TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Premier Turbo Tax is great and easy to use. I did taxes under 4 hours a record for me I will use Premier Turbo Tax next year..
Date published: 2023-02-27
Rated 2 out of 5 by from Super disappointing I spent almost 2 hours with one of your associates to figure out my problem. I think it was a software glitch. Turbo Tax used to be really easy. It's turning into an unworkable night mare. I'm so glad I had a smart and resilient person to help me.
Date published: 2023-02-27
Rated 5 out of 5 by from th Year using Turbo tax Love it Easy But if you need help the help is there ,this is service that i would recommend to others!!!
Date published: 2023-02-27
Rated 5 out of 5 by from simple and fast saves time simple and fast very easy to use and very helpful
Date published: 2023-02-27
Rated 3 out of 5 by from TurboTax Failed to Calculate my Illinois Taxes Everything was great, except that I tried to file partly in Illinois and partly in Alabama, but TurboTax would not calculate my Illinois Return Correctly. It kept thinking that I had paid $0 of taxes on my ~$50k income in that state meaning I would owe ~$2.5k in taxes, but I can clearly see that on my W-2 and payslips I was withheld correctly for IL taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use The website guides you to everything with simple questions and extra explanations if you want them. I love the graphics too, they relax me.
Date published: 2023-02-27
Rated 4 out of 5 by from Nearly Perfect Overall, I feel comfortable and confident using this site and software for tax prep. This is my third year using it and it's been fairly simple and straightforward, which I appreciate. However, my only real complaint is that in the one area where I ran into difficulty and the page kept telling me to fix the problem before continuing, there was no highlight or indication of what the problem was. It took me forever to figure out what the page was asking for, and needed me to do. Some sort of hint or clue would have saved me two extra hours of frustration and aggravation.
Date published: 2023-02-27
Rated 5 out of 5 by from QUICK, EASY AS ALWAYS IF THIS IS REALLY REQUIRED THEN IT SUCKS AND TOO BAD ABLUT BEING 10 CHARACTERS SHORT.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. Been with Turbo Tax for years and it never disappoints...
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. I have been doing my own taxes with Turbo Tax for the last 4 or 5 years, it easy and fast and there is always someone there to answer my questions and help when I need it. Thank You TurboTax.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Premier Turbo Tax is great and easy to use. I did taxes under 4 hours a record for me I will use Premier Turbo Tax next year..
Date published: 2023-02-27
Rated 2 out of 5 by from Super disappointing I spent almost 2 hours with one of your associates to figure out my problem. I think it was a software glitch. Turbo Tax used to be really easy. It's turning into an unworkable night mare. I'm so glad I had a smart and resilient person to help me.
Date published: 2023-02-27
Rated 5 out of 5 by from th Year using Turbo tax Love it Easy But if you need help the help is there ,this is service that i would recommend to others!!!
Date published: 2023-02-27
Rated 5 out of 5 by from simple and fast saves time simple and fast very easy to use and very helpful
Date published: 2023-02-27
Rated 3 out of 5 by from TurboTax Failed to Calculate my Illinois Taxes Everything was great, except that I tried to file partly in Illinois and partly in Alabama, but TurboTax would not calculate my Illinois Return Correctly. It kept thinking that I had paid $0 of taxes on my ~$50k income in that state meaning I would owe ~$2.5k in taxes, but I can clearly see that on my W-2 and payslips I was withheld correctly for IL taxes.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use The website guides you to everything with simple questions and extra explanations if you want them. I love the graphics too, they relax me.
Date published: 2023-02-27
Rated 4 out of 5 by from Nearly Perfect Overall, I feel comfortable and confident using this site and software for tax prep. This is my third year using it and it's been fairly simple and straightforward, which I appreciate. However, my only real complaint is that in the one area where I ran into difficulty and the page kept telling me to fix the problem before continuing, there was no highlight or indication of what the problem was. It took me forever to figure out what the page was asking for, and needed me to do. Some sort of hint or clue would have saved me two extra hours of frustration and aggravation.
Date published: 2023-02-27
Rated 5 out of 5 by from QUICK, EASY AS ALWAYS IF THIS IS REALLY REQUIRED THEN IT SUCKS AND TOO BAD ABLUT BEING 10 CHARACTERS SHORT.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. Been with Turbo Tax for years and it never disappoints...
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. I have been doing my own taxes with Turbo Tax for the last 4 or 5 years, it easy and fast and there is always someone there to answer my questions and help when I need it. Thank You TurboTax.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9056