TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from e-File is great if you are not doing an Extension You cannot e-File just the State Tax Forms if you are doing an Extension on your Federal Taxes. Also my State Tax application did not integrate with the Turbotax EFT programming with the West Virginia Tax Department queries.
Date published: 2023-04-19
Rated 2 out of 5 by from eh more confusing than before. not so sure ill use it next year
Date published: 2023-04-19
Rated 3 out of 5 by from More bugs than before. Cumbersome Editing I've used Turbotax since Year 1 and have always loved the ease of use. Sadly that is gone. Year after year the system has gotten more cumbersome, less user friendly, inundated with frequent asks to "Upgrade". The nickel and diming effect is real. But mostly the user side is nowhere near what it used to be. Editing is awful and you constantly have to resift through pages that are already completed. This will be the last time I use Turbotax.
Date published: 2023-04-19
Rated 5 out of 5 by from Erica W. Is phenomenal! Patience beyon! TAXDAY!><> Erica W. Was knowledgeable, patient and kindhearted with a calming spirit. Always need an Eric's W. In our corner. I believe she's a fantastic person to develop and grow beyond this identity! Treasure and reward an individual like this in your company!
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX IS THE BOMB I WAS LATE TRYING TO DO MY TAXES AND TURBO TAX MADE IT SO EASY AND HAD MY 2021 TAX INFO AT HAND
Date published: 2023-04-19
Rated 4 out of 5 by from It works but it's not as clear as it could be TurboTax does a decent job and overall it's easy to use. However when it came time to review what I owed and what I would receive it was very unclear as to how it came to those numbers. I couldn't drill down into why I owed state taxes and for federal it showed me as getting a return when actually I had just paid an estimate thinking I was going to need an extension.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy TurboTax made filling easy and pain free. The links to help understand topics were handy and provided adequate understanding and suggestions, when applicable, to be able to confidently move through the forms.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is the best easy to use................ I love using turbo tax...
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Helpful Overall the process wasn't bad. I liked the features that allowed me to add and subtract details and other information without having to enter in every piece.
Date published: 2023-04-19
Rated 4 out of 5 by from ok too many repetitive questions. I don't like answering questions.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 905
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from e-File is great if you are not doing an Extension You cannot e-File just the State Tax Forms if you are doing an Extension on your Federal Taxes. Also my State Tax application did not integrate with the Turbotax EFT programming with the West Virginia Tax Department queries.
Date published: 2023-04-19
Rated 2 out of 5 by from eh more confusing than before. not so sure ill use it next year
Date published: 2023-04-19
Rated 3 out of 5 by from More bugs than before. Cumbersome Editing I've used Turbotax since Year 1 and have always loved the ease of use. Sadly that is gone. Year after year the system has gotten more cumbersome, less user friendly, inundated with frequent asks to "Upgrade". The nickel and diming effect is real. But mostly the user side is nowhere near what it used to be. Editing is awful and you constantly have to resift through pages that are already completed. This will be the last time I use Turbotax.
Date published: 2023-04-19
Rated 5 out of 5 by from Erica W. Is phenomenal! Patience beyon! TAXDAY!><> Erica W. Was knowledgeable, patient and kindhearted with a calming spirit. Always need an Eric's W. In our corner. I believe she's a fantastic person to develop and grow beyond this identity! Treasure and reward an individual like this in your company!
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX IS THE BOMB I WAS LATE TRYING TO DO MY TAXES AND TURBO TAX MADE IT SO EASY AND HAD MY 2021 TAX INFO AT HAND
Date published: 2023-04-19
Rated 4 out of 5 by from It works but it's not as clear as it could be TurboTax does a decent job and overall it's easy to use. However when it came time to review what I owed and what I would receive it was very unclear as to how it came to those numbers. I couldn't drill down into why I owed state taxes and for federal it showed me as getting a return when actually I had just paid an estimate thinking I was going to need an extension.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy TurboTax made filling easy and pain free. The links to help understand topics were handy and provided adequate understanding and suggestions, when applicable, to be able to confidently move through the forms.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is the best easy to use................ I love using turbo tax...
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Helpful Overall the process wasn't bad. I liked the features that allowed me to add and subtract details and other information without having to enter in every piece.
Date published: 2023-04-19
Rated 4 out of 5 by from ok too many repetitive questions. I don't like answering questions.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 905