TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 5 out of 5 by
Cloud 57 from
Couldn’t do it without Turbo Tax
Turbo Tax guides you through everything you need to successfully download or fill in all the information to be able to file your taxes!
Date published: 2022-04-15
Rated 4 out of 5 by
MusicAngel415 from
Easy to use
I find it easy to use. I just wish it wouldn't keep trying to sell me products after I decide which package I want to use.
Date published: 2022-04-15
Rated 2 out of 5 by
JoeS168 from
Disappointing
Turbo Tax did not give clear enough explanation in how to fix a small problem it identified. At the end, I had to use paper filing instead of e-file. Disappointing after 8 years of using Turbo Tax.
Date published: 2022-04-15
Rated 5 out of 5 by
fourwayk from
Great Tax Software
Support for cyrpto is very good. Easy to understand instructions.
Date published: 2022-04-15
Rated 5 out of 5 by
ESGumby from
My first time using turbotax without my ex
loved your site I'm not very good using computers and needed online help which was awesome! Name of person that helped is Leta hope that I got that name right?
Date published: 2022-04-15
Rated 5 out of 5 by
matt 53 from
great service
Turbotax walked me through return, very easy, they walked me through return
Date published: 2022-04-15
Rated 5 out of 5 by
Bobby R 95757 from
User friendly, easy, and efficient
I need assistance to open my refi deduction. I got it. Used the program and it was easy and efficient
Date published: 2022-04-15
Rated 3 out of 5 by
sandman2468 from
Not as seamless as past years
Support for online version vs desktop version inconsistent (Crypto support). Chase bank integration for 1099b was confusing. Support agents were terrible.
Date published: 2022-04-15
Rated 5 out of 5 by
DFTX from
TurboTax is Easy to Use
TurboTax gives you the flexibility to go Step by Step so you don't miss anything or to Choose Your Own, if you have to go back and revisit a specific area. I have used TurboTax for years, including their Support Team when I have had some tricky situations to report. The Support Team has always been outstanding and very knowledgeable.
Date published: 2022-04-15
Rated 5 out of 5 by
Rockey_J from
Turbo Tax makes the stress of taxes easier!
I have been using TurboTax for 7 years. I compared it once when I had my taxes done and the total refund was almost exactly the same.
All TurboTax® Offerings Reviews - Page 9041
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cloud 57 from
Couldn’t do it without Turbo Tax
Turbo Tax guides you through everything you need to successfully download or fill in all the information to be able to file your taxes!
Date published: 2022-04-15
Rated 4 out of 5 by
MusicAngel415 from
Easy to use
I find it easy to use. I just wish it wouldn't keep trying to sell me products after I decide which package I want to use.
Date published: 2022-04-15
Rated 2 out of 5 by
JoeS168 from
Disappointing
Turbo Tax did not give clear enough explanation in how to fix a small problem it identified. At the end, I had to use paper filing instead of e-file. Disappointing after 8 years of using Turbo Tax.
Date published: 2022-04-15
Rated 5 out of 5 by
fourwayk from
Great Tax Software
Support for cyrpto is very good. Easy to understand instructions.
Date published: 2022-04-15
Rated 5 out of 5 by
ESGumby from
My first time using turbotax without my ex
loved your site I'm not very good using computers and needed online help which was awesome! Name of person that helped is Leta hope that I got that name right?
Date published: 2022-04-15
Rated 5 out of 5 by
matt 53 from
great service
Turbotax walked me through return, very easy, they walked me through return
Date published: 2022-04-15
Rated 5 out of 5 by
Bobby R 95757 from
User friendly, easy, and efficient
I need assistance to open my refi deduction. I got it. Used the program and it was easy and efficient
Date published: 2022-04-15
Rated 3 out of 5 by
sandman2468 from
Not as seamless as past years
Support for online version vs desktop version inconsistent (Crypto support). Chase bank integration for 1099b was confusing. Support agents were terrible.
Date published: 2022-04-15
Rated 5 out of 5 by
DFTX from
TurboTax is Easy to Use
TurboTax gives you the flexibility to go Step by Step so you don't miss anything or to Choose Your Own, if you have to go back and revisit a specific area. I have used TurboTax for years, including their Support Team when I have had some tricky situations to report. The Support Team has always been outstanding and very knowledgeable.
Date published: 2022-04-15
Rated 5 out of 5 by
Rockey_J from
Turbo Tax makes the stress of taxes easier!
I have been using TurboTax for 7 years. I compared it once when I had my taxes done and the total refund was almost exactly the same.
All TurboTax® Offerings Reviews - Page 9041
Date published: 2022-04-15