TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281575 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from No Downgrading if you don't use the upgrade!!!!!!! You can always upgrade but downgrading is a pain. Who in there right mind would want to go through all that work and then have to restart but upgrading is a whole other deal... I think that when asked to pick a grade that it would include that you can always upgrade in the middle of filing but when none of the resources are used, you would have to restart completely to down grade and the prices kept changing... like what was the real price and how come I didnt get to see the other page for basic in the first place???
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax was great! Easy to use. Waked me through everything step by step.
Date published: 2021-03-02
Rated 2 out of 5 by from Steep Fee for Premier for a very small C. Gain Using TurboTax for 8 years, I've always used Turbo Tax's services for free. 2020, I had opened an account where I accrued capital gains; albeit, very nominal, the steep fee of $90 is deeply concerning especially where my AGI had dropped and currently unemployed. The only reason I went forward with the return is only because I already went half-way through the tax refund process. Additionally, I was not happy to find out the "no out-of-pocket" fee for removing the tax prep fee is literal. Not necessarily "Free" as I noticed an additional $40 charge when I attempted to use the convenient offer.
Date published: 2021-03-02
Rated 4 out of 5 by from Great service I have enjoyed using TurboTax throughout the years, I enjoy the fact that they keep your tax information from the last year. I think the price they charge is a little excessive. Especially considering I have to input my own information. ALSO BE AWARE THAT IF YOU CHOOSE TO PAY THE FEES WITH YOUR RETURN THEY TAKE AN ADDITIONAL $40.
Date published: 2021-03-02
Rated 5 out of 5 by from A High-Quality Software This is a really good product, which gives you good hints and explain things really well. Highly recommended.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent interface and tax guidance step by step I really appreciated the Military discounted package, and as always the filing process has been so much easier since last 5 year. Keep the good work up!
Date published: 2021-03-02
Rated 5 out of 5 by from It was so easy It was simple and amazing they helped me all the way. They broke it down so you could understand.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is A-Ma-Zing! I like when my taxes are Prepared by TurboTax. I lean something that I didn't know.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Great software. it helps me a lot and save time. Thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from Save Money- Live Better! College student & full time bartender so filing taxes can get complicated, but not with Turbo Tax. They made it easy to file my taxes and figure out what tax breaks I qualify for!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9053
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No Downgrading if you don't use the upgrade!!!!!!! You can always upgrade but downgrading is a pain. Who in there right mind would want to go through all that work and then have to restart but upgrading is a whole other deal... I think that when asked to pick a grade that it would include that you can always upgrade in the middle of filing but when none of the resources are used, you would have to restart completely to down grade and the prices kept changing... like what was the real price and how come I didnt get to see the other page for basic in the first place???
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax was great! Easy to use. Waked me through everything step by step.
Date published: 2021-03-02
Rated 2 out of 5 by from Steep Fee for Premier for a very small C. Gain Using TurboTax for 8 years, I've always used Turbo Tax's services for free. 2020, I had opened an account where I accrued capital gains; albeit, very nominal, the steep fee of $90 is deeply concerning especially where my AGI had dropped and currently unemployed. The only reason I went forward with the return is only because I already went half-way through the tax refund process. Additionally, I was not happy to find out the "no out-of-pocket" fee for removing the tax prep fee is literal. Not necessarily "Free" as I noticed an additional $40 charge when I attempted to use the convenient offer.
Date published: 2021-03-02
Rated 4 out of 5 by from Great service I have enjoyed using TurboTax throughout the years, I enjoy the fact that they keep your tax information from the last year. I think the price they charge is a little excessive. Especially considering I have to input my own information. ALSO BE AWARE THAT IF YOU CHOOSE TO PAY THE FEES WITH YOUR RETURN THEY TAKE AN ADDITIONAL $40.
Date published: 2021-03-02
Rated 5 out of 5 by from A High-Quality Software This is a really good product, which gives you good hints and explain things really well. Highly recommended.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent interface and tax guidance step by step I really appreciated the Military discounted package, and as always the filing process has been so much easier since last 5 year. Keep the good work up!
Date published: 2021-03-02
Rated 5 out of 5 by from It was so easy It was simple and amazing they helped me all the way. They broke it down so you could understand.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is A-Ma-Zing! I like when my taxes are Prepared by TurboTax. I lean something that I didn't know.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Great software. it helps me a lot and save time. Thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from Save Money- Live Better! College student & full time bartender so filing taxes can get complicated, but not with Turbo Tax. They made it easy to file my taxes and figure out what tax breaks I qualify for!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9053