two places and double your income from that source or in the wrong place so that that income is not counted as foreign-earned.
Date published: 2022-04-16
Rated 5 out of 5 by
Tha LoLyfe from
Turbotax is awesome!
It was simple and very easy to use and understand. I would highly recommend it to anyone!
Date published: 2022-04-16
Rated 1 out of 5 by
docdonvet from
Poor TurboTax Instructions
I purchased TurboTax so I could Efile. Your initial instructions/information should state that you will need both the current and the PAST years tax information. After going through the entire filing process my TurboTax was rejected! I did not have access to prior years returns. I thought that I was paying for the speed and ease of Efiling. WRONG! Please refund my purchase amount.
Date published: 2022-04-16
Rated 1 out of 5 by
VickyDee from
Each year they get worse!
Last year was difficult, this year is no better. Clearly untested product. One page they ask for email address and gives an error of invalid character. In the mail option, I am not supposed to enter the address if it is the same as my filing address, but gives an error anyway!
Date published: 2022-04-16
Rated 5 out of 5 by
Me332255 from
Turbo
TurboTax has really been there to help me in knowing how and knowing what I need to do
Date published: 2022-04-16
Rated 5 out of 5 by
NateHagen14 from
Easy to use app
Every step was easy and intuitive. Would use again!
Date published: 2022-04-16
Rated 4 out of 5 by
oleg_kh from
Clear and easy to use
Layout is easy on the eyes. Explanations for overly-complex aspects are concise and helpful.
All TurboTax® Offerings Reviews - Page 9101
Date published: 2022-04-16