TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is the best Always a great experience quick and easy process, definitely recommend Turbo Tax
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is so easy to use Was easy to use with no help from the professionals that were online
Date published: 2022-02-21
Rated 2 out of 5 by from Overall Mediocre Experience from a Giant Company I had to use TurboTax Premier last year because no other software would accurately take in my unusual circumstance AND multiple states; I completed them online. This year, Amazon had a really good deal on TurboTax Premier Download. I'm all for a deal if it is the same product. It is essentially the same product, but the online interface is superior to the download, which appears dated. And I ran into two major issues: (1) the software didn't allow for Charles Schwab 1099s to be imported via logging in - I had to type these by hand, as the "username/password" text boxes didn't even show up; and (2) when I went to e-file, there was an update, unbeknownst to me, preventing me from doing so, and the surprise I got for paying for the state e-file and being told e-file was not successful was painful - luckily I performed the update and e-filed no issue. The giant company bit is about the fact that TurboTax and its competitors lobby to keep tax filing complicated, and they are removing more and more ways to file for free for those who apply.
Date published: 2022-02-21
Rated 5 out of 5 by from love turbo ta always fast and easy to use never have any problems and people are very helpful
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great1 Such an easy, hassle-free way to file taxes - love it!
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is very convenient and easy to follow . I was stuck on couple issues; But the helpful people at Turbo tax responded quickly, and resolved the problems, and filed taxes online in no time. Thanks to Joe for helping me
Date published: 2022-02-21
Rated 1 out of 5 by from I hate TurboTax I hate the constant upselling while using the product and I also hate that I am unable to downgrade the package I am using without starting all over with my taxes. Of course, I can upgrade anytime because TurboTax wants my money. I will not use TurboTax next year. I have used it for more years than I can remember and I have finally had enough.
Date published: 2022-02-21
Rated 5 out of 5 by from I love turbo taxes and every year We don't have to be savvy just answer all the questions correctly they double check it for you easy to do
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax I have used your product for many years. I find it easy to use and very accurate. Thanks for doing a great job for many years.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is amazing... The live experect helped me the best way she could.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9065
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best Always a great experience quick and easy process, definitely recommend Turbo Tax
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is so easy to use Was easy to use with no help from the professionals that were online
Date published: 2022-02-21
Rated 2 out of 5 by from Overall Mediocre Experience from a Giant Company I had to use TurboTax Premier last year because no other software would accurately take in my unusual circumstance AND multiple states; I completed them online. This year, Amazon had a really good deal on TurboTax Premier Download. I'm all for a deal if it is the same product. It is essentially the same product, but the online interface is superior to the download, which appears dated. And I ran into two major issues: (1) the software didn't allow for Charles Schwab 1099s to be imported via logging in - I had to type these by hand, as the "username/password" text boxes didn't even show up; and (2) when I went to e-file, there was an update, unbeknownst to me, preventing me from doing so, and the surprise I got for paying for the state e-file and being told e-file was not successful was painful - luckily I performed the update and e-filed no issue. The giant company bit is about the fact that TurboTax and its competitors lobby to keep tax filing complicated, and they are removing more and more ways to file for free for those who apply.
Date published: 2022-02-21
Rated 5 out of 5 by from love turbo ta always fast and easy to use never have any problems and people are very helpful
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great1 Such an easy, hassle-free way to file taxes - love it!
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is very convenient and easy to follow . I was stuck on couple issues; But the helpful people at Turbo tax responded quickly, and resolved the problems, and filed taxes online in no time. Thanks to Joe for helping me
Date published: 2022-02-21
Rated 1 out of 5 by from I hate TurboTax I hate the constant upselling while using the product and I also hate that I am unable to downgrade the package I am using without starting all over with my taxes. Of course, I can upgrade anytime because TurboTax wants my money. I will not use TurboTax next year. I have used it for more years than I can remember and I have finally had enough.
Date published: 2022-02-21
Rated 5 out of 5 by from I love turbo taxes and every year We don't have to be savvy just answer all the questions correctly they double check it for you easy to do
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax I have used your product for many years. I find it easy to use and very accurate. Thanks for doing a great job for many years.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is amazing... The live experect helped me the best way she could.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9065