TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
sjbcpm1 from
Program put income in that I did not have
Went to file and program went from refund of $1318 changed to $2000+. my investigated found program added $3748 In Child credit. I do not have kids????
Date published: 2022-04-03
Rated 2 out of 5 by
gsaker from
needs improvement
not a straightforward as expected- A lot of forms are not available and little explanation- Very easy to make mistakes
Date published: 2022-04-03
Rated 5 out of 5 by
Jearl and Linda from
Turbo Tax is great.
TurboTax walks you through every step of the way. Don’t let it intimidate you; just go with it.
Date published: 2022-04-03
Rated 5 out of 5 by
SUZHF from
taxes made easy
Turbo Tax has been my go to tax guy since 2007 when my dad passed.
Date published: 2022-04-03
Rated 4 out of 5 by
dqanddq from
Been using TurboTax for years
Step by Step , explanations along the way if needed.. Able to import financial info if want to, saving time, and accurate.
Date published: 2022-04-03
Rated 5 out of 5 by
Sam787 from
Turbo Tax is OUTSTANDING!!!
Easy and simple to understand. Anticipates problem question and is standing by with explanation and solutions. I have used Turbo Tax since 1989 (with a dot matrix printer) and I have used it every year since. Does not disappoint -- it gets better every year.
Date published: 2022-04-03
Rated 5 out of 5 by
Babbette56 from
FABULOUS!!!!
TurboTax is the best service I have ever used. Simple, direct, easy to understand-what else could someone want when having to deal with the federal government. I highly recommend TurboTax to anyone that has to file income taxes!!
Date published: 2022-04-03
Rated 5 out of 5 by
VT Best from
So Easy!
I really like Turbo tax because it's so simple and easy to use.
Date published: 2022-04-03
Rated 5 out of 5 by
Victor Patidar from
TurboTax - user friendly
Product features are very defined and very user friendly.
Date published: 2022-04-03
Rated 5 out of 5 by
cath022 from
Great Experience with Customer Service
Christine and her team did an incredible job of being extremely communicative and helpful. My tax expert worked quickly and efficiently and answered all of my questions!
All TurboTax® Offerings Reviews - Page 9028
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
sjbcpm1 from
Program put income in that I did not have
Went to file and program went from refund of $1318 changed to $2000+. my investigated found program added $3748 In Child credit. I do not have kids????
Date published: 2022-04-03
Rated 2 out of 5 by
gsaker from
needs improvement
not a straightforward as expected- A lot of forms are not available and little explanation- Very easy to make mistakes
Date published: 2022-04-03
Rated 5 out of 5 by
Jearl and Linda from
Turbo Tax is great.
TurboTax walks you through every step of the way. Don’t let it intimidate you; just go with it.
Date published: 2022-04-03
Rated 5 out of 5 by
SUZHF from
taxes made easy
Turbo Tax has been my go to tax guy since 2007 when my dad passed.
Date published: 2022-04-03
Rated 4 out of 5 by
dqanddq from
Been using TurboTax for years
Step by Step , explanations along the way if needed.. Able to import financial info if want to, saving time, and accurate.
Date published: 2022-04-03
Rated 5 out of 5 by
Sam787 from
Turbo Tax is OUTSTANDING!!!
Easy and simple to understand. Anticipates problem question and is standing by with explanation and solutions. I have used Turbo Tax since 1989 (with a dot matrix printer) and I have used it every year since. Does not disappoint -- it gets better every year.
Date published: 2022-04-03
Rated 5 out of 5 by
Babbette56 from
FABULOUS!!!!
TurboTax is the best service I have ever used. Simple, direct, easy to understand-what else could someone want when having to deal with the federal government. I highly recommend TurboTax to anyone that has to file income taxes!!
Date published: 2022-04-03
Rated 5 out of 5 by
VT Best from
So Easy!
I really like Turbo tax because it's so simple and easy to use.
Date published: 2022-04-03
Rated 5 out of 5 by
Victor Patidar from
TurboTax - user friendly
Product features are very defined and very user friendly.
Date published: 2022-04-03
Rated 5 out of 5 by
cath022 from
Great Experience with Customer Service
Christine and her team did an incredible job of being extremely communicative and helpful. My tax expert worked quickly and efficiently and answered all of my questions!
All TurboTax® Offerings Reviews - Page 9028
Date published: 2022-04-03