TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great experience, smooth and fast! My TurboTax expert helped every step of the way and did a very detailed job going through everything. It was smooth, fast and accurate.
Date published: 2023-02-27
Rated 5 out of 5 by from Easiest Filing Ever This was my first time using Turbotax and this has made doing my taxes an absolute breeze. I was honestly shocked at how straightforward and easy it was- they told exactly me where to find the numbers I needed, and explained the different kinds of deductions simply. I also appreciated that I didn't have to download an app to scan in my W-2s. This was the best!
Date published: 2023-02-27
Rated 5 out of 5 by from Thank you TurboTax It was so easy and helpful, I really like the process and steps
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax makes it easy! Taxes were super easy with TurboTax! This made filing taxes painless.
Date published: 2023-02-27
Rated 5 out of 5 by from Complicated taxes made easy Helpful information made filing complex taxes easy!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbotax review Talking with the product or tax specialists mostly went very well. The wait times were reasonable. The specialists either knew the answers to my questions or were able to research and find the answers for me.
Date published: 2023-02-27
Rated 4 out of 5 by from More confusing Seemed to be not as easy and was somewhat confusing at times to get the information entered.
Date published: 2023-02-27
Rated 5 out of 5 by from Good product Been using it for decades, never had a problem will continue...
Date published: 2023-02-27
Rated 1 out of 5 by from Frustrating Finished Corp taxes and Trust taxes, paid extra to e file state portions of both, attempted to E File Both, received message that taxes could not be E Filed....!!?? tried to search internet if Turbotax software was not ready, could not get an answer, Tried to call Turbotax to find out what the problem was, impossible to get customer service, all robo answers do not address problem. Seriously irritated and only a couple of weeks before taxes are due to be filed and penalties apply!!!!!!!!!!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax is great I like turbo tax, but I bought online at Walmart and I purchased Turbo tax premier with state income tax included. When I finished it shows I had to pay an additional $20.00. I called the 800 number and the operator said I owed $40.00, after being on the phone for over 30 minutes it was brought down to not owing, But it still says I owe 20.00 online.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9065
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience, smooth and fast! My TurboTax expert helped every step of the way and did a very detailed job going through everything. It was smooth, fast and accurate.
Date published: 2023-02-27
Rated 5 out of 5 by from Easiest Filing Ever This was my first time using Turbotax and this has made doing my taxes an absolute breeze. I was honestly shocked at how straightforward and easy it was- they told exactly me where to find the numbers I needed, and explained the different kinds of deductions simply. I also appreciated that I didn't have to download an app to scan in my W-2s. This was the best!
Date published: 2023-02-27
Rated 5 out of 5 by from Thank you TurboTax It was so easy and helpful, I really like the process and steps
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax makes it easy! Taxes were super easy with TurboTax! This made filing taxes painless.
Date published: 2023-02-27
Rated 5 out of 5 by from Complicated taxes made easy Helpful information made filing complex taxes easy!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbotax review Talking with the product or tax specialists mostly went very well. The wait times were reasonable. The specialists either knew the answers to my questions or were able to research and find the answers for me.
Date published: 2023-02-27
Rated 4 out of 5 by from More confusing Seemed to be not as easy and was somewhat confusing at times to get the information entered.
Date published: 2023-02-27
Rated 5 out of 5 by from Good product Been using it for decades, never had a problem will continue...
Date published: 2023-02-27
Rated 1 out of 5 by from Frustrating Finished Corp taxes and Trust taxes, paid extra to e file state portions of both, attempted to E File Both, received message that taxes could not be E Filed....!!?? tried to search internet if Turbotax software was not ready, could not get an answer, Tried to call Turbotax to find out what the problem was, impossible to get customer service, all robo answers do not address problem. Seriously irritated and only a couple of weeks before taxes are due to be filed and penalties apply!!!!!!!!!!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax is great I like turbo tax, but I bought online at Walmart and I purchased Turbo tax premier with state income tax included. When I finished it shows I had to pay an additional $20.00. I called the 800 number and the operator said I owed $40.00, after being on the phone for over 30 minutes it was brought down to not owing, But it still says I owe 20.00 online.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9065