TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from i love it but..... i have been using turbo tax for several years now and have always loved it... Never any problems and prices WERE great.... still love the site but pricews have increased tramendousely ... way too much!!!
Date published: 2021-03-02
Rated 3 out of 5 by from turbo tax okay turbo tax is okay but keeps rejecting my return and dont know why
Date published: 2021-03-02
Rated 2 out of 5 by from great but buggy and there was really no recourse I had an issue with the site freezing after the review process when it would take me to input a date on my form 1099. I spoke to multiple people and none of them had a real solution, simply suggestions that might work. Eventually one of their suggestions kind of worked but also not really. Some how i managed to finally file my return.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is good I have always enjoyed using TurboTax. This year appeared a bit more complicated. I had to do more clicks to get to the next sections. It wasn't as self driven as previous years. It didn't amaze me with the "prepare to be amazed"! when it couldn't pull in my 1098's from my bank login. I had to enter them manually. Not amazing considering the cost to file is so much higher. It is still much easier than the standard process and less expansive than a CPA, but am not sure if I have the same confidence that I had the best calculations as I did with past years
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome I’m not engaged with the Turbo Tax Live Experts I want to get my Turbo Tax Refund
Date published: 2021-03-02
Rated 4 out of 5 by from turbo tax!!! There Great!!!!! ive used turbo tax for three years now and have compared them hr block and others that have yet to be able to even get me half of the return that i get through turbo tax
Date published: 2021-03-02
Rated 5 out of 5 by from So easy Makes filing taxes so simple, i had it entirely completed within one hour.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is perfect Very easy, understandable and correct Made sure every detail was thuroly gone over
Date published: 2021-03-02
Rated 5 out of 5 by from Quick, Fast and Easy I had a great experience filing my taxes with Turbo tax. Once I gather all my paperwork the process when fast and it was not hard to do at all.
Date published: 2021-03-02
Rated 4 out of 5 by from Works well but remains confusing for authors Turbo Tax worked well and was easily navigated but there are still recurring questions about book authorship that remain unresolved. Turbo Tax and/or the US Tax Code seems to think that the $45 per year I make in book royalties on a single book I wrote ten years ago counts as some kind of business or side business and therefore must be treated as primary income. Though I have discussed this in past TT reviews and made numerous cogent suggestions for improvement, the wording remains extremely confusing causing me much wasted time and frustration every time I fill out my taxes. I am still not clear as to the proper way to report this income so would you please do me the favor of fixing this problem for authors who do not make their living as writers? Thank you.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9026
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from i love it but..... i have been using turbo tax for several years now and have always loved it... Never any problems and prices WERE great.... still love the site but pricews have increased tramendousely ... way too much!!!
Date published: 2021-03-02
Rated 3 out of 5 by from turbo tax okay turbo tax is okay but keeps rejecting my return and dont know why
Date published: 2021-03-02
Rated 2 out of 5 by from great but buggy and there was really no recourse I had an issue with the site freezing after the review process when it would take me to input a date on my form 1099. I spoke to multiple people and none of them had a real solution, simply suggestions that might work. Eventually one of their suggestions kind of worked but also not really. Some how i managed to finally file my return.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is good I have always enjoyed using TurboTax. This year appeared a bit more complicated. I had to do more clicks to get to the next sections. It wasn't as self driven as previous years. It didn't amaze me with the "prepare to be amazed"! when it couldn't pull in my 1098's from my bank login. I had to enter them manually. Not amazing considering the cost to file is so much higher. It is still much easier than the standard process and less expansive than a CPA, but am not sure if I have the same confidence that I had the best calculations as I did with past years
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome I’m not engaged with the Turbo Tax Live Experts I want to get my Turbo Tax Refund
Date published: 2021-03-02
Rated 4 out of 5 by from turbo tax!!! There Great!!!!! ive used turbo tax for three years now and have compared them hr block and others that have yet to be able to even get me half of the return that i get through turbo tax
Date published: 2021-03-02
Rated 5 out of 5 by from So easy Makes filing taxes so simple, i had it entirely completed within one hour.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is perfect Very easy, understandable and correct Made sure every detail was thuroly gone over
Date published: 2021-03-02
Rated 5 out of 5 by from Quick, Fast and Easy I had a great experience filing my taxes with Turbo tax. Once I gather all my paperwork the process when fast and it was not hard to do at all.
Date published: 2021-03-02
Rated 4 out of 5 by from Works well but remains confusing for authors Turbo Tax worked well and was easily navigated but there are still recurring questions about book authorship that remain unresolved. Turbo Tax and/or the US Tax Code seems to think that the $45 per year I make in book royalties on a single book I wrote ten years ago counts as some kind of business or side business and therefore must be treated as primary income. Though I have discussed this in past TT reviews and made numerous cogent suggestions for improvement, the wording remains extremely confusing causing me much wasted time and frustration every time I fill out my taxes. I am still not clear as to the proper way to report this income so would you please do me the favor of fixing this problem for authors who do not make their living as writers? Thank you.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9026