TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Service Always easy and efficient. Been using it for several years and it never disappoints
Date published: 2022-04-16
Rated 4 out of 5 by from awesome Good and easy................good value, worth to pay for the tax return
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesome It's always very fast and easy when I use TurboTax!
Date published: 2022-04-16
Rated 4 out of 5 by from Good, but very confusing for expats. The app continues to be very confusing for those who may be able to claim an exemption for foreign-earned income, especially if that income might come from a combination of sources including a US company and foreign companies. If you're not careful, you may enter your income from a 1099 in two places and double your income from that source or in the wrong place so that that income is not counted as foreign-earned.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is awesome! It was simple and very easy to use and understand. I would highly recommend it to anyone!
Date published: 2022-04-16
Rated 1 out of 5 by from Poor TurboTax Instructions I purchased TurboTax so I could Efile. Your initial instructions/information should state that you will need both the current and the PAST years tax information. After going through the entire filing process my TurboTax was rejected! I did not have access to prior years returns. I thought that I was paying for the speed and ease of Efiling. WRONG! Please refund my purchase amount.
Date published: 2022-04-16
Rated 1 out of 5 by from Each year they get worse! Last year was difficult, this year is no better. Clearly untested product. One page they ask for email address and gives an error of invalid character. In the mail option, I am not supposed to enter the address if it is the same as my filing address, but gives an error anyway!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo TurboTax has really been there to help me in knowing how and knowing what I need to do
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use app Every step was easy and intuitive. Would use again!
Date published: 2022-04-16
Rated 4 out of 5 by from Clear and easy to use Layout is easy on the eyes. Explanations for overly-complex aspects are concise and helpful.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Always easy and efficient. Been using it for several years and it never disappoints
Date published: 2022-04-16
Rated 4 out of 5 by from awesome Good and easy................good value, worth to pay for the tax return
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesome It's always very fast and easy when I use TurboTax!
Date published: 2022-04-16
Rated 4 out of 5 by from Good, but very confusing for expats. The app continues to be very confusing for those who may be able to claim an exemption for foreign-earned income, especially if that income might come from a combination of sources including a US company and foreign companies. If you're not careful, you may enter your income from a 1099 in two places and double your income from that source or in the wrong place so that that income is not counted as foreign-earned.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is awesome! It was simple and very easy to use and understand. I would highly recommend it to anyone!
Date published: 2022-04-16
Rated 1 out of 5 by from Poor TurboTax Instructions I purchased TurboTax so I could Efile. Your initial instructions/information should state that you will need both the current and the PAST years tax information. After going through the entire filing process my TurboTax was rejected! I did not have access to prior years returns. I thought that I was paying for the speed and ease of Efiling. WRONG! Please refund my purchase amount.
Date published: 2022-04-16
Rated 1 out of 5 by from Each year they get worse! Last year was difficult, this year is no better. Clearly untested product. One page they ask for email address and gives an error of invalid character. In the mail option, I am not supposed to enter the address if it is the same as my filing address, but gives an error anyway!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo TurboTax has really been there to help me in knowing how and knowing what I need to do
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use app Every step was easy and intuitive. Would use again!
Date published: 2022-04-16
Rated 4 out of 5 by from Clear and easy to use Layout is easy on the eyes. Explanations for overly-complex aspects are concise and helpful.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9101