TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from TurboTax was hard for me to use This was my first time using TurboTax and I had an extremely hard time working thru getting my rental property deductions done. It was not very clear to me what information I needed. As far as the everything else I did not have much trouble.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user I am first time user and it was a smooth process. It was easy to navigate back if you need to look at something. It took a little extra time because it was my first time. The only thing next year will be updating some numbers. Overall, I am very satisfied with the experience. I will use Turbo Tax next year.
Date published: 2021-03-02
Rated 5 out of 5 by from I love it! Turbo tax really really really really really made life better
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Rocks The easiest way to do taxes. It was actually a pleasure to get my taxes done this year.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great! I have, for many years, used TurboTax desktop, but was unable this year due to still having a Win7 computer, and lack of support for this OS. I had a bit of a time getting the flow of the Live Deluxe Online product, but it worked well and the Live support was AWESOME! I used it several times and every tiime it was great.
Date published: 2021-03-02
Rated 1 out of 5 by from turbotax lowkey sucks super difficult to use this year. there were hardly any explanations on some of the questions. the price sucks.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful Product but Ugly I started my Federal and state returns on Turbotax Online which has a great UI/UX but purchased the CD/Download version once I realized it would save me money. It was a hard switch from the online version to the download version as the download version is pretty ugly and not as user-friendly. Still, it made filing my taxes a fairly simple process which was great!
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Experience This is my 8th year filing and I always have the best experience. The notes are so informative and make me feel comfortable filing electronically with TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Good but certainly not free! Turbo Tax is a great tool and if it's wrong it's on you...but they back you up if you pay the price!
Date published: 2021-03-02
Rated 5 out of 5 by from I love Turbo Tax The ease of doing taxes on this site continues to get better each year. The ability to ask questions 24/7 is a great feature and having live CPA is amazing. Great tax tool.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9089
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax was hard for me to use This was my first time using TurboTax and I had an extremely hard time working thru getting my rental property deductions done. It was not very clear to me what information I needed. As far as the everything else I did not have much trouble.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user I am first time user and it was a smooth process. It was easy to navigate back if you need to look at something. It took a little extra time because it was my first time. The only thing next year will be updating some numbers. Overall, I am very satisfied with the experience. I will use Turbo Tax next year.
Date published: 2021-03-02
Rated 5 out of 5 by from I love it! Turbo tax really really really really really made life better
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Rocks The easiest way to do taxes. It was actually a pleasure to get my taxes done this year.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great! I have, for many years, used TurboTax desktop, but was unable this year due to still having a Win7 computer, and lack of support for this OS. I had a bit of a time getting the flow of the Live Deluxe Online product, but it worked well and the Live support was AWESOME! I used it several times and every tiime it was great.
Date published: 2021-03-02
Rated 1 out of 5 by from turbotax lowkey sucks super difficult to use this year. there were hardly any explanations on some of the questions. the price sucks.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful Product but Ugly I started my Federal and state returns on Turbotax Online which has a great UI/UX but purchased the CD/Download version once I realized it would save me money. It was a hard switch from the online version to the download version as the download version is pretty ugly and not as user-friendly. Still, it made filing my taxes a fairly simple process which was great!
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Experience This is my 8th year filing and I always have the best experience. The notes are so informative and make me feel comfortable filing electronically with TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Good but certainly not free! Turbo Tax is a great tool and if it's wrong it's on you...but they back you up if you pay the price!
Date published: 2021-03-02
Rated 5 out of 5 by from I love Turbo Tax The ease of doing taxes on this site continues to get better each year. The ability to ask questions 24/7 is a great feature and having live CPA is amazing. Great tax tool.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9089