TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
SusieQ252023 from
Premier Turbo Tax is great and easy to use.
I did taxes under 4 hours a record for me I will use Premier Turbo Tax next year..
Date published: 2023-02-27
Rated 2 out of 5 by
Torch1920 from
Super disappointing
I spent almost 2 hours with one of your associates to figure out my problem. I think it was a software glitch. Turbo Tax used to be really easy. It's turning into an unworkable night mare. I'm so glad I had a smart and resilient person to help me.
Date published: 2023-02-27
Rated 5 out of 5 by
Shelley D Ohio from
th Year using Turbo tax Love it
Easy But if you need help the help is there ,this is service that i would recommend to others!!!
Date published: 2023-02-27
Rated 5 out of 5 by
thebeardednicnac from
simple and fast
saves time simple and fast very easy to use and very helpful
Date published: 2023-02-27
Rated 3 out of 5 by
ljjones2016 from
TurboTax Failed to Calculate my Illinois Taxes
Everything was great, except that I tried to file partly in Illinois and partly in Alabama, but TurboTax would not calculate my Illinois Return Correctly. It kept thinking that I had paid $0 of taxes on my ~$50k income in that state meaning I would owe ~$2.5k in taxes, but I can clearly see that on my W-2 and payslips I was withheld correctly for IL taxes.
Date published: 2023-02-27
Rated 5 out of 5 by
Janis Joplin from
Easy to use
The website guides you to everything with simple questions and extra explanations if you want them. I love the graphics too, they relax me.
Date published: 2023-02-27
Rated 4 out of 5 by
Kate3258 from
Nearly Perfect
Overall, I feel comfortable and confident using this site and software for tax prep. This is my third year using it and it's been fairly simple and straightforward, which I appreciate. However, my only real complaint is that in the one area where I ran into difficulty and the page kept telling me to fix the problem before continuing, there was no highlight or indication of what the problem was. It took me forever to figure out what the page was asking for, and needed me to do. Some sort of hint or clue would have saved me two extra hours of frustration and aggravation.
Date published: 2023-02-27
Rated 5 out of 5 by
NORTHCOUNTRYGIRL from
QUICK, EASY AS ALWAYS
IF THIS IS REALLY REQUIRED THEN IT SUCKS AND TOO BAD ABLUT BEING 10 CHARACTERS SHORT.
Date published: 2023-02-27
Rated 5 out of 5 by
MellowMikeyMan from
Turbo Tax is amazing.
Been with Turbo Tax for years and it never disappoints...
Date published: 2023-02-27
Rated 5 out of 5 by
McCollum Family from
Turbo Tax is amazing.
I have been doing my own taxes with Turbo Tax for the last 4 or 5 years, it easy and fast and there is always someone there to answer my questions and help when I need it. Thank You TurboTax.
All TurboTax® Offerings Reviews - Page 9056
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
SusieQ252023 from
Premier Turbo Tax is great and easy to use.
I did taxes under 4 hours a record for me I will use Premier Turbo Tax next year..
Date published: 2023-02-27
Rated 2 out of 5 by
Torch1920 from
Super disappointing
I spent almost 2 hours with one of your associates to figure out my problem. I think it was a software glitch. Turbo Tax used to be really easy. It's turning into an unworkable night mare. I'm so glad I had a smart and resilient person to help me.
Date published: 2023-02-27
Rated 5 out of 5 by
Shelley D Ohio from
th Year using Turbo tax Love it
Easy But if you need help the help is there ,this is service that i would recommend to others!!!
Date published: 2023-02-27
Rated 5 out of 5 by
thebeardednicnac from
simple and fast
saves time simple and fast very easy to use and very helpful
Date published: 2023-02-27
Rated 3 out of 5 by
ljjones2016 from
TurboTax Failed to Calculate my Illinois Taxes
Everything was great, except that I tried to file partly in Illinois and partly in Alabama, but TurboTax would not calculate my Illinois Return Correctly. It kept thinking that I had paid $0 of taxes on my ~$50k income in that state meaning I would owe ~$2.5k in taxes, but I can clearly see that on my W-2 and payslips I was withheld correctly for IL taxes.
Date published: 2023-02-27
Rated 5 out of 5 by
Janis Joplin from
Easy to use
The website guides you to everything with simple questions and extra explanations if you want them. I love the graphics too, they relax me.
Date published: 2023-02-27
Rated 4 out of 5 by
Kate3258 from
Nearly Perfect
Overall, I feel comfortable and confident using this site and software for tax prep. This is my third year using it and it's been fairly simple and straightforward, which I appreciate. However, my only real complaint is that in the one area where I ran into difficulty and the page kept telling me to fix the problem before continuing, there was no highlight or indication of what the problem was. It took me forever to figure out what the page was asking for, and needed me to do. Some sort of hint or clue would have saved me two extra hours of frustration and aggravation.
Date published: 2023-02-27
Rated 5 out of 5 by
NORTHCOUNTRYGIRL from
QUICK, EASY AS ALWAYS
IF THIS IS REALLY REQUIRED THEN IT SUCKS AND TOO BAD ABLUT BEING 10 CHARACTERS SHORT.
Date published: 2023-02-27
Rated 5 out of 5 by
MellowMikeyMan from
Turbo Tax is amazing.
Been with Turbo Tax for years and it never disappoints...
Date published: 2023-02-27
Rated 5 out of 5 by
McCollum Family from
Turbo Tax is amazing.
I have been doing my own taxes with Turbo Tax for the last 4 or 5 years, it easy and fast and there is always someone there to answer my questions and help when I need it. Thank You TurboTax.
All TurboTax® Offerings Reviews - Page 9056
Date published: 2023-02-27