TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 1 out of 5 by
KeithLevasseur from
Desktop Program Failed Repeatedly
When attempting to enter things such as W2 information, deductions, and most anything else that wasn't a trivial yes/no answer, the data entry section failed to load. I spent hours trying to find a way around it, including uninstalling, redownloading, and reinstalling. All to no avail. This was so trusting and I had to find where the forms were hidden away and enter it using the forms. Essentially no added benefit of the TurboTax questions that make the tool so useful. What this proved is I have relied too much on TurboTax for the past dozen years and I'm capable of doing the forms myself as I did years ago. I will be doing them "manually" from now on because TurboTax absolutely failed me when I needed it to work and that's how I had to do it anyway. I still had to pay for TurboTax and it did nothing other than electronic filing, which can be done for free.
Date published: 2023-05-14
Rated 4 out of 5 by
JJSizzle from
Easy
Makes me a CPA. Happy to work with TurboTax. How is this still short?
Date published: 2023-05-14
Rated 5 out of 5 by
RCCruz71 from
Easiest software ever!
Even a novice who knows NOTHING about taxes can do it!
Date published: 2023-05-14
Rated 5 out of 5 by
Tfnyla from
Review explanations and links to source of problem
I moved my permanent residence from CA to NY end of March 2022 so it was a complicated year to fill out. I am not an accountant. Decent with numbers but easily overwhelmed by the many many areas of TT one needs to go when looking for an answer to a review "error". So here is what I suggest: when your error points out a form that is being referred to, even though you might say the number below needs to be -2,000, please provide a link to the actual form IT-203a or whatever and give us the opportunity to go there and understand what we did to cause the error rather than simply put in the number you provide at the error summary paragraph
Date published: 2023-05-14
Rated 5 out of 5 by
BDVLS from
turbo tax is awsome
they are very help full I recomend it to every one
Date published: 2023-05-14
Rated 5 out of 5 by
GeoffRas22 from
TurboTax is awesome!
It made doing taxes much simpler, thank you!!!!!!!!!!!!!
Date published: 2023-05-14
Rated 5 out of 5 by
null from
turbo tax help me a lout they so awesome!!!!
i would tell all my friends and family :) thinks turbo tax :D
Date published: 2023-05-14
Rated 5 out of 5 by
DHiner from
Fantastic experience. Will use it again
It was wonderful. I forgot to write the gentleman's name down and got this review request two days later. He was wonderful Very kind and walked me through everything. Answered and helped me with every question I had. He was very patient will my lack of knowledge which made me feel very comfortable. Thank You.
Date published: 2023-05-14
Rated 5 out of 5 by
Swamprabbit from
Fabulous
Quick and Easy. Almost no need to worry about the status of your returns
Date published: 2023-05-14
Rated 3 out of 5 by
shawn76ba from
wish it just fill the forms needed
there's links to forms but expected to know how to file. plus ca / disaster areas/ lost & purchases/ single mother / childcare etc. that's why i came here in the first place to make this painless and easy
All TurboTax® Offerings Reviews - Page 92
Date published: 2023-05-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
KeithLevasseur from
Desktop Program Failed Repeatedly
When attempting to enter things such as W2 information, deductions, and most anything else that wasn't a trivial yes/no answer, the data entry section failed to load. I spent hours trying to find a way around it, including uninstalling, redownloading, and reinstalling. All to no avail. This was so trusting and I had to find where the forms were hidden away and enter it using the forms. Essentially no added benefit of the TurboTax questions that make the tool so useful. What this proved is I have relied too much on TurboTax for the past dozen years and I'm capable of doing the forms myself as I did years ago. I will be doing them "manually" from now on because TurboTax absolutely failed me when I needed it to work and that's how I had to do it anyway. I still had to pay for TurboTax and it did nothing other than electronic filing, which can be done for free.
Date published: 2023-05-14
Rated 4 out of 5 by
JJSizzle from
Easy
Makes me a CPA. Happy to work with TurboTax. How is this still short?
Date published: 2023-05-14
Rated 5 out of 5 by
RCCruz71 from
Easiest software ever!
Even a novice who knows NOTHING about taxes can do it!
Date published: 2023-05-14
Rated 5 out of 5 by
Tfnyla from
Review explanations and links to source of problem
I moved my permanent residence from CA to NY end of March 2022 so it was a complicated year to fill out. I am not an accountant. Decent with numbers but easily overwhelmed by the many many areas of TT one needs to go when looking for an answer to a review "error". So here is what I suggest: when your error points out a form that is being referred to, even though you might say the number below needs to be -2,000, please provide a link to the actual form IT-203a or whatever and give us the opportunity to go there and understand what we did to cause the error rather than simply put in the number you provide at the error summary paragraph
Date published: 2023-05-14
Rated 5 out of 5 by
BDVLS from
turbo tax is awsome
they are very help full I recomend it to every one
Date published: 2023-05-14
Rated 5 out of 5 by
GeoffRas22 from
TurboTax is awesome!
It made doing taxes much simpler, thank you!!!!!!!!!!!!!
Date published: 2023-05-14
Rated 5 out of 5 by
null from
turbo tax help me a lout they so awesome!!!!
i would tell all my friends and family :) thinks turbo tax :D
Date published: 2023-05-14
Rated 5 out of 5 by
DHiner from
Fantastic experience. Will use it again
It was wonderful. I forgot to write the gentleman's name down and got this review request two days later. He was wonderful Very kind and walked me through everything. Answered and helped me with every question I had. He was very patient will my lack of knowledge which made me feel very comfortable. Thank You.
Date published: 2023-05-14
Rated 5 out of 5 by
Swamprabbit from
Fabulous
Quick and Easy. Almost no need to worry about the status of your returns
Date published: 2023-05-14
Rated 3 out of 5 by
shawn76ba from
wish it just fill the forms needed
there's links to forms but expected to know how to file. plus ca / disaster areas/ lost & purchases/ single mother / childcare etc. that's why i came here in the first place to make this painless and easy
All TurboTax® Offerings Reviews - Page 92
Date published: 2023-05-14