TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Update problems Does fine doing taxes. But the automatic update kept failing. Finally, after spending almost an hour on the phone with Intuit, we uninstalled and reinstalled on a different drive in order to get the update to succeed. Also, it's very frustrating to pay for the product and then have to pay again every year to e-file a state, even though the product "includes one free state".
Date published: 2022-04-17
Rated 5 out of 5 by from very user friendly and detail oriented excellent experience very simple to navigate very detailed
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax has been better in the past. In past years, at the end of this experience, you would compare years I had filed with one another, noting where there were changes or discrepancies. I appreciated that comparison, which has disappeared. Please bring it back.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Simple and easy to use. Great directions and support.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax makes filing easy!! Great experience, no complaints! I will be a continuous customer for years to come!
Date published: 2022-04-17
Rated 2 out of 5 by from Not so simple My taxes are pretty straight forward and i've been using the free edition for a while. This past year i joined a company that contributes to an HSA and now all of a sudden, my taxes aren't considered a simple return anymore so i had to spend +$150 to file
Date published: 2022-04-17
Rated 4 out of 5 by from Worked fine except.... Had problem with 529 Plan and the college credit optimization calculator. Had to figure it out on my own.
Date published: 2022-04-17
Rated 4 out of 5 by from Very good tax tool! Tool improves year over year! Easy to use and step by step guides every phase.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! This is the first time I do the tax return on my own, and Turbo Tax is really professional and helpful!
Date published: 2022-04-17
Rated 5 out of 5 by from thank you very nice thank you i would use them again thank you
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9058
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Update problems Does fine doing taxes. But the automatic update kept failing. Finally, after spending almost an hour on the phone with Intuit, we uninstalled and reinstalled on a different drive in order to get the update to succeed. Also, it's very frustrating to pay for the product and then have to pay again every year to e-file a state, even though the product "includes one free state".
Date published: 2022-04-17
Rated 5 out of 5 by from very user friendly and detail oriented excellent experience very simple to navigate very detailed
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax has been better in the past. In past years, at the end of this experience, you would compare years I had filed with one another, noting where there were changes or discrepancies. I appreciated that comparison, which has disappeared. Please bring it back.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Simple and easy to use. Great directions and support.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax makes filing easy!! Great experience, no complaints! I will be a continuous customer for years to come!
Date published: 2022-04-17
Rated 2 out of 5 by from Not so simple My taxes are pretty straight forward and i've been using the free edition for a while. This past year i joined a company that contributes to an HSA and now all of a sudden, my taxes aren't considered a simple return anymore so i had to spend +$150 to file
Date published: 2022-04-17
Rated 4 out of 5 by from Worked fine except.... Had problem with 529 Plan and the college credit optimization calculator. Had to figure it out on my own.
Date published: 2022-04-17
Rated 4 out of 5 by from Very good tax tool! Tool improves year over year! Easy to use and step by step guides every phase.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! This is the first time I do the tax return on my own, and Turbo Tax is really professional and helpful!
Date published: 2022-04-17
Rated 5 out of 5 by from thank you very nice thank you i would use them again thank you
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 9058