TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from TurboTax Failed to Calculate my Illinois Taxes Everything was great, except that I tried to file partly in Illinois and partly in Alabama, but TurboTax would not calculate my Illinois Return Correctly. It kept thinking that I had paid $0 of taxes on my ~$50k income in that state meaning I would owe ~$2.5k in taxes, but I can clearly see that on my W-2 and payslips I was withheld correctly for IL taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use The website guides you to everything with simple questions and extra explanations if you want them. I love the graphics too, they relax me.
Date published: 2023-02-27
Rated 4 out of 5 by from Nearly Perfect Overall, I feel comfortable and confident using this site and software for tax prep. This is my third year using it and it's been fairly simple and straightforward, which I appreciate. However, my only real complaint is that in the one area where I ran into difficulty and the page kept telling me to fix the problem before continuing, there was no highlight or indication of what the problem was. It took me forever to figure out what the page was asking for, and needed me to do. Some sort of hint or clue would have saved me two extra hours of frustration and aggravation.
Date published: 2023-02-27
Rated 5 out of 5 by from QUICK, EASY AS ALWAYS IF THIS IS REALLY REQUIRED THEN IT SUCKS AND TOO BAD ABLUT BEING 10 CHARACTERS SHORT.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. Been with Turbo Tax for years and it never disappoints...
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. I have been doing my own taxes with Turbo Tax for the last 4 or 5 years, it easy and fast and there is always someone there to answer my questions and help when I need it. Thank You TurboTax.
Date published: 2023-02-27
Rated 5 out of 5 by from I started with HR Block but.. Used HR block for 6 years, and this year the software wasn't working. Numbers weren't pulling over from one section to the next and the descriptions of the tax rules didn't make sense.. I use to work in a CPA firm, so I can read and understand what things mean usually.. My brother told me how much he likes TurboTax. Tried it and it made so much sense.
Date published: 2023-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME! TURBO TAX MADE IT EASY WITH STEP BY STEP INSTRUCTIONS AND EXPLANATIONS.
Date published: 2023-02-27
Rated 4 out of 5 by from Not perfect, but does the job. It seems I spent too much time modifying my printed tax reporting forms.
Date published: 2023-02-27
Rated 5 out of 5 by from 8 yrs and counting I’m just happy that in the 8 years of using the product/process I have always been able to figure things out with the intuitive support and features, and have had no tax related hiccups or issues to speak of.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9081
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Failed to Calculate my Illinois Taxes Everything was great, except that I tried to file partly in Illinois and partly in Alabama, but TurboTax would not calculate my Illinois Return Correctly. It kept thinking that I had paid $0 of taxes on my ~$50k income in that state meaning I would owe ~$2.5k in taxes, but I can clearly see that on my W-2 and payslips I was withheld correctly for IL taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use The website guides you to everything with simple questions and extra explanations if you want them. I love the graphics too, they relax me.
Date published: 2023-02-27
Rated 4 out of 5 by from Nearly Perfect Overall, I feel comfortable and confident using this site and software for tax prep. This is my third year using it and it's been fairly simple and straightforward, which I appreciate. However, my only real complaint is that in the one area where I ran into difficulty and the page kept telling me to fix the problem before continuing, there was no highlight or indication of what the problem was. It took me forever to figure out what the page was asking for, and needed me to do. Some sort of hint or clue would have saved me two extra hours of frustration and aggravation.
Date published: 2023-02-27
Rated 5 out of 5 by from QUICK, EASY AS ALWAYS IF THIS IS REALLY REQUIRED THEN IT SUCKS AND TOO BAD ABLUT BEING 10 CHARACTERS SHORT.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. Been with Turbo Tax for years and it never disappoints...
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. I have been doing my own taxes with Turbo Tax for the last 4 or 5 years, it easy and fast and there is always someone there to answer my questions and help when I need it. Thank You TurboTax.
Date published: 2023-02-27
Rated 5 out of 5 by from I started with HR Block but.. Used HR block for 6 years, and this year the software wasn't working. Numbers weren't pulling over from one section to the next and the descriptions of the tax rules didn't make sense.. I use to work in a CPA firm, so I can read and understand what things mean usually.. My brother told me how much he likes TurboTax. Tried it and it made so much sense.
Date published: 2023-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME! TURBO TAX MADE IT EASY WITH STEP BY STEP INSTRUCTIONS AND EXPLANATIONS.
Date published: 2023-02-27
Rated 4 out of 5 by from Not perfect, but does the job. It seems I spent too much time modifying my printed tax reporting forms.
Date published: 2023-02-27
Rated 5 out of 5 by from 8 yrs and counting I’m just happy that in the 8 years of using the product/process I have always been able to figure things out with the intuitive support and features, and have had no tax related hiccups or issues to speak of.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9081