TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo is great It was easy to do with turbo tax could've not been any better anywhere else
Date published: 2023-02-27
Rated 5 out of 5 by from Just AWESOME! Easy to use. Finished my tax filing within 15 mins.
Date published: 2023-02-27
Rated 3 out of 5 by from Save function not clear It was confusing as to how to save the file. I had to re-enter data once before I figured it out.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbotax is so easy to use! This was my first time using turbotax, and it was so easy t use. it took me less than 30 minutes!
Date published: 2023-02-27
Rated 5 out of 5 by from Great Live Assistance I used TurboTax for +10 years. I've always been satisfied. I used the live talk feature for the first time. Both were extremely helpful guiding me thru some difficult issues.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax tool as well as online support was great! On line support was excellent ! The virtual interface with the agent was fantastic !
Date published: 2023-02-27
Rated 1 out of 5 by from FORCED TO PAY FOR PREMIUM This website has the feature to give you premium support without actually getting any assistance, I was told by a representative that I "MUST" get TurboTax Premium to be able to file my own taxes. and that the service would be available to me for a full year(this was back in April of 2021). time goes around to do my taxes again, representatives are NOW telling me that filing taxes for 2022 do not count for the filing of 2021. they tell me that I have to pay for it again! I refuse and go with the free edition. then at the end of filing my taxes. I am FORCED to pay the premium fee AGAIN, despite the representatives telling em that "I DO NOT HAVE TO PAY FOR PREMUIM, I CAN FILE MYSELF FOR FREE" I filed my own taxes like I had without assistance (like I did back in April of 2022) and now this website has again taken my entire tax refund. this group are thieves and I will not want to continue with your services ever again..
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is so easy This took me about 3 hours but with many detail. Everything was so well laid out, i was able to fill everything out successfully. Very impressed
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax Full Service is Awesome! I wasn't confident in the self file option since a lot happened throughout the year. Robert from the full service premier service was able to prepare my taxes with ease.
Date published: 2023-02-27
Rated 5 out of 5 by from good very easy very good very easy, would use over again. Love it,
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9095
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is great It was easy to do with turbo tax could've not been any better anywhere else
Date published: 2023-02-27
Rated 5 out of 5 by from Just AWESOME! Easy to use. Finished my tax filing within 15 mins.
Date published: 2023-02-27
Rated 3 out of 5 by from Save function not clear It was confusing as to how to save the file. I had to re-enter data once before I figured it out.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbotax is so easy to use! This was my first time using turbotax, and it was so easy t use. it took me less than 30 minutes!
Date published: 2023-02-27
Rated 5 out of 5 by from Great Live Assistance I used TurboTax for +10 years. I've always been satisfied. I used the live talk feature for the first time. Both were extremely helpful guiding me thru some difficult issues.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax tool as well as online support was great! On line support was excellent ! The virtual interface with the agent was fantastic !
Date published: 2023-02-27
Rated 1 out of 5 by from FORCED TO PAY FOR PREMIUM This website has the feature to give you premium support without actually getting any assistance, I was told by a representative that I "MUST" get TurboTax Premium to be able to file my own taxes. and that the service would be available to me for a full year(this was back in April of 2021). time goes around to do my taxes again, representatives are NOW telling me that filing taxes for 2022 do not count for the filing of 2021. they tell me that I have to pay for it again! I refuse and go with the free edition. then at the end of filing my taxes. I am FORCED to pay the premium fee AGAIN, despite the representatives telling em that "I DO NOT HAVE TO PAY FOR PREMUIM, I CAN FILE MYSELF FOR FREE" I filed my own taxes like I had without assistance (like I did back in April of 2022) and now this website has again taken my entire tax refund. this group are thieves and I will not want to continue with your services ever again..
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is so easy This took me about 3 hours but with many detail. Everything was so well laid out, i was able to fill everything out successfully. Very impressed
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax Full Service is Awesome! I wasn't confident in the self file option since a lot happened throughout the year. Robert from the full service premier service was able to prepare my taxes with ease.
Date published: 2023-02-27
Rated 5 out of 5 by from good very easy very good very easy, would use over again. Love it,
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9095