TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ghost1213 from
Turbo is great
It was easy to do with turbo tax could've not been any better anywhere else
Date published: 2023-02-27
Rated 5 out of 5 by
Alien_Pirate from
Just AWESOME!
Easy to use. Finished my tax filing within 15 mins.
Date published: 2023-02-27
Rated 3 out of 5 by
Clarwas from
Save function not clear
It was confusing as to how to save the file. I had to re-enter data once before I figured it out.
Date published: 2023-02-27
Rated 5 out of 5 by
Cayla64 from
Turbotax is so easy to use!
This was my first time using turbotax, and it was so easy t use. it took me less than 30 minutes!
Date published: 2023-02-27
Rated 5 out of 5 by
DP51 from
Great Live Assistance
I used TurboTax for +10 years. I've always been satisfied. I used the live talk feature for the first time. Both were extremely helpful guiding me thru some difficult issues.
Date published: 2023-02-27
Rated 5 out of 5 by
Mukherji from
TurboTax tool as well as online support was great!
On line support was excellent ! The virtual interface with the agent was fantastic !
Date published: 2023-02-27
Rated 1 out of 5 by
RudyJS1 from
FORCED TO PAY FOR PREMIUM
This website has the feature to give you premium support without actually getting any assistance, I was told by a representative that I "MUST" get TurboTax Premium to be able to file my own taxes. and that the service would be available to me for a full year(this was back in April of 2021). time goes around to do my taxes again, representatives are NOW telling me that filing taxes for 2022 do not count for the filing of 2021. they tell me that I have to pay for it again! I refuse and go with the free edition. then at the end of filing my taxes. I am FORCED to pay the premium fee AGAIN, despite the representatives telling em that "I DO NOT HAVE TO PAY FOR PREMUIM, I CAN FILE MYSELF FOR FREE" I filed my own taxes like I had without assistance (like I did back in April of 2022) and now this website has again taken my entire tax refund. this group are thieves and I will not want to continue with your services ever again..
Date published: 2023-02-27
Rated 5 out of 5 by
Wickerknicker from
Turbo Tax is so easy
This took me about 3 hours but with many detail. Everything was so well laid out, i was able to fill everything out successfully. Very impressed
Date published: 2023-02-27
Rated 5 out of 5 by
yn1894 from
TurboTax Full Service is Awesome!
I wasn't confident in the self file option since a lot happened throughout the year. Robert from the full service premier service was able to prepare my taxes with ease.
Date published: 2023-02-27
Rated 5 out of 5 by
Bradsher from
good very easy
very good very easy, would use over again. Love it,
All TurboTax® Offerings Reviews - Page 9095
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ghost1213 from
Turbo is great
It was easy to do with turbo tax could've not been any better anywhere else
Date published: 2023-02-27
Rated 5 out of 5 by
Alien_Pirate from
Just AWESOME!
Easy to use. Finished my tax filing within 15 mins.
Date published: 2023-02-27
Rated 3 out of 5 by
Clarwas from
Save function not clear
It was confusing as to how to save the file. I had to re-enter data once before I figured it out.
Date published: 2023-02-27
Rated 5 out of 5 by
Cayla64 from
Turbotax is so easy to use!
This was my first time using turbotax, and it was so easy t use. it took me less than 30 minutes!
Date published: 2023-02-27
Rated 5 out of 5 by
DP51 from
Great Live Assistance
I used TurboTax for +10 years. I've always been satisfied. I used the live talk feature for the first time. Both were extremely helpful guiding me thru some difficult issues.
Date published: 2023-02-27
Rated 5 out of 5 by
Mukherji from
TurboTax tool as well as online support was great!
On line support was excellent ! The virtual interface with the agent was fantastic !
Date published: 2023-02-27
Rated 1 out of 5 by
RudyJS1 from
FORCED TO PAY FOR PREMIUM
This website has the feature to give you premium support without actually getting any assistance, I was told by a representative that I "MUST" get TurboTax Premium to be able to file my own taxes. and that the service would be available to me for a full year(this was back in April of 2021). time goes around to do my taxes again, representatives are NOW telling me that filing taxes for 2022 do not count for the filing of 2021. they tell me that I have to pay for it again! I refuse and go with the free edition. then at the end of filing my taxes. I am FORCED to pay the premium fee AGAIN, despite the representatives telling em that "I DO NOT HAVE TO PAY FOR PREMUIM, I CAN FILE MYSELF FOR FREE" I filed my own taxes like I had without assistance (like I did back in April of 2022) and now this website has again taken my entire tax refund. this group are thieves and I will not want to continue with your services ever again..
Date published: 2023-02-27
Rated 5 out of 5 by
Wickerknicker from
Turbo Tax is so easy
This took me about 3 hours but with many detail. Everything was so well laid out, i was able to fill everything out successfully. Very impressed
Date published: 2023-02-27
Rated 5 out of 5 by
yn1894 from
TurboTax Full Service is Awesome!
I wasn't confident in the self file option since a lot happened throughout the year. Robert from the full service premier service was able to prepare my taxes with ease.
Date published: 2023-02-27
Rated 5 out of 5 by
Bradsher from
good very easy
very good very easy, would use over again. Love it,
All TurboTax® Offerings Reviews - Page 9095
Date published: 2023-02-27