TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from This service was very easy and secure. My expert went far and beyond to help me get things done swiftly and correctly. She was a very caring person. I think more people should be like her. She was caring, respectful and professional on all levels.
Date published: 2022-03-02
Rated 5 out of 5 by from This was great using Turbo Tax.... thanks! First time user --- it was very simple and will use it again! Thanks.
Date published: 2022-03-02
Rated 2 out of 5 by from Not HAPPY! When i did state return it said it could tell I was a nonresident from my federal return???? I went back over personal info and could not tell why it would say that? Also, you claim one free state filing but when filing, it wanted $20 if i pay with credit card or an additional $40 if I use the "free product" Then when using my credit card it charged me $25 instead of $20.
Date published: 2022-03-02
Rated 5 out of 5 by from simple and easy! I used the turbo tax deluxe and it was very simple; I just uploaded all my documents and had the experts do what they do best!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is the best way to do your taxes It was so helpful I was frustrated thinking about how do my taxes
Date published: 2022-03-02
Rated 5 out of 5 by from turbotax2021 Very easy to navigate. Only problem I had was having the AGI from last year that took longer than doing the return
Date published: 2022-03-02
Rated 5 out of 5 by from Lena and Nicholas were Wonderful My first conversation with Nicholas was great, he was engaging and answered my questions quickly and effectively. My tax expert was Lena and she was very kind, respectful, and helpful. She was very quick to respond, even at surprising hours. I could tell that she worked hard and diligently to make sure that my process went well. She was able to answer any questions I had which showed she cared.
Date published: 2022-03-02
Rated 4 out of 5 by from very good very helpful walked me through the process and made sure everything was ok
Date published: 2022-03-02
Rated 4 out of 5 by from Easy to use Complicated tax return this year was easier than I expected with Turbo Tax
Date published: 2022-03-02
Rated 1 out of 5 by from All Except Idaho State I would like to give this five stars but because I can't file my own state taxes along with this I am at a loss of what to do.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 9099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This service was very easy and secure. My expert went far and beyond to help me get things done swiftly and correctly. She was a very caring person. I think more people should be like her. She was caring, respectful and professional on all levels.
Date published: 2022-03-02
Rated 5 out of 5 by from This was great using Turbo Tax.... thanks! First time user --- it was very simple and will use it again! Thanks.
Date published: 2022-03-02
Rated 2 out of 5 by from Not HAPPY! When i did state return it said it could tell I was a nonresident from my federal return???? I went back over personal info and could not tell why it would say that? Also, you claim one free state filing but when filing, it wanted $20 if i pay with credit card or an additional $40 if I use the "free product" Then when using my credit card it charged me $25 instead of $20.
Date published: 2022-03-02
Rated 5 out of 5 by from simple and easy! I used the turbo tax deluxe and it was very simple; I just uploaded all my documents and had the experts do what they do best!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is the best way to do your taxes It was so helpful I was frustrated thinking about how do my taxes
Date published: 2022-03-02
Rated 5 out of 5 by from turbotax2021 Very easy to navigate. Only problem I had was having the AGI from last year that took longer than doing the return
Date published: 2022-03-02
Rated 5 out of 5 by from Lena and Nicholas were Wonderful My first conversation with Nicholas was great, he was engaging and answered my questions quickly and effectively. My tax expert was Lena and she was very kind, respectful, and helpful. She was very quick to respond, even at surprising hours. I could tell that she worked hard and diligently to make sure that my process went well. She was able to answer any questions I had which showed she cared.
Date published: 2022-03-02
Rated 4 out of 5 by from very good very helpful walked me through the process and made sure everything was ok
Date published: 2022-03-02
Rated 4 out of 5 by from Easy to use Complicated tax return this year was easier than I expected with Turbo Tax
Date published: 2022-03-02
Rated 1 out of 5 by from All Except Idaho State I would like to give this five stars but because I can't file my own state taxes along with this I am at a loss of what to do.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 9099