TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax takes the guess work out of filing taxes at home. They have any and every unique tax situation covered.
Date published: 2023-02-11
Rated 5 out of 5 by from It is Great! Just how simple you guys make it for me. Big thanks!
Date published: 2023-02-11
Rated 5 out of 5 by from Very user friendly! I liked the process and how turbo tax made it user friendly. I was able to follow along and understand the process.
Date published: 2023-02-11
Rated 5 out of 5 by from Great App Easy to use, they have experts waiting for you just in case you have questions.
Date published: 2023-02-11
Rated 5 out of 5 by from helpful, efficient, friendly experts Very happy with service! Refund process easy, and felt everything was in good hands with my assistant and expert
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is Great, even when you have problems. I did my taxes, but they wouldn't file. I asked Help to have someone contact me, and they did right away. She was friendly and knowledgeable, and we got the problem solved quickly.
Date published: 2023-02-11
Rated 5 out of 5 by from Seven Years I had a question about an error that came up during my completion of my state tax return. I used the "Chat" feature and was told there would be a 5 minute wait and was expecting to wait lots more than that. Surprise! I was immediately chatting with Taneika (gads, I may have spelled her name wrong)> She was terrific. In less than 10 minutes she had located the issue and it was fixed. turbotax and its crew have never failed me. Thanks!
Date published: 2023-02-11
Rated 5 out of 5 by from Excellet Application Very straight forward easy to follow. Been using this 10 years
Date published: 2023-02-11
Rated 3 out of 5 by from Got the job done painfully I admit that my tax return is not so simple. It included low business income and dozens of small value cryptocurrency trades. The time needed to document what amounted to less than $200 of absolute value of income, gains, and losses was abnormally high. And those income sources require more premium products. The cost to file my taxes with Turbotax to document $200 of commerce is just too high. I hope to see adjustments to the pricing in the future. Additionally, the cryptocurrency transaction documentation was laborious. There is a bulk editing feature, however it needs to be stronger.
Date published: 2023-02-11
Rated 2 out of 5 by from FORCED upgrades It never fails... Every year I attempt at doing the free version and it always forces an upgrade somewhere throughout the process. You can't undo the upgrade either!
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax takes the guess work out of filing taxes at home. They have any and every unique tax situation covered.
Date published: 2023-02-11
Rated 5 out of 5 by from It is Great! Just how simple you guys make it for me. Big thanks!
Date published: 2023-02-11
Rated 5 out of 5 by from Very user friendly! I liked the process and how turbo tax made it user friendly. I was able to follow along and understand the process.
Date published: 2023-02-11
Rated 5 out of 5 by from Great App Easy to use, they have experts waiting for you just in case you have questions.
Date published: 2023-02-11
Rated 5 out of 5 by from helpful, efficient, friendly experts Very happy with service! Refund process easy, and felt everything was in good hands with my assistant and expert
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is Great, even when you have problems. I did my taxes, but they wouldn't file. I asked Help to have someone contact me, and they did right away. She was friendly and knowledgeable, and we got the problem solved quickly.
Date published: 2023-02-11
Rated 5 out of 5 by from Seven Years I had a question about an error that came up during my completion of my state tax return. I used the "Chat" feature and was told there would be a 5 minute wait and was expecting to wait lots more than that. Surprise! I was immediately chatting with Taneika (gads, I may have spelled her name wrong)> She was terrific. In less than 10 minutes she had located the issue and it was fixed. turbotax and its crew have never failed me. Thanks!
Date published: 2023-02-11
Rated 5 out of 5 by from Excellet Application Very straight forward easy to follow. Been using this 10 years
Date published: 2023-02-11
Rated 3 out of 5 by from Got the job done painfully I admit that my tax return is not so simple. It included low business income and dozens of small value cryptocurrency trades. The time needed to document what amounted to less than $200 of absolute value of income, gains, and losses was abnormally high. And those income sources require more premium products. The cost to file my taxes with Turbotax to document $200 of commerce is just too high. I hope to see adjustments to the pricing in the future. Additionally, the cryptocurrency transaction documentation was laborious. There is a bulk editing feature, however it needs to be stronger.
Date published: 2023-02-11
Rated 2 out of 5 by from FORCED upgrades It never fails... Every year I attempt at doing the free version and it always forces an upgrade somewhere throughout the process. You can't undo the upgrade either!
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9021