TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Horrible product! I upgraded to the Live Deluxe because I needed assistance. I was on the chat for 1 hour and 20 minutes. Marianna had no idea how to answer my question, then blamed me, and hung up on me without answering my question. I was supposed to get a $30 credit for filing by 2/28. I was unable to do that because I still didn't have an answer. So I had to pay more money for nothing. I will never use this product again.
Date published: 2021-03-02
Rated 5 out of 5 by from Reliable and user friendly TurboTax has been my annual routine for nearly a decade. It's never failed to provide me with the information and guidance I need to feel confident in doing my taxes. I'll come back every year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is SO EASY This was my first time filing taxes and it could not have been easier! 10/10, going to recommend to everyone my age!
Date published: 2021-03-02
Rated 3 out of 5 by from hmmm I really like the ease of use but there are some areas that are hard to understand and of course if you want and upgraded peace of mind...you guessed you have to upgrade.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax Premier stepped me through whole process and gave me my best options for filing to ensure maximum deductions in order to maximize my refund.
Date published: 2021-03-02
Rated 2 out of 5 by from turbo tax fast easy and not too time consuming but sometimes confusing.
Date published: 2021-03-02
Rated 5 out of 5 by from loving TurboTax My first time doing this by myself this year after being divorced.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is my favorite Very easy to use and very fast. I have been using for about 10 years. Thanks very much for turbotax.
Date published: 2021-03-02
Rated 5 out of 5 by from so fast and easy easiest experience..will use again and recommend to everyone
Date published: 2021-03-02
Rated 5 out of 5 by from so easy the question mark link really did help . and the new format does not make me feel like I am doing something taxing.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible product! I upgraded to the Live Deluxe because I needed assistance. I was on the chat for 1 hour and 20 minutes. Marianna had no idea how to answer my question, then blamed me, and hung up on me without answering my question. I was supposed to get a $30 credit for filing by 2/28. I was unable to do that because I still didn't have an answer. So I had to pay more money for nothing. I will never use this product again.
Date published: 2021-03-02
Rated 5 out of 5 by from Reliable and user friendly TurboTax has been my annual routine for nearly a decade. It's never failed to provide me with the information and guidance I need to feel confident in doing my taxes. I'll come back every year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is SO EASY This was my first time filing taxes and it could not have been easier! 10/10, going to recommend to everyone my age!
Date published: 2021-03-02
Rated 3 out of 5 by from hmmm I really like the ease of use but there are some areas that are hard to understand and of course if you want and upgraded peace of mind...you guessed you have to upgrade.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax Premier stepped me through whole process and gave me my best options for filing to ensure maximum deductions in order to maximize my refund.
Date published: 2021-03-02
Rated 2 out of 5 by from turbo tax fast easy and not too time consuming but sometimes confusing.
Date published: 2021-03-02
Rated 5 out of 5 by from loving TurboTax My first time doing this by myself this year after being divorced.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is my favorite Very easy to use and very fast. I have been using for about 10 years. Thanks very much for turbotax.
Date published: 2021-03-02
Rated 5 out of 5 by from so fast and easy easiest experience..will use again and recommend to everyone
Date published: 2021-03-02
Rated 5 out of 5 by from so easy the question mark link really did help . and the new format does not make me feel like I am doing something taxing.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9056