TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from it work well for me it was help full i have use turbo tax for a flue years now
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is an excellent product Turbo tax software is a great way to do your taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from Six Years of Superb Satisfaction I am a mom of four and busy wife. I do not want the stress and time pressure of going into a tax office for simple tax filing. TurboTax has allowed me to efficiently file taxes for the past six years and transferred in most of the necessary information based off of prior years I filed with them. They have allowed filing to be pressure free and feel confident all the "bases" are covered. Thank you, TurboTax!
Date published: 2022-02-21
Rated 5 out of 5 by from EASY TO USE MY RETURNS ARE ALWAYS PRETTY SIMPLE SO I SAVE TIME AND MONEY BY USING TURBO TAX
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is something you can just do at home. Quick, easy and free.
Date published: 2022-02-21
Rated 5 out of 5 by from Loving this app Customer service is great. I always use Turbo Tax.
Date published: 2022-02-21
Rated 3 out of 5 by from If I can't understand it, then......... I am a retired CPA, but have issues with TT every year. There seems to be a problem with the Iowa State process of assigning Filing Status. I file Joint on the Federal but some reason get caught up in the state return with the system automatically choosing Status 3, which apparently is some hybrid filing status of "joint but separate." I dont want to file separate for any reason, but have not been able to correct it!! May be worth an amended State return, but who knows. I cannot figure it out!!
Date published: 2022-02-21
Rated 5 out of 5 by from Love turbo tax ive been using it for years it's a great service and a live person is always there to click on for help
Date published: 2022-02-21
Rated 2 out of 5 by from TurboTax works, but... I've used TurboTax a few years now. I have always enjoyed the security I felt once I had filed, compared to other online tax filing methods. However, I feel as if its one of those "ultra savings" gimmick companies. You know they promise saving you money on filing but by the time I have filed, I've spent as much money on their products as I would a CPA. That's not the reason for the 2 star review though. I would give one star but TurboTax will at least get the job done. But, the way they go about pushing their products and their hidden charges are a bit crooked. I was persuaded to upgrade to deluxe, a $39 product "supposedly", because it would allow me to claim a credit that gave me a better return on Federal. I wasn't told that is coupled with another $39 for state automatically. So I'm up to $78 dollars and I find all this out right at the end of the hours I've spent self-filing. How do you delete the deluxe package and lose the credit it gave you? You have to clear and restart all the way over.... Sadly, you just admit your defeat since you've already put in all the work yourself and pay them they're fees. Watch out for the pay with return option, that's another $39 fee. I believe I'll go back to my CPA, let them do all the work and pay them a couple dollars more for a return that I know I get ALL of my possible credits for without UPGRADING.
Date published: 2022-02-21
Rated 5 out of 5 by from Steven was great! Steven was patient and awesome and helped me all the way through!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9086
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it work well for me it was help full i have use turbo tax for a flue years now
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is an excellent product Turbo tax software is a great way to do your taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from Six Years of Superb Satisfaction I am a mom of four and busy wife. I do not want the stress and time pressure of going into a tax office for simple tax filing. TurboTax has allowed me to efficiently file taxes for the past six years and transferred in most of the necessary information based off of prior years I filed with them. They have allowed filing to be pressure free and feel confident all the "bases" are covered. Thank you, TurboTax!
Date published: 2022-02-21
Rated 5 out of 5 by from EASY TO USE MY RETURNS ARE ALWAYS PRETTY SIMPLE SO I SAVE TIME AND MONEY BY USING TURBO TAX
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is something you can just do at home. Quick, easy and free.
Date published: 2022-02-21
Rated 5 out of 5 by from Loving this app Customer service is great. I always use Turbo Tax.
Date published: 2022-02-21
Rated 3 out of 5 by from If I can't understand it, then......... I am a retired CPA, but have issues with TT every year. There seems to be a problem with the Iowa State process of assigning Filing Status. I file Joint on the Federal but some reason get caught up in the state return with the system automatically choosing Status 3, which apparently is some hybrid filing status of "joint but separate." I dont want to file separate for any reason, but have not been able to correct it!! May be worth an amended State return, but who knows. I cannot figure it out!!
Date published: 2022-02-21
Rated 5 out of 5 by from Love turbo tax ive been using it for years it's a great service and a live person is always there to click on for help
Date published: 2022-02-21
Rated 2 out of 5 by from TurboTax works, but... I've used TurboTax a few years now. I have always enjoyed the security I felt once I had filed, compared to other online tax filing methods. However, I feel as if its one of those "ultra savings" gimmick companies. You know they promise saving you money on filing but by the time I have filed, I've spent as much money on their products as I would a CPA. That's not the reason for the 2 star review though. I would give one star but TurboTax will at least get the job done. But, the way they go about pushing their products and their hidden charges are a bit crooked. I was persuaded to upgrade to deluxe, a $39 product "supposedly", because it would allow me to claim a credit that gave me a better return on Federal. I wasn't told that is coupled with another $39 for state automatically. So I'm up to $78 dollars and I find all this out right at the end of the hours I've spent self-filing. How do you delete the deluxe package and lose the credit it gave you? You have to clear and restart all the way over.... Sadly, you just admit your defeat since you've already put in all the work yourself and pay them they're fees. Watch out for the pay with return option, that's another $39 fee. I believe I'll go back to my CPA, let them do all the work and pay them a couple dollars more for a return that I know I get ALL of my possible credits for without UPGRADING.
Date published: 2022-02-21
Rated 5 out of 5 by from Steven was great! Steven was patient and awesome and helped me all the way through!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9086