TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Is the Best! The only thing that makes me mad about Turbo Tax, is I should have started using it 30 years ago! It is easy to use and so helpful, plus it saves me money!
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome job this year! I had an error that I needed to fix and the agent helped walk me through getting it resolved, it took two calls but the second time was the charm-we were on the phone for over 90 minutes but finally fixed it.
Date published: 2023-02-28
Rated 1 out of 5 by from Buggy and Bugs never fixed I do not own Kinder Morgan stock and have not needed a K-1 from them in the 8 years that I've filed with Turbotax. I also do not own (nor never have owned) property in Lake County, although I am required to answer and sometimes work around this question year after year. The program does not print my returns...ever...and I am forced to print from a saved file. Oh, that reminds me, the only thing that saved this year was a payment coupon. My quite elderly mother was forced to pay for TurboTax because she had slightly over $1500 in interest income, although no one at TurboTax nor the programming explained this until we had spent an hour with the help center and then completed her return. (It tells you at the very end of your return.)
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Easy to use and getting your questions right then and there is perfect.
Date published: 2023-02-28
Rated 5 out of 5 by from I love Turbo Tax it is great! I was being charged for service I did not request. I talked to a rep and he was able to give me a code to remove charges. I really appreciate the courtesy I was shown
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax makes it so easy to do my taxes. I always use turobo tax to do my taxes. So easy to work at my own pace. Also luv the live chat. I had a problem entering form information and Matt came on screen and stepped me thur it. I was so glad he was there. Great help. Keep up the good work.
Date published: 2023-02-28
Rated 5 out of 5 by from Great help ! I appreciate the help from turbo taxes live representatives they really helped me !
Date published: 2023-02-28
Rated 5 out of 5 by from So easy and helpful!! Love all the self help advise and answers, which makes filing so easy!
Date published: 2023-02-28
Rated 5 out of 5 by from PEACE OF MIND EVERY YEAR GETS BETTER AND BETTER!! STILL AMAZED THAT I CAN DO THIS ON MY OWN!!
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use; Fast and Informational Always have an easy experience every year. Get to save previous years information and Employer information and it is super quick and easy to just plug in any new little details that I have for the year.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 9085
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is the Best! The only thing that makes me mad about Turbo Tax, is I should have started using it 30 years ago! It is easy to use and so helpful, plus it saves me money!
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome job this year! I had an error that I needed to fix and the agent helped walk me through getting it resolved, it took two calls but the second time was the charm-we were on the phone for over 90 minutes but finally fixed it.
Date published: 2023-02-28
Rated 1 out of 5 by from Buggy and Bugs never fixed I do not own Kinder Morgan stock and have not needed a K-1 from them in the 8 years that I've filed with Turbotax. I also do not own (nor never have owned) property in Lake County, although I am required to answer and sometimes work around this question year after year. The program does not print my returns...ever...and I am forced to print from a saved file. Oh, that reminds me, the only thing that saved this year was a payment coupon. My quite elderly mother was forced to pay for TurboTax because she had slightly over $1500 in interest income, although no one at TurboTax nor the programming explained this until we had spent an hour with the help center and then completed her return. (It tells you at the very end of your return.)
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Easy to use and getting your questions right then and there is perfect.
Date published: 2023-02-28
Rated 5 out of 5 by from I love Turbo Tax it is great! I was being charged for service I did not request. I talked to a rep and he was able to give me a code to remove charges. I really appreciate the courtesy I was shown
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax makes it so easy to do my taxes. I always use turobo tax to do my taxes. So easy to work at my own pace. Also luv the live chat. I had a problem entering form information and Matt came on screen and stepped me thur it. I was so glad he was there. Great help. Keep up the good work.
Date published: 2023-02-28
Rated 5 out of 5 by from Great help ! I appreciate the help from turbo taxes live representatives they really helped me !
Date published: 2023-02-28
Rated 5 out of 5 by from So easy and helpful!! Love all the self help advise and answers, which makes filing so easy!
Date published: 2023-02-28
Rated 5 out of 5 by from PEACE OF MIND EVERY YEAR GETS BETTER AND BETTER!! STILL AMAZED THAT I CAN DO THIS ON MY OWN!!
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use; Fast and Informational Always have an easy experience every year. Get to save previous years information and Employer information and it is super quick and easy to just plug in any new little details that I have for the year.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 9085