TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
MikeWO22 from
7 hours later
Started off good but kept asking for the same information that was already put in (for example asked for my name probably 15+ times). The Repeated questions took up a lot of time. The federal part they help a decent amount so you're not lost. The State part took me probably 5 hours because I have never heard of or why I had to file Form 511. Still don't know what or how to get it hopefully that part isn't wrong because I stressed about it asked everyone I know about it and not a single person knew. Sad part I have a business degree and this confused me.
Date published: 2022-04-18
Rated 5 out of 5 by
ChrissyRaine from
Amazing and so easy!
I am a huge procrastinator and wait until the last day to do my taxes. I'm self-employed now so this is a bit tricky to get away with, but TurboTax makes things so easy and quick!
Date published: 2022-04-18
Rated 5 out of 5 by
Amee274 from
TurboTax is super lax.
The live expert Christy was very professional and courteous.
Date published: 2022-04-18
Rated 5 out of 5 by
Thatoneguy1234 from
Quick, easy and other stuff
One of my favorite features is the max benefits, the kredit karma updates are fantastic and have kept me informed of all changes to my accounts and credit as well
Date published: 2022-04-18
Rated 4 out of 5 by
Big Bobo from
Very good
Timely and efficient. I do so want to have my dinner
Date published: 2022-04-18
Rated 1 out of 5 by
Okie1969 from
Turbo Tax Premier 2022 had multiple issues
1. TurboTax requires update, or it does not launch. 2. TurboTax could not download California and Indiana state returns (after $45 state purchase). 3. Reinstall TurboTax on another computer. Selected e-file for all 3 (federal, CA, IN). Charged $50 for state e-files, and then was informed it could not e-file. Need to somehow "Add" the states back on the return. But had no instructions how to do so. 4. Reinstall TurboTax on yet another computer. Had to download CA and IN returns yet again. This time, e-files went through. Total amount of time and grief on tax filing day: ENORMOUS!
Date published: 2022-04-18
Rated 5 out of 5 by
NichNiek from
Extremely easy to use.
TurboTax was very easy to use and getting help with questions was simple. Live help was also easy to get and very informed and knowledgeable.
Date published: 2022-04-18
Rated 5 out of 5 by
Castlestar from
TurboTax is great
Easy to use. Lead you straight through the process
Date published: 2022-04-18
Rated 4 out of 5 by
April blues from
Filing fees
It's bad enough charging $25 to file state taxes, but to add another huge fee to take it out of the federal refund is outrageous!
Date published: 2022-04-18
Rated 5 out of 5 by
Fartdust69 from
Easy to use
Wasn't at all as hard as I thought it would be I'll definitely use it next year
All TurboTax® Offerings Reviews - Page 9086
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
MikeWO22 from
7 hours later
Started off good but kept asking for the same information that was already put in (for example asked for my name probably 15+ times). The Repeated questions took up a lot of time. The federal part they help a decent amount so you're not lost. The State part took me probably 5 hours because I have never heard of or why I had to file Form 511. Still don't know what or how to get it hopefully that part isn't wrong because I stressed about it asked everyone I know about it and not a single person knew. Sad part I have a business degree and this confused me.
Date published: 2022-04-18
Rated 5 out of 5 by
ChrissyRaine from
Amazing and so easy!
I am a huge procrastinator and wait until the last day to do my taxes. I'm self-employed now so this is a bit tricky to get away with, but TurboTax makes things so easy and quick!
Date published: 2022-04-18
Rated 5 out of 5 by
Amee274 from
TurboTax is super lax.
The live expert Christy was very professional and courteous.
Date published: 2022-04-18
Rated 5 out of 5 by
Thatoneguy1234 from
Quick, easy and other stuff
One of my favorite features is the max benefits, the kredit karma updates are fantastic and have kept me informed of all changes to my accounts and credit as well
Date published: 2022-04-18
Rated 4 out of 5 by
Big Bobo from
Very good
Timely and efficient. I do so want to have my dinner
Date published: 2022-04-18
Rated 1 out of 5 by
Okie1969 from
Turbo Tax Premier 2022 had multiple issues
1. TurboTax requires update, or it does not launch. 2. TurboTax could not download California and Indiana state returns (after $45 state purchase). 3. Reinstall TurboTax on another computer. Selected e-file for all 3 (federal, CA, IN). Charged $50 for state e-files, and then was informed it could not e-file. Need to somehow "Add" the states back on the return. But had no instructions how to do so. 4. Reinstall TurboTax on yet another computer. Had to download CA and IN returns yet again. This time, e-files went through. Total amount of time and grief on tax filing day: ENORMOUS!
Date published: 2022-04-18
Rated 5 out of 5 by
NichNiek from
Extremely easy to use.
TurboTax was very easy to use and getting help with questions was simple. Live help was also easy to get and very informed and knowledgeable.
Date published: 2022-04-18
Rated 5 out of 5 by
Castlestar from
TurboTax is great
Easy to use. Lead you straight through the process
Date published: 2022-04-18
Rated 4 out of 5 by
April blues from
Filing fees
It's bad enough charging $25 to file state taxes, but to add another huge fee to take it out of the federal refund is outrageous!
Date published: 2022-04-18
Rated 5 out of 5 by
Fartdust69 from
Easy to use
Wasn't at all as hard as I thought it would be I'll definitely use it next year
All TurboTax® Offerings Reviews - Page 9086
Date published: 2022-04-18