TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Simple and easy to follow Didn't need to engage a live person. everything was thoroughly explained as we went through the process. Quick, simple and easy.
Date published: 2021-02-25
Rated 5 out of 5 by from quick and easy very easy to navigate, simple to use. i use turbo tax yearly
Date published: 2021-02-25
Rated 5 out of 5 by from very easy quick easy thorough. First time filer and felt like all of my tax situations were addressed!!
Date published: 2021-02-25
Rated 5 out of 5 by from Torbo Tax is Awesome Turbo tax is so easy fast and reliable. I love to do my family and friends taxes on turbo tax. Thank. You
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use I didn't need any assistance because this is the third year I have used the program
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is fantastic! Very easy! Even I can do it!!! This is the third year and very happy.
Date published: 2021-02-25
Rated 5 out of 5 by from I really like using TurboTax! The programs explain everything in easy to understand terms, and I had a few questions concerning my taxes. I was able to schedule a phone call with a tax expert and she was able to answer all of my questions.
Date published: 2021-02-25
Rated 5 out of 5 by from nICE AND SIMPLE I was unable to chat with a rep. but I figured it iut
Date published: 2021-02-25
Rated 4 out of 5 by from Good but not Perfect In general my experience was very good. Screens were laid out well and the guidance that was provided was adequate. Unfortunately, the fact that TurboTax Business does not allow for electronic import of 1099-B information required that I spend several hours of manual effort. Additionally, when "Help" is requested, the small screen that is provided has scrolling controls that are unique and frankly not very good. Workable, but would be better if they matched normal Windows scrolling controls. Finally, the 1099-B process allows for direct editing of only the first fifty entries. Beyond this, it is necessary to go into the individual 8949 forms and change them. Not cool!
Date published: 2021-02-25
Rated 1 out of 5 by from Endless loop and crash when trying to file I received an endless loop when trying to file with my 1099-B from Webull. I was asked to put in the date for a security I traded although the date was already input on file. The page would freeze and I had to wait about 5mins each time to type in the date, just to be asked it again on the next page. I did this 10+ times before calling support. The person helping me was wonderful, but her supervisor blamed me for turbotax's error and inability to load the webpage. Then she told me to update my computer. When I told her it was, she said she wasn't going to help us anymore. I was finally able to submit my return after deleting the entire 1099-B and just inputting the totals.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 9062
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple and easy to follow Didn't need to engage a live person. everything was thoroughly explained as we went through the process. Quick, simple and easy.
Date published: 2021-02-25
Rated 5 out of 5 by from quick and easy very easy to navigate, simple to use. i use turbo tax yearly
Date published: 2021-02-25
Rated 5 out of 5 by from very easy quick easy thorough. First time filer and felt like all of my tax situations were addressed!!
Date published: 2021-02-25
Rated 5 out of 5 by from Torbo Tax is Awesome Turbo tax is so easy fast and reliable. I love to do my family and friends taxes on turbo tax. Thank. You
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use I didn't need any assistance because this is the third year I have used the program
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is fantastic! Very easy! Even I can do it!!! This is the third year and very happy.
Date published: 2021-02-25
Rated 5 out of 5 by from I really like using TurboTax! The programs explain everything in easy to understand terms, and I had a few questions concerning my taxes. I was able to schedule a phone call with a tax expert and she was able to answer all of my questions.
Date published: 2021-02-25
Rated 5 out of 5 by from nICE AND SIMPLE I was unable to chat with a rep. but I figured it iut
Date published: 2021-02-25
Rated 4 out of 5 by from Good but not Perfect In general my experience was very good. Screens were laid out well and the guidance that was provided was adequate. Unfortunately, the fact that TurboTax Business does not allow for electronic import of 1099-B information required that I spend several hours of manual effort. Additionally, when "Help" is requested, the small screen that is provided has scrolling controls that are unique and frankly not very good. Workable, but would be better if they matched normal Windows scrolling controls. Finally, the 1099-B process allows for direct editing of only the first fifty entries. Beyond this, it is necessary to go into the individual 8949 forms and change them. Not cool!
Date published: 2021-02-25
Rated 1 out of 5 by from Endless loop and crash when trying to file I received an endless loop when trying to file with my 1099-B from Webull. I was asked to put in the date for a security I traded although the date was already input on file. The page would freeze and I had to wait about 5mins each time to type in the date, just to be asked it again on the next page. I did this 10+ times before calling support. The person helping me was wonderful, but her supervisor blamed me for turbotax's error and inability to load the webpage. Then she told me to update my computer. When I told her it was, she said she wasn't going to help us anymore. I was finally able to submit my return after deleting the entire 1099-B and just inputting the totals.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 9062