TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is the best Turbo tax is so easy and I recommend it to every body.
Date published: 2021-06-16
Rated 3 out of 5 by from Turbotax was awesome for me till last year. I used to love this software. Honestly, I still like it for most part. However, this year, it kept giving me errors about some line 22 and 25 in employer's supplement doc for which made no sense. I spent several hours trying different things and ended up wasting a whole bunch of time. My whole experience is ruined. I don't know if I'm gonna come back to turbotax again.
Date published: 2021-06-16
Rated 4 out of 5 by from turbo tax was a lot of help Turbo tax was a lot of help i filed late and got an email explaning what needed to be done to accept the retusrn
Date published: 2021-06-16
Rated 5 out of 5 by from Monita at Turbo Tax is Awesome! Our initial call was great. When Monita needed anything she was quick and specific for the items she needed.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is a great product your staff was very helpful to me .during the 2020 tax return season.
Date published: 2021-06-16
Rated 4 out of 5 by from Could not efile great and easy step by step process ...except efile would not work
Date published: 2021-06-16
Rated 5 out of 5 by from Needed to file amended Federal Tax 2019 return It walked me through all the steps very carefully and completed
Date published: 2021-06-16
Rated 5 out of 5 by from Awesome Made it super easy to file. I loved it! Will use it again next year!!
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 92
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is the best Turbo tax is so easy and I recommend it to every body.
Date published: 2021-06-16
Rated 3 out of 5 by from Turbotax was awesome for me till last year. I used to love this software. Honestly, I still like it for most part. However, this year, it kept giving me errors about some line 22 and 25 in employer's supplement doc for which made no sense. I spent several hours trying different things and ended up wasting a whole bunch of time. My whole experience is ruined. I don't know if I'm gonna come back to turbotax again.
Date published: 2021-06-16
Rated 4 out of 5 by from turbo tax was a lot of help Turbo tax was a lot of help i filed late and got an email explaning what needed to be done to accept the retusrn
Date published: 2021-06-16
Rated 5 out of 5 by from Monita at Turbo Tax is Awesome! Our initial call was great. When Monita needed anything she was quick and specific for the items she needed.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is a great product your staff was very helpful to me .during the 2020 tax return season.
Date published: 2021-06-16
Rated 4 out of 5 by from Could not efile great and easy step by step process ...except efile would not work
Date published: 2021-06-16
Rated 5 out of 5 by from Needed to file amended Federal Tax 2019 return It walked me through all the steps very carefully and completed
Date published: 2021-06-16
Rated 5 out of 5 by from Awesome Made it super easy to file. I loved it! Will use it again next year!!
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 92