TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Forms availability could be better, but otherwise Other than the time it took for certain forms to be available (esp schedule c and the depreciation forms), which created problems that I didn't understand until calling customer service, everything was fine.
Date published: 2021-03-25
Rated 2 out of 5 by from Turbo Tax is becoming less user friendly. I have used Turbo Tax for 10 years. Each year, it appears, that Turbo Tax becomes less User Friendly. If I did not know what to look for, many deductions and credits would be missed.
Date published: 2021-03-25
Rated 4 out of 5 by from There's always something! We have used Turbo Tax for well over a quarter century. For the most part, the experience has been very positive. However, this year we had a K-1 that presented some challenges that Turbo Tax did not handle:. We did find a workaround posted in the Turbo Tax Community dated March 2020. Hopefully, Turbo Tax will handle this situation in the program going forward.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy and not long to complete This was my first time using TurboTax and it was remarkable! Easy, quick, detailed.
Date published: 2021-03-25
Rated 5 out of 5 by from AWESOMESAUCE!!! I used a different tax service last year and tried to use the same one this go round, but...an error kept popping up! The tax service was no help, I called my employer and the IRS...got no resolution! So...before giving up and taking my taxes to a tax professional, I tried TurboTax! I sent them an email about my error, recieved one back from them with a solution and just like that...I was able to complete my taxes!
Date published: 2021-03-25
Rated 5 out of 5 by from It was easy I never did taxes on my own and I found it to be very helpful and easy
Date published: 2021-03-25
Rated 5 out of 5 by from Works amazingly I have only used the free edition of turbotax i have not upgraded at all and it was still super easy to use and it makes it more comfortable the fact that they have constant support for any questions one may have i can only imagine the upgrades even the 30 dollars one is probably a great help since they do offer a professionals support and guidance next time i will upgrade to a different package for sure
Date published: 2021-03-25
Rated 5 out of 5 by from good product good experience with this product. It walked me right thru.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax makes everything easy and clear. TurboTax makes the process easy and clear. It is worth the extra money, because with other sites you might miss out on deductions and refund options.
Date published: 2021-03-25
Rated 4 out of 5 by from Its pretty helpful I've never had a problem using turbotax thus far. My complaint is while using mobile the website kept refreshing the same page making it impossible to proceed. However, using a computer I've never had any issues. Thank you for making taxes easy.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 9026
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Forms availability could be better, but otherwise Other than the time it took for certain forms to be available (esp schedule c and the depreciation forms), which created problems that I didn't understand until calling customer service, everything was fine.
Date published: 2021-03-25
Rated 2 out of 5 by from Turbo Tax is becoming less user friendly. I have used Turbo Tax for 10 years. Each year, it appears, that Turbo Tax becomes less User Friendly. If I did not know what to look for, many deductions and credits would be missed.
Date published: 2021-03-25
Rated 4 out of 5 by from There's always something! We have used Turbo Tax for well over a quarter century. For the most part, the experience has been very positive. However, this year we had a K-1 that presented some challenges that Turbo Tax did not handle:. We did find a workaround posted in the Turbo Tax Community dated March 2020. Hopefully, Turbo Tax will handle this situation in the program going forward.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy and not long to complete This was my first time using TurboTax and it was remarkable! Easy, quick, detailed.
Date published: 2021-03-25
Rated 5 out of 5 by from AWESOMESAUCE!!! I used a different tax service last year and tried to use the same one this go round, but...an error kept popping up! The tax service was no help, I called my employer and the IRS...got no resolution! So...before giving up and taking my taxes to a tax professional, I tried TurboTax! I sent them an email about my error, recieved one back from them with a solution and just like that...I was able to complete my taxes!
Date published: 2021-03-25
Rated 5 out of 5 by from It was easy I never did taxes on my own and I found it to be very helpful and easy
Date published: 2021-03-25
Rated 5 out of 5 by from Works amazingly I have only used the free edition of turbotax i have not upgraded at all and it was still super easy to use and it makes it more comfortable the fact that they have constant support for any questions one may have i can only imagine the upgrades even the 30 dollars one is probably a great help since they do offer a professionals support and guidance next time i will upgrade to a different package for sure
Date published: 2021-03-25
Rated 5 out of 5 by from good product good experience with this product. It walked me right thru.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax makes everything easy and clear. TurboTax makes the process easy and clear. It is worth the extra money, because with other sites you might miss out on deductions and refund options.
Date published: 2021-03-25
Rated 4 out of 5 by from Its pretty helpful I've never had a problem using turbotax thus far. My complaint is while using mobile the website kept refreshing the same page making it impossible to proceed. However, using a computer I've never had any issues. Thank you for making taxes easy.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 9026