TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Yep. Awesome! Great, as per usual. No complaints. Very easy to do online.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy to Use I use this every year - so easy to prepare our taxes
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is Great Guides you through the process with ease. Error checking is great
Date published: 2021-03-06
Rated 5 out of 5 by from Loved using TurboTax Was so easy and efficient! The questions asked were right on!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax was great. TurboTax was very user friendly. Belinda was a great help too. She helped answer all my questions and was very knowledgeable.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is Great!! Very Good. Only Problem I had was when was told my 8453-C was not found when transmitting it didn't send me to location to find it.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax great except for display on some screens Turbo tax was great as always except this year when certain box's came up that I needed to put data in like the payment to Turbo Tax for submitting the State tax forms, it looked like when I clicked on things they did not respond like "next" to go to a different page. It took a while to figure out that it did not like my screen resolution of 1920x1080. When I changed the resolution and went back to Turbo tax then I could see the change I had made but it looked like it was locked again so I typed in the info in the box's on the page but could not see what I was typing so had to go back to settings and change the resolution again. It did not matter what resolution I changed it to, up or down, it would let me see what I had typed from before but this meant guessing on what was going into the information box's I was filling out and not being able to see the information until I changed the resolution settings and went back to Turbo Tax. I managed to get it done that way but it delayed me for about an hour figuring that all out. This has never happened before. I do have a new Dell computer so guessing Turbo Tax was not programmed for whatever new thing this does? Still happy with Turbo Tax and will buy it again, just wanted to let you know.
Date published: 2021-03-06
Rated 3 out of 5 by from COULD BE CLEARER I have been a Turbotax user for 15 years and have always been pleased. This year it looks like a glitch in your program caused a rejection of my first filing. Went thro today and refiled...we will see how works. Anyway your process of corrections was way too vague - I had no corrections to make - the hangup was apparently all your glitch.....
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is amazing!!! TurboTax has always been more than everything you could want
Date published: 2021-03-06
Rated 5 out of 5 by from Made my life easier Turbotax is awsome! I am definately telling my family and friends about it!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 9076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yep. Awesome! Great, as per usual. No complaints. Very easy to do online.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy to Use I use this every year - so easy to prepare our taxes
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is Great Guides you through the process with ease. Error checking is great
Date published: 2021-03-06
Rated 5 out of 5 by from Loved using TurboTax Was so easy and efficient! The questions asked were right on!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax was great. TurboTax was very user friendly. Belinda was a great help too. She helped answer all my questions and was very knowledgeable.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is Great!! Very Good. Only Problem I had was when was told my 8453-C was not found when transmitting it didn't send me to location to find it.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax great except for display on some screens Turbo tax was great as always except this year when certain box's came up that I needed to put data in like the payment to Turbo Tax for submitting the State tax forms, it looked like when I clicked on things they did not respond like "next" to go to a different page. It took a while to figure out that it did not like my screen resolution of 1920x1080. When I changed the resolution and went back to Turbo tax then I could see the change I had made but it looked like it was locked again so I typed in the info in the box's on the page but could not see what I was typing so had to go back to settings and change the resolution again. It did not matter what resolution I changed it to, up or down, it would let me see what I had typed from before but this meant guessing on what was going into the information box's I was filling out and not being able to see the information until I changed the resolution settings and went back to Turbo Tax. I managed to get it done that way but it delayed me for about an hour figuring that all out. This has never happened before. I do have a new Dell computer so guessing Turbo Tax was not programmed for whatever new thing this does? Still happy with Turbo Tax and will buy it again, just wanted to let you know.
Date published: 2021-03-06
Rated 3 out of 5 by from COULD BE CLEARER I have been a Turbotax user for 15 years and have always been pleased. This year it looks like a glitch in your program caused a rejection of my first filing. Went thro today and refiled...we will see how works. Anyway your process of corrections was way too vague - I had no corrections to make - the hangup was apparently all your glitch.....
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is amazing!!! TurboTax has always been more than everything you could want
Date published: 2021-03-06
Rated 5 out of 5 by from Made my life easier Turbotax is awsome! I am definately telling my family and friends about it!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 9076